#how chargebacks work

Whаt kind of ѕmоkе ѕhорѕ dо уоu cater towards?

Frоm high-end сigаr and рiре ѕhорѕ to diѕсоunt сigаrеttе and vape stores, Mеrсhаnt Stronghоld hаѕ ѕuссеѕѕfullу imрlеmеntеd hundrеdѕ оf tobacco POS ѕуѕtеmѕ аnd iѕ wеll vеrѕеd with thе раrtiсulаr needs of the induѕtrу. What dоеѕ a tоbассо ѕtоrе POS ѕуѕtеm соmе with? Our standard tоbассо POS hаrdwаrе inсludеѕ a tоuсhѕсrееn computer, cash drаwеr, barcode ѕсаnnеr, аnd rесеiрt printer. Mоѕt tobacco ѕtоrеѕ аrе аlѕо intеrеѕtеd in bаrсоdе label printers, whiсh аllоw buѕinеѕѕеѕ tо print сuѕtоm bаrсоdеѕ fоr individuаl cigars, and customer displays, whiсh allow customers tо ѕее thе price оf thе рrоduсtѕ аѕ thеу аrе rung up.

What’s thе most useful feature оf уоur tobacco store роint оf ѕаlе?

In оur орiniоn, the саrtоn-расk invеntоrу feature iѕ the mоѕt uѕеful fеаturе of оur tоbассо POS ѕоftwаrе. Our tobacco point оf ѕаlе аutоmаtiсаllу trасkѕ сigаrеttе ѕtосk lеvеlѕ, еvеn whеn саrtоnѕ аrе brоkеn down into individuаl расkѕ. Thе same fеаturе саn also track individuаl сigаrѕ and сigаr boxes letting уоu knоw уоur еxасt stock at аll timеѕ.

How еlѕе can a ѕmоkе ѕhор POS ѕуѕtеm ѕаvе mе timе аnd mоnеу?

Twо оthеr fеаturеѕ thаt will hеlр ѕtrеаmlinе уоur business аrе custom lаbеl printing аnd financial reporting аnd trасking. Custom lаbеl рrinting аllоwѕ you tо automatically рrint individuаl cigar lаbеlѕ when уоu rесеivе invеntоrу, аnd with financial reporting, calculate monthly tоbассо tаx with a few simple сliсkѕ. Cаn уоur tobacco роint of ѕаlе trасk loose lеаf tоbассо? Abѕоlutеlу. With a standalone scale thаt’ѕ directly integrated tо уоur POS, уоu can ѕеаmlеѕѕlу wеigh аnd ring uр lооѕе lеаf tobacco. Gеtting a better POS for your Cigar/ Smоkе Stores Kеер your customers соming bасk аnd inventory mоving with a ѕmоkin’ POS system bу Mеrсhаnt Strоnghоld. Sресifiсаllу designed fоr Mеrсhаntѕ like ѕmоkе ѕhорѕ, our POS ѕуѕtеm acts аѕ a саѕh register, tracks inventory, helps mаnаgе уоur employees, аnd muсh more.

Quiсk highlight of the features of оur POS SYSTEM

The Customer must have to make a legitimate attempt to resolve the issues or return the Merchandise for Refund. If the attempts do not change any things in the favor of Cardholder, the Cardholder will move forward and dispute the Chargeback against the Merchant with Reason: Not as Described or Defective Merchandise In Reason: “Not as Described or Defective Merchandise Cardholder” claims that Good or Services which was provided by Merchant is not same as described at the time of purchase or the wrong merchandise was sent to the cardholder and the merchandise arrived damaged or defective.

Reason: Not as Described or Defective Merchandise link with an example: Lisa purchase a Merchandise and after Shipping Lisa suffer with problem that Merchandise is damaged or defective (Some customer also suffer with various problem like quality is not appropriate or not same as described by Merchant, Merchandise or Services is counterfeit), so Lisa first attempt to return the Merchandise to the Merchant and get refund, if this attempt is not fruitful, the Lisa legitimately file a chargeback for reason: Not as Described or Defective Merchandise

Why Customer Dispute a Chargeback accompanied Reason: Not as Described or Defective Merchandise?

Wrong Merchandise was provided to the Customer.

Shipped Merchandise was damaged during shipping.

Merchandise or Services is counterfeit.

Merchandise or Services did not match what was described to the Customer.

Quality of Merchandise not same as what we display to the Customer.

Sale of particular Merchandise or Services was misrepresented by the merchant as interpreted by the cardholder.

Prevention of Chargeback-Reason: Not as Described or Defective Merchandise

Describe Merchandise or services accurately which was provided to the Customer.

Provide evidence that Merchandise or Services are not counterfeit; Customer was agreed on particular sale.

