#batman#dc comics#dc#dick grayson#batfam#batfamily#dc fanart#tim drake
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The state that I live in is relaxing a lot of COVID precautions but our office is following corporate guidelines and still requiring masks. The clients, my god, the clients are the worst.
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the 5 stages of grief (file name edition)
Project_Draft1.jpg (Denial)
Project_Draft2_NewColors.jpg (Anger)
Project_Final_Real.jpg (Bargaining)
Project_Final_FINAL_UseThisOne.jpg (Depression)
Project_Final_FINAL_v4_PRINT_READY_Approved.zip (Acceptance)
reblog if you have a "Final_Final_v12" folder on your desktop right now.
Sorry for the break. It’s been a rough month. Compassion fatigue is real y’all and it’s making me seriously consider leaving the field. We have a client who went into the local Facebook pages and started slandering us for his dog not recovering from something properly (they let a cast get wet then wrapped it with duct tape and now the leg healed improperly) and now it’s like mob mentality with people joining in on the thread and not giving the whole story. There’s people on there who just say we’re in it for the money and all of that jazz.
It’s rough.
O: Yeah, so I need you to fill my dogs prescription of levothyroxine and can I make it a three month supply?
Me:*After confirming in the chart that we can do that* yeah we can absolutely do that for you. Will you be picking up tomorrow or today? If you pick up today it will have a rush refill fee of $5.
O: Well, I’m in your parking lot. Of course I want it today.
Me: okay that will be a $5 rush refill fee.
O: Fine whatever.
Me: okay just come on up to the window and we’ll get you checked out then while they’re counting.
*180 levothyroxine proceeds to get counted. O looks at receipt while waiting for medications to be counted.*
O: Why did you charge me a $5 rush refill fee?
Me: since it is a same day refill we have a $5 fee. This is due to the fact that we normally count medication refills at closing and don’t need to pull someone away from either reception or from the doctors to count medications.
O: You never told me there would be a fee.
No, I am not going to bother my doctor on their day off to give you a call about a question that can be easily answered by my other doctor on staff. It isn’t a unique case that that specific doctor needs to answer on, it’s just a general question.
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We’re curbside and a client was upset when we didn’t see them in their car. They parked by the employee cars and didn’t tell us that they were there. They yelled at at the receptionists when they finally called to let us know that they were there.
A client called in a medication refill five minutes to close and was upset when we told her she could pick it up Monday.
Of course it’s a fucking weekend and we have a client who is upset that we are the only vet in the area that’s open on Saturday and they waited all week to get their lethargic cat to the vet and we’re full.
