#constance keyes

Constance: Janelle? Janelle: Yes, Miss Connie? Constance: Don't forward any escalations. I have appointments all afternoon. If it's important, call Kim. Life or death situations only. Janelle: Yes, ma'am.

Anthony: You're just the lady I wanna see! I have an angry customer, and I'm scared of her. Constance: Anthony, you cannot depend on me each time someone gets upset. Anthony: But you're so scar--I mean, people respect you. Constance: And respect is something you'll never earn if you pawn off every angry customer to your boss before you even try to de-escalate the situation. Constance: And tuck your shirt in. Anthony: Yes, Miss Connie.