It’s all just business. I’ve watched it. Whenever there are a few empty beds around here, you wait. You'll see a bunch of guys getting violated. They got to keep the place full. They get paid by the convict. You watch it. They fill the place up by bringing guys back in, then they go to legislature and get more money to build anew prison.

Though the prisoners’ view of how the system works is somewhat distorted, it is based in reality. Prison systems are big businesses, and many groups, such as guards’ unions, architects, construction companies, prison hardware manufacturers, and prison professionals, have an economic interest in expanding prison populations. Prisoners understand this and have developed a profoundly cynical view of the operation, which they see as corrupt and unjustly exploitative and oppressive.

There are some profit-making practices in the prison operation that directly affect prisoners and are seen as particularly corrupt and exploitative of them and their families. The most blatant of these is the telephone policy. In California prisons, pay telephones are located in all housing units and are readily available to prisoners. Prisoners may only make collect calls from these phones, which are installed and maintained by a private company, which charges an extra fee of $7 per call. This fee is paid by the person (usually a family member) receiving the call. This fee is split by the private company and the CDC. The CDC’s share goes into the state’s general fund. In the year 2000, California earned $36 million from this source. Prisoners feel that this is gross exploitation of them, their friends, and their families, who are usually poorer people and less able to pay this fee. Several prisoners told me that they believe that the CDC unscrupulously delays their mail to encourage phone use. At present, a letter may take as long 21 days to be delivered to a prisoner. Moreover, prisoners must pay an added 10 percent fee for every item they purchase through the canteen or any other source. This fee goes into the Inmate Welfare Fund along with any other money prisoners possess. This fund totaled $10.1 million in 1998, at which time some California prisoners sued the state to receive the interest from this money. The state informed the courts that the money held in the Inmate Welfare Fund had not been deposited in interest-earning accounts. Litigation continues on this issue, and prisoners in other states have filed similar suits. Regardless of the outcome of these cases, California prisoners feel the state has cheated them or has earned money on their money. As California prisoners’ attorney Herman Franck views it, the state is stealing from the prisoners, and though each convict is losing only a few dollars, when you consider the vast number of prisoners, “150,000 small thefts becomes one big, fat theft.”? In addition to aggravating prisoners’ sense of injustice, these practices corrode the administrators’ claims of moral superiority and reduce prisoners’ sense of moral inferiority and responsibility."