#intersect organizations

Dragons, Opportunities and Challenges in Intersect Organizations

Many years ago, a noted and polarizing American administrator, Donald Rumsfeld, had something important to say about knowledge. He noted that sometimes we are confident about what we know—which means that we know what we know. This is the “gold standard” for expertise. There is a second form of expertise that is not quite as good—but is still usually acceptable. This is the condition when we know…