If youâre asking this question, well done. Too many businesses create content simply because theyâve heard âcontent is king.â But without a solid answer to this question, you could potentially waste a lot of precious resources or harm your brand's image.
A fitness studio owner once asked me, âThereâs so much content already out there, why should I create more noise? Why should I spend my limited energy doing what everyone else is doing?â
In short, because content can play an integral role in helping you achieve business goals by showing the proof in the pudding instead of trying to convince that you are the pudding.
Letâs say one of your business goals is gaining more customers.
If youâre like 80% of small businesses, you rely on word-of-mouth for getting customers, followed by online search and social media. Â So far, I havenât had a single client that didnât tell me that they get most of their customers by word-of-mouth referrals. Â Thatâs great! Â Referrals are what weâre going for as marketers. Â Itâs the most impactful method of marketing. Â But referrals donât live in a vacuum. Â They are spurred by other forms of getting the word out.Â
Content marketing is a vehicle for perpetuating word-of-mouth referrals. Â A client of this fitness studio was interviewed and requested, âGive me a blog, a picture, or something to share with my referral. Â With how busy people are, they want more information than just a suggestion. They want to evaluate if itâs worth their time or not.â
I asked a Cincinnati landscaping business owner why he takes time for producing content. He responded, âI honestly feel like I canât afford not to nowadays. Â Itâs what my customers expect. Â But beyond that, I see it as worthwhile because I want my customers to understand what lawncare and landscaping services I offer and how I do it differently than the next guy. Â Plus itâs a chance to convey the personality of our business.â Â Â
After youâve identified your business reason for producing content, you may be asking, âWhere do I start?â Â
Donât pick up the pen just yet. Â When was the last time you talked to your customers? Â Itâs time to get in touch with their world. Â