#datatool

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Honda become the first manufacturer to provide free Motorcycle trackers

Honda Motorcycles UK has joined forces with Datatool in the first partnership of its kind to offer tracking equipment fitted free-of-charge to riders of every single on-road Honda motorcycle. Available on purchases from Monday 2nd July 2018*, the initiative is part of Honda’s ongoing commitment to advance motorcycle safety and security.

New Honda Motorcycle customers will have the option of receiving Datatool’s innovative Thatcham-approved tracking solution – TrakKING Adventure system, supplied and fitted at no extra cost by Honda dealerships. Honda is also offering existing owners a discount on purchase and installation costs. The only cost to the customer is the ongoing 24/7/365 monitoring subscription.

In addition to the automatic theft monitoring and instant notification, Datatool TrakKING Adventure provides a detailed journey history with every journey automatically uploaded to the cloud for later review, as well as the ability to provide location and event-based alerts.

Once activated, the TrakKING Adventure software allows riders to record and review their routes with friends online and via the free iOS or Android smartphone apps.

This mapping technology and the tracking capability covers the whole of Western Europe, allowing Honda owners to take their bikes abroad with complete peace of mind.

The UK’s top-selling motorcycle brand, Honda has thrown its support behind the recently-announced MCIA Secured** initiative and is keen to highlight the role that manufacturers can play in ensuring riders have access to the tools which will keep them and their bikes safe.

As well as being Thatcham Quality Assured, TrakKING Adventure is also accredited as a Police ‘Secured by Design’ product, which means it meets the high standards set by police forces around the UK to reduce and prevent crime.

Neil Fletcher, Head of Motorcycles at Honda UK, said: “This ground-breaking safety and security initiative is a long-term Honda commitment to ensuring peace of mind for riders of Honda’s on-road range.

“Fitting a tracking device such as TrakKING Adventure is a significant deterrent, looked on favourably by insurance companies and can lead to around 90% of bikes being returned to their owner if they are unfortunate enough to be stolen. For riders, dealers and insurers, it’s a win-win scenario, speeding up the process of getting back on the road and ensuring customers retain their Honda motorcycle.”

Dave Plummer, Datatool Brand Manager at Scorpion Automotive, commented: “Tracking technology is increasingly important for riders looking to protect their motorcycle or scooter, particularly within urban areas. It’s an incredibly positive step from Honda UK to commit to providing our TrakKING Adventure hardware to its customers free-of-charge. We’re keen to work together to develop the product to meet the needs of Honda riders throughout the UK.”

Tony Campbell, CEO at The MCIA, added: “Following the announcement of the MCIA Secured scheme due to be rolled out over the coming months, it is great news to see Honda take this important step in fighting Motorcycle & Scooter Theft which has become a growing problem in recent years. The MCIA Secured programme has been introduced to make it clear to customers which anti-theft security is fitted as standard to New Motorcycles and Scooters and at the same time encourage manufacturers to invest more in security for the customer. The MCIA and Industry has been working tirelessly hard with Government and Authority to tackle the problem of Theft and therefore we are extremely pleased to see Honda introduce TrakKING as a standard fit security item on all new Honda’s”.

Datatool TrakKING Adventure is available on all new Honda scooters and motorcycles sold after Monday, 2nd July 2018. Honda dealers are also offering discounted purchase and installation prices for existing owners, typically £349 fitted. Monthly subscription costs come in at less than £10 per month, with the option to pay for the year upfront.

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Datatool S4 Red Series Alarm Safety Recall

Scorpion Automotive Ltd, owner of the Datatool brand has today announced an important Safety Recall on the Datatool S4 Red series alarm.

As part of the ongoing product evaluation, it has become apparent that a limited number of Datatool S4 Red alarm, also sold as the Triumph Approved Accessory Alarm system, may suffer operational issues which ultimately lead to the motorcycle becoming immobilised. 

In light of the safety implications and potential for customer dissatisfaction, Scorpion Automotive have decided to undertake a recall campaign to replace all affected units free of charge.

This safety recall is being monitored by the Driver and Vehicle Standards Agency (DVSA) who are the government agency responsible for these matters.

Investigation has shown that this is not normally an issue that suddenly becomes apparent, early symptoms include the alarm becoming difficult to disarm, the alarm making unexpected bleeps when arming / disarming or the alarm LED glowing faintly when the alarm is disarmed.

Customers are asked to check the alarm serial number as detailed on their installation certificate or on the underside of the alarm itself and refer to the following identification procedure. If an alarm system has been replaced previously under warranty please make sure to check the serial number of the later alarm.

Any owners with potentially affected alarms should visit www.datatool.co.uk/service to verify if their alarm is included in this campaign and if applicable to provide their details to Datatool in order for arrangements to be made for the alarm to be replaced.

It is important to note that Datatool are recommending to customers that if their alarm is already exhibiting any of the symptoms detailed above that they do not ride their motorcycle. 

For those owners without internet access you can identify an affected alarm using the process below: 

How to Identify An Affected Unit:

Step 1 – Identify the serial number

The serial number consists of two 8 digit numbers separated by a hyphen e.g. 02000140-31150001

The first 8 digit number before the hyphen indicates the alarm product code, in the above example 02000140. The second 8 digit code after the hyphen is the production sequence number, in the above example 31150001. 

The Datatool S4 Red product code is 02000140, the Triumph branded alarm product code is 02000240.  

Please note: No other alarm systems are included in this recall campaign.

Step 2 – Identify the year of production

The 3rd and 4th digits of the production sequence number after the hyphen indicate the year of production.

Example: 02000140-31150001 would be an alarm manufactured in 2015 

Only certain alarms produced between 2013 and 2016 are subject to replacement so if your alarm has anything other than 13, 14, 15 or 16 as the 3rd and 4th digits this recall campaign does not apply.

Step 3 – Identify the week of production

The first two digits of the production sequence number identify the week of production.

Example: 02000140-31150001 would be an alarm manufactured in week 31 of 2015

The applicable production ranges are;

2013 – week 13 to 50

2014 – all alarms applicable, week 01 to 51

2015 – all alarms applicable, week 01 to 51

2016 – week 01 to 08

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Free Datatool TrakKING from BMW Park Lane Motorrad

BMW Park Lane Motorrad motorcycles has announced that it will be fitting a free Datatool TrakKING Thatcham approved GPS tracking system on all new motorcycles ordered from the dealership between 15th July and 30th September 2016. 

Along with the free, fitted Datatool TrakKING device BMW Park Lane is offering a fantastic 33% discount on the first year subscription fee. The offer applies to a wide range of BMW Motorrad motorcycles including the new BMW R nineT Scrambler and the G310R.

Dave Plummer, Datatool Brand Manager: “We are extremely pleased to be working with BMW Park Lane Motorrad on this offer, it’s very refreshing that one of the country’s most prestigious motorcycle dealerships has the foresight to protect their customers’ motorcycles from point of sale, allowing them to ride straight out of the showroom with complete peace of mind.”

The Datatool TrakKING GPS/GSM system offers the very latest in security technology, constantly monitoring your motorcycle for unauthorised movement. Owners are initially alerted by SMS text message whilst Datatool’s 24/7/365 staffed call centre works with the Police for a swift recovery. Datatool TrakKING provides owners the opportunity to benefit from the latest generation theft protection. 

For information on the Datatool TrakKING system please visit: http://www.datatool.co.uk/trakking