#inter-office conflicts

Are your line managers prepared to manage inter-office conflicts?

Research from the CIPD shows that more than half (53 per cent) of line managers are not trained or qualified to handle ‘difficult conversations’ and office conflicts. The corresponding report also reveals some conflict solution techniques can be counterproductive and ‘kill the employment relationships’. Elsewhere in the report, it states that ‘we see discipline and grievance processes as The post Are your line managers prepared to manage inter-office conflicts? appeared first on Small Business.