Provide evidences that goods or Services matched what was described to the Customer or displaying on Sales Receipt.

Always ensure that damaged or defective Merchandise should be replaced and reshipped on a Shipping Address

Issued Refund to the Customer if Merchant received the sold Merchandise in case: Defective or Damaged.

Always provide right information about the Merchandise and Services

Rights and Limitation of Reason: Not as Described or Defective Merchandise

Chargeback cannot be filled until 15 days after the date Merchandise was returned or Services were canceled

Before disputing the Chargeback the Customer must first attempt to return the Defective or Damaged Merchandise to the Merchant and waiting for Refund.

Customer not disputed more than the Original Transaction Amount.

While chargebacks came about to help customers feel comfortable with using their card knowing that their money was secure, we have seen in recent years a plethora of chargebacks to other businesses, some legitimate, others could have very well been prevented.

There are many reasons why a consumer may initiate a chargeback.

Processing errors.

Fraud. Some customers try to get away requesting a chargeback after they have already received their goods and/or services.

Customer disputes.

Merchant overcharged the customer.

Product never arrived.

Credit or debit card was used without permission of the cardholder.

So, why should a business fight chargebacks? Mainly because the ramifications of these chargebacks will hurt your business profits quite substantially. Too many chargebacks can hinder one’s business and you will begin to see quite a loss in profits pretty fast. Chances are when you receive a chargeback, not only will you be out the profits, you will more than likely not receive your product back from the customer so in reality, you are losing double the money. You will also be charged a chargeback fee from your bank which can range anywhere from $20-75.

Chargebacks are one of the biggest reasons why eCommerce business get into trouble with their payment processing provider. These providers only allow a certain number of chargebacks before they will eventually suspend, or close your merchant account and some even charge a considerable fee. Usually the amount allowed is 1-2% though this varies with each processing center. For this reason it is very important that you take care of any potential chargebacks in the very beginning of the process and learn to manage your business to reduce the amount of chargebacks initiated in the first place.

Finding some good merchant category codes is very important, as they basically provide the payment card processor to showcase the market segment type based on a given business and its offerings. Each type of business comes with a certain code in order to make it a lot easier to identify all the specifics. Plus, it can also provide identification information that will be very easy to use in regards to taxation purposes.

The 7392 code is focused solely on the merchant category named Consulting, Management and Public Relations Services. It’s a very popular category and one that you will encounter very often to begin with. What makes it distinct is the unique approach provided by customers and the unique attention to detail that you can find here.

This is by far one of the most important categories when it comes to miscellaneous business services just because it has a major impact on the way companies do business and the type of work they provide you is very important as well. It’s nice to see Consulting, Management and Public Relations Services provided to merchants, and that’s exactly why this category was created in the first place.

Is it important to have the Consulting, Management and Public Relations Services included in this list? Yes, because they can actually provide a very good value to begin with they are known to be crucial for many merchants as they can identify and use the necessary services as fast as possible. This is very important if you want to maintain a good business practice and obtain the best results to begin with. Is it important to focus on consulting services and great results? Yes, because the value is very well worth it to begin with and you should consider giving it a shot.

For any online business, outsourcing the chargeback management is a strategic question. To understand the overall health of your business, chargeback must be tracked and understood as a key metric. Increase in chargeback ratio creates a clear danger to company’s reputation and the revenue may decline. Chargeback is something that a merchant does not want to encounter but if he does, it is important for a high-risk merchant to understand the real cause behind such chargebacks. 

Chargebacks can occur for the following reasons:

Poor customer service

Error in handling transaction

Shipment policies

Return policies

Billing descriptor

Faulty product or service

To improve the working of your company and lower the chargeback ratio, it is important to find the root cause of the chargeback and if possible, avoid them at the initial stage itself.

During chargeback represented, a lot of information regarding the transaction is required. The compelling evidence, data, and proof documents are forwarded by the credit card issuer that give detailed information about each and every transaction made by the customer. This information can be used to improve your business’s internal process, policies or product. In order to attain it, you would need the help of experts to collect relevant information, and there are various software and technology available. Just choose the best and the one that meets your requirements.

Following are the issues that merchants face if they choose not to outsource the chargeback management:

Which chargeback can be prevented?

Which chargeback is worth fighting?

Alternatives to avoid chargeback

Real-time solution to the chargeback

Data required to dispute chargebacks

Without a team of experts, it becomes very difficult to analyze the issues and find a solution.

It is always better to let experts handle the problem and provide relative solutions. It is better to outsource the chargeback management to a team that has an expertise while you focus on the business and generate revenue. Services provided by Chargeback expertz can be any or all of the following:

Chargeback Alerts

Chargeback Prevention

Chargeback Representment

Analytical Reports

Merchant Account Analysis