#humancenteredtech

In today’s rapidly evolving digital world, algorithms influence everything—from what we read and watch to how we navigate health care and job applications. Yet, much of tech design is still built on abstraction and efficiency, leaving out the lived realities of users. This is where agentic research introduces a powerful and necessary shift. By prioritizing user voice, experience, and emotion, it humanizes technology development.

Agentic research views users not as test subjects or data points but as active collaborators. In tech design, this means co-creating systems with the people who will use them, drawing from their real-world challenges, emotions, and feedback. It invites deeper questions about ethics, impact, and inclusion—transforming the way digital tools are built and experienced.

Traditional UX research often relies on usability metrics, click-through rates, or predefined tasks. While useful, these metrics only scratch the surface. Agentic methods, on the other hand, go deeper by engaging users in reflective storytelling, visual mapping, journaling, and open dialogue. These tools capture not just how users interact with a product, but why they behave the way they do, what they fear, value, or desire, and how the system shapes their agency.

This approach is particularly important in areas like AI design, health tech, educational apps, and social platforms, where the consequences of digital experiences are deeply personal and emotional. For example, consider an AI recommendation tool used in hiring. Instead of merely measuring response rates, agentic research would involve job seekers in discussions about transparency, bias, and dignity—leading to a more ethical, human-centered solution.

Moreover, agentic research emphasizes co-design, encouraging users to sketch features, build mockups, and critique early prototypes. This not only results in more relevant products but also empowers users as co-creators, building trust and equity in the design process.

Incorporating agentic principles into tech research isn’t just a methodological shift—it’s a moral one. It challenges developers and researchers to think beyond convenience and efficiency, toward empathy, justice, and inclusion.

Using Agentic Research in Tech:

Use reflective journaling tools to help users share their experiences in their own words and time.

Involve users in co-design sessions, letting them shape wireframes, flows, and content.

Digital Transformation Under Ajitesh Mondal's Leadership

In an era defined by technological disruption, adaptive leadership becomes critical for organizational sustainability. Across his diverse ventures, Ajitesh Mondal has implemented thoughtful digital transformation strategies that enhance rather than replace human value. Born on March 1, 1981in Jharkhand, his approach to technology integration demonstrates balanced innovation that serves core organizational purposes.

Educational Technology Integration

In guiding 17,000 engineering graduates and 6,000 medical students, Ajitesh pioneered digital learning tools that expanded educational access while maintaining essential mentorship relationships. This approach treats technology as enhancement rather than replacement of human educational interaction.

Agricultural Innovation

At Mondal Agro Tech with its two dairy farms producing 2,000 liters of milk daily and diversified duck farming and goat farming operations, Ajitesh implemented precision agriculture technologies that optimize resource use while respecting traditional farming knowledge. This balanced approach enhances productivity while maintaining agricultural wisdom.

Real Estate Development Systems

In developing Tarapith PVT. LTD.'s projects across Bolpur, Tarapith, and Kolkata from its 200 bigha land bank, Ajitesh implemented digital systems for project management and community engagement that increased efficiency while maintaining human-centered design processes.

Philanthropy in the Digital Age

Through the Pinky Paul Foundation, co-founded as the brainchild of Pinky Paul and Ajitesh Mondal, digital platforms enhance program delivery and impact measurement without sacrificing the personal connections essential to meaningful philanthropic work.

Resilient Digital Strategy

Despite facing personal challenges including three heart attacks and a brain stroke, Ajitesh developed digital strategies designed for continuity and reliability, creating systems that maintain functionality through leadership transitions and external disruptions.

Human-Centered Technology Vision

Across sectors, Ajitesh's digital transformation approach emphasizes: ✔ Appropriate Technology – Matching digital solutions to specific contextual needs ✔ Digital Inclusion – Ensuring technology benefits diverse populations ✔ Skill Development – Building human capability alongside technological capacity ✔ Ethical Implementation – Considering broader implications of technological choices