Things to Avoid While Giving Negative Employee Feedback
Best Practices of Giving Employee Feedback
As an HR Professional, the task of giving employee feedback must have left you wondering at some point in your career. Whether the feedback is positive or negative, the task of giving it right is extremely important for your overall employee satisfaction.
While giving employee feedback, always make sure that clear and accurate information is extremely crucial. When done right, giving employee feedback can become one of the most important parts of a companyâs culture.
Employee Feedback Best Practices â What to Avoid
Sharing negative feedback with underperforming employees can be an off-putting task for most HR professionals. Itâs quite easy to get overwhelmed by the adrenaline rush of emotions in such scenarios but itâs immensely crucial to maintain your composure and spew the right words.
Letâs see what to avoid when sharing negative feedback with employees:
Donât Wait Till the Annual Review
Waiting to share constructive or negative feedback with an underperforming employee is just like waiting for a driver to tell them that theyâve taken a wrong turn. Donât wait till their annual appraisal. Offer the corrective feedback right away, or until a heated scenario cools down.
That would give the employees a perspective of where theyâre going wrong and the corrective and preventive action can be taken when the time is right.
Avoid Absolute Words
While sharing negative feedback with underperforming staff, itâs easy to get carried away and use the absolute terms like, âOh! He always does thatâ or âAlas! He can never do anything productiveâ.
Terms like âalwaysâ and âneverâ mar an employeeâs morale then and there and heâs probably no longer interested in what you are saying. All they will wait for is the next opportunity to prove you wrong.
Avoid Feeding Compliment Sandwich
Itâs common for an HR professional to use the practice of âcompliment sandwichâ when sharing negative feedback with an employee. Compliment sandwich means mincing up negative feedback to start on a positive note so that it softens the effect of negative feedback.
For instance, âYour reports were great butâŚ.â, here the statement started on a positive note and itâs so common that most of the people see it coming. However, the employee feedback best practices say that this practice needs to be avoided. This not just makes the feedback look a little ambiguous and biased.
Donât Over-criticize Beyond a Point
Any employee, no matter how talented or experienced, can have a good hold over only certain aspects of the job. Always make sure that your feedback is based on such issues only that fall within the boundary. If you have an issue with anything thatâs beyond an employeeâs control, this is the place where you, as an HR, have gone wrong with not setting the clear employee expectations in the first place itself.
Employee feedback best practices state that criticizing an employee over matters that are beyond their control is sure to send them to the door leaving the organization.
Donât Get Too Personal
While you may be having a not-so-good personal equation with a certain employee, donât leverage that as an opportunity to go overboard while offering negative feedback with him. No matter how grave is the issue or incident; limit your feedback within the given facts, circumstances, company policies, and given expectations.
Summing Up!
The above points must be avoided by all means while sharing negative feedback with underperforming employees to maintain a healthy and open work culture. If youâre curious to know how your employees are feeling and need to gain insight over the prevalent culture, you might consider sending out an employee feedback survey.
The work of building a culture of effective and clear communication does not take much effort if done right. Always remember, your employees are your biggest assets and should be treated accordingly when sharing negative feedback with them.












