Starbucks: Liverpool One.
(You know, the one opposite the Odeon etc..)
So I'd been doing some sales shopping, and thought "why don't I grab a coffee before I go home?"
That was a mistake, it was not quick.
Now I understand that it's christmas sales time and all that, and that coffee shop is particularly popular cause of it's location.... but the place is definitely big enough to have more than two servers on.
I joined the queue, which was close to the door.. but as I love lattes so much I thought I'd brave it.
Over 20 minutes later I was waiting for my coffee!
I ordered my favourite (skinny cinnamon latte) to which I was told they don't do cinnamon. What kind of a coffee shop doesn't do cinnamon! Surely that's one of the popular ones.. my opinion anyway!
So I went for caramel and was waiting for my coffee, I was behind two other girls.
Bless, one girl got her drink and asked for a warmer to put round her drink (god forbid) and the woman seving threw it at her without so much as a smile. Poor girl, thank god I got one on mine... I was too scared to ask.
My latte was lovely, of course.
The only problem was how long I had to wait for it really.
I know they're busy and popular obviously, but there's definitely room behind that counter for an extra server, or someone to help out make the drinks.
I have worked in the food/drink industry for like 5 years now, so I understand how hectic jobs like that can be, when you have so many customers at once.
But I also know how easy and vital it is to plaster a smile on your face, and no matter how busy or stressed you are, you smile at the customers and be polite. Cause in the end it's people like me and you who provide the most honest reviews of a place.
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