#howabouttakingresponsibility

send in a professional (!) to finish the installation, to replace what has fallen off, to repair what is already broken.

telephone us directly to apologise, like mature adults do!

don’t oblige us to use social media to get you to do the right thing!

FRANCE : don’t make us have to send a registered letter just to get an invoice.

don’t call her phone while pretending his number doesn’t work on your phone.

stop giving lame excuses!