#evaluation2

Add entry (font toolbar, closing toolbar) According to Karafillis (2012), Designers should visually chunk functionality that is different. This is so that the UI can be clear and tidy. However, a lot of users did get quite lost with the font toolbar, as it felt long and too repetitive. For the next iteration I will try to cut down the time for users to access deeper features in the app, so that users won’t need to break up their typing or their train of thought to access an extra part of the app.

Statistics (visibility?) I think that when getting participants to go through the stats feature, there were a bit confused due to the visibility of certain items. Nodder (2013), suggests that people prefer firm solutions rather an ambiguity. Having more visual feedback could allow users to feel more secure with what they’re doing

Dream journal (other tracking features?) According to Koester (2018), people track certain aspects of their lives to seek motivation for change and self improvement. Here are some principal reasons behind why some people track certain aspects of their lives:

self-healing = becoming healthier

self-discipline = rewarding aspects of it

self-design = control and optimize “yourself”

self-association = associated with movement

self-entertainment = entertainment value

There is a relationship between the number of motivations and how much they track. The more motivation on a single factor, leads to more tracking activity.

What do people track?

Activity & Fitness

Data Collection

Diet

Goals

Habits

Health

Heart

Media Consumption

Mind & Cognition

Mood

Sleep

Tally

Time

Wealth or money

Personalisation People like personalisation because it makes them feel more personally involved with the product, and therefore will feel emotionally invested to use the app, Nunwood (n.d.). I had the idea of users being able to change colours/themes/etc, but I  think that showing this during the testing would be good as it shows them the steps to take that action.

Add entry – name of button or page? There are many ways to do the similar tasks in the app, to speed up the process. The wording for these processes for consistency. However, participants got confused with the wording. Due to the memory work that users are doing, they remember the name of a process and associate that name to the process. However, this got confusing with the users.

Passwords & Lock Diary – change name? Much like the above, participants got confused with the task name and the section name.

Week view – left to right days I was unsure whether to lay out the days left to right, or top to bottom. A participant suggested left to right because that’s how we read (in the western world).

Syncing process – look into this To provide a sense of security I seemed to have missed a couple steps before the participant could allow the app to sync the account.

Confirmation Screens & Drafts This was something I was meant to implement as a way to give the user a safety net when they’re about to do something they might not mean to do. This was also mentioned in the Heuristic Test that I did not implement.

Design: some minor changes with the visual design

Radio/Checklist – especially around the syncing accounts

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Data Evaluation

Difficulty of tasks After gathering the participant’s (Average) thoughts on the difficulty of tasks, likelihood of the app replacing the diary, and likelihood of downloading the app, I decided to visualise it in a way that is easy to understand. Overall, I got really good reviews, and part of it was (I think) because the participants were too scared of being brutally honest. However, with the difficulty of tasks, how I measure it, is if the task is straightforward and simple (like signing up) then the task should really be easy – which users found was easy. However, for tasks that have a few more features, I don’t think it would be good for me to aim for the task to be ‘easy.’ To me, this seems like it would need more features to deepen it. However, the question that was asked may be up for interpretation, and I might need to look at rephrasing this question.

Favourite features In terms of user favourites, it was great to hear that the 3 main features were the user’s favourites (Atlas, add entry, moods), especially because those were the parts that I focused on during the research and planning phase at the start of this project.

Anything missing? I asked users if they thought anything was missing, or I could improve the app in a special way. A lot mentioned dream journals, and this is most likely because I told them about an idea that I had about tracking dreams. This got me thinking about other things that people want to track (food/exercise?). Another thing that came up often was the idea of personalisation. This makes sense as my customer journey maps and personas were looking for some kind of personalisation. Another user mentioned multi platform availability. This is something I am thinking of, however I’m not sure this can be done with the time I have for this project.

Things to work on: From the face-to-face usability test and the post-evaluation survey, I rounded up a list of things that I could potentially work on. I would need to research to find the most important things, and to help back up why I would need to make changes.

Add entry (font toolbar, closing toolbar)

Statistics (visibility?)

Dream journal (other tracking features?)

Personalisation

Add entry – name of button or page?

Week view – left to right days

Passwords & Lock Diary – change name?

Radio/Checklist – especially around the syncing accounts

Syncing process – look into this

Stats icon

Today icon

Testing:

I had tested on participants using the prototype that I made. Initially I planned to use the prototype on a phone to give a more accurate physical experience. However, the software I used kept glitching, which made me anxious of what the participant would be thinking of. Instead, they had to click on the prototype on my laptop. 

I kept trying to not direct the user, other than giving them the task sheet, and I also tried to get participants to think out loud, but that was quite difficult. However, I did listen to their little comments, and I watched where they tried to click. It was beneficial to have the survey afterwards to capture their thoughts. 

Raw Data:

We created this video on FCPX of footage we shot on the GoPro Hero4 of @marilynfa2media and I having an impromptu discussion about the points of this evaluation question such as, our likes and dislikes about the music video; debating whether it was successful or not, whether it met our expectations and the R&B conventions and finally whether or not we are satisfied with the final product. The second half of the video’s talking points are focused my digi-pak and poster. I gave my feedback on them as we did with our music video and then Marilyn gave her own opinion on my ancillary texts. 

2. How does your media product represent particular social groups?