#group intelligence

Media and the Mind: Emotional Contagion

Building a Better Group

The emotional intelligence of group members, in other words, serves the cognitive intelligence of the group overall. And this means that — wait for it — groups with more women tend to be smarter than groups with more men. (As Malone put it: “More females, more intelligence.”)

So how do you engineer groups that can problem-solve effectively? First of all, seed them with, basically, caring people. Group intelligence is correlated, Malone and his colleagues found, with the average social sensitivity — the openness, and receptiveness, to others — of a group’s constituents. The emotional intelligence of group members, in other words, serves the cognitive intelligence of the group overall. And this means that — wait for it — groups with more women tend to be smarter than groups with more men. (As Malone put it: “More females, more intelligence.”) That’s largely mediated by the researchers’ social sensitivity findings: Women tend to be more socially sensitive than men — per Science! — which means that, overall, more women = more emotional intelligence = more group intelligence.

A striking study led by an MIT Sloan School of Management professor shows that teams of people display a collective intelligence that has surprisingly little to do with the intelligence of the team’s individual members. Group intelligence, the researchers discovered, is not strongly tied to either the average intelligence of the members or the team’s smartest member. And this collective intelligence was more than just an arbitrary score: When the group grappled with a complex task, the researchers found it was an excellent predictor of how well the team performed.