Where to report online frauds complaint in India?
The internet has increased drastically in the last decade. Along with it, much online shopping has also come into existence offering all types of things.
The growth of online shopping sites has also opened door to cybercrimes and online cheating. Sometimes, when a customer gets into trouble, it becomes difficult for him to understand the procedure to register a cybercrime FIR.
Therefore, in such adversity, a customer must know about cybercrime complaint and must serve the purpose of the complaint.
But, before you find out where to report a complaint, you must find out:
Who can file a complaint?
Under section 12 (1) (a) - Any customer whom the product is sold out or promised to be sold.
Under Section 12 (1) (b) - Any identified consumer community
Under Section 12 (1) (c) - Any expert group of people who have the same matter.
Under Section 12 (1) (c) - By the government.
A disgruntled consumer or any other customer who has experienced fraud by a company or any type of business directly.
For Online transactions/lottery Scam/or any fake call complaints
According to National Consumer Helpline, the person must lodge FIR or police complaint if the person is not traceable. Also, he will be asked with the following details:
Bank statements records of the last six months
SMS copy related to any suspicious transactions
Your ID and address proof matching bank statement and records.
Before you choose an online site to shop, you must ensure that it is among the top 10 free ad posting sites as a reputed site will guarantee you the right product.