#class 4 softswitch

ASTPP – The Smartest Open-Source VoIP Softswitch & Billing Platform

Discover how ASTPP is transforming the VoIP industry with its powerful open-source softswitch and billing platform. Built on FreeSWITCH, ASTPP offers a complete, scalable, and secure solution for VoIP providers—supporting multi-tenant IP PBX, Class 4/5 switching, DID management, fraud detection, and advanced billing automation.

Open-source and community-driven

Integrated VoIP softswitch + billing

Modular architecture with add-ons

Secure, scalable, and customizable

Ideal for VoIP startups, enterprises & resellers

Telecommunication is one of the biggest inventions mankind has ever seen. Speaking to someone who is sitting miles away from us, was a beyond imagination thing at a time. There won’t be anyone thinking we will be doing business with a firm out of the countryside at that time. We all can thank the telecommunication industry for making these happen. Starting with circuit-based dialer pad telephones to wholesale class 4 Softswtich solutions the telecommunication industry has transformed.

The modern era values the easiness that Softswitch has brought to our lives. In this article, we will be discussing this interesting and effective communication technology with a deeper insight.

What is a Class 4 Softswitch solution?

Class 4 Softswitch is a centralized traffic director for long-distance calls. It is a software program that manages the flow of voice traffic between networks and their various carriers. You can consider class 4 Softswitch as a switchboard for international calls. It receives calls from various VoIP SoftSwitch and analyzes them to find an efficient route to direct them to it. The parameters it considers while routing include the cost and availability of a particular route.

Softswitch experts have always suggested to always go with a service provider who can provide the best results at an affordable cost. One such recommendation is CloveKonnect, which is an advanced VoIP billing solution and customer management solution designed to streamline intricate billing systems for businesses. We will be learning CloveKonnect in the coming segments, before that we will analyze on some of the key features of Class 4 Softswitch.

Key Features in a Modern Class 4 Softswitch Solution

Let’s discuss some of the key features in a class 4 Softswitch solution that make it unique as compared to other telecommunication methods.

Efficient call routing: This is the backbone feature of all the VoIP softswitch providers. The key concept here is the routing of calls from one switch to another switch or carrier. The call routing strategies have evolved, and our Softswitch solutions come with Least cost routing (LCR) and flat rates.

Integrated Billing System:To tackle compatibility issues, having an integrated VoIP billing system is an added advantage over a separate one.

Massive volume handling:Class 4 Softswitches can handle the maximum number of volumes possible at a time. That is the reason why large-scale VoIP operations are preferred with Class 4 Softswitches.

Secured services:Added security features like encryption, access control, and firewalls to save against unauthorized access and attacks.

Load Balancer:Dealing with huge traffic could result in crashing the networks. This scenario can be avoided with the load balancer. Load balancing functionality provides even distribution of traffic into multiple servers so that a single server doesn’t have to bear the maximum load.

Portable number:The network portability feature allows customers to keep their existing contact number even when switching between carriers.

Multiple tenants:Multiple tenants are supported under the same platform. It allows carriers to manage and bill numbers of customers in a single platform.

These are some of the key features to look for in a modern class 4 Softswitch solution. Studies and analyses have shown that service providers that can accumulate and serve these features under one umbrella are the best ones to go with. One of the best softswitch service providers is notably CloveKonnect.

CloveKonnect is highly secure and has a smooth User Interface(UI). On top of that, any business that joins CloveKonnect can access services remotely regardless of the business size or scale. Here is a list of services CloveKonnect provides:

Centralized Dashboard

Multiple carrier management

Invoicing and Integrated Billing (Prepaid/Postpaid)

Multiple codec and protocol support

DID management

SMS and SMS API support

Additional minute Addon support

Payment Gateway (PayPal/ Stripe)

Reports (CDRs, MDRs, Audit log report, Payment report, Low Balance Notification, etc) Multiple User Permissions

Completely Cloud-based Web App Solution Endpoint & SIP account-based routing.

Selecting the appropriate Class 4 Switch Solution is a big investment toward the bright future of your VoIP firm. You have to prioritize the advanced features discussed above, to reach the optimal call completion, competitive edge, and cost-effectiveness.

Class 4 Softswitch solution has become acknowledged as the best tool that helps route call traffic en masse from one destination to another. A class 4 Softswitch enables the routing of VoIP calls to international destinations using IP networks. Connecting with a local class 5 Softswitch, a class 4 Softswitch sends calls through international channels and then connects with another class 5 Softswitch to complete the call.

A class 4 Softswitch solution is emerging as an important VoIP tool as it routes calls from a source to a destination, dealing with carriers, data, and call volume as well. In this blog, we dive deep to know the class 4 Softswitch in detail. We’ll also find answers to why it makes VoIP services more robust and reliable.

What is a Class 4 Softswitch?

Call switching as a practice has been around in the telecommunication industry for a long time. It has been used to interface callers with their recipients. Before the Softswitch landed on the horizon, this process was conducted manually, with administrators shifting phone lines physically from one circuit to the next. The Softswitch has made this practice automated.

Softswitch software helps to launch, manage, route, and terminate calls in VoIP networks. Both class 4 and class 5 Softswitch have emerged as the most widely implemented solutions for routing calls through different networks. For instance, if a user in the United Kingdom wants to call a number in the USA, a class 4 Softswitch will route the international call and maintain it as well till the call ends.

VoIP networks use different types of codecs and protocols. Also, the caller and the recipient may be using different types of telephony infrastructure. In such a scenario, the VoIP Softswitch does the transcoding of the different codecs that are used at both ends of the call. The same holds true for protocol conversion as well. If it is different at both ends of the calling line, the class 4 Softswitch does the protocol conversion to ensure a smooth flow of audio or video signals.

The class 4 Softswitch was originally designed to carry out the functions of call routing, protocol conversion, and transcoding seamlessly. But over time new and path-breaking features have been added to the solution. The new versions of the class 4 Softswitch come with security provisioning, failover, load balancing, backup, and reporting. It’s turned the technology on its head, making it a one-stop solution for all VoIP call connections.

What’s more, the new breed of class 4 Softswitch solutions also supports more call volume than its predecessors, giving VoIP solution providers an opportunity to scale their infrastructure and services. The solution also comes as a web based application making it easy to be accessed remotely and enables a cost-efficient way of scaling voice services and offering a foolproof presence between interexchange carriers.

Class 4 Softswitch solutions come with a laundry list of features that have turned VoIP services more profitable thanks to efficient routing and billing. What’s more, being a robust, scalable, and consistent solution, the Softswitch can easily manage and control VoIP calls, signaling, and every other aspect of large-scale VoIP calling.

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The VoIP industry has always welcomed changes and innovations with wide hugs and warm acceptance. This is the reason several innovations are made in the VoIP industry decade by decade. For example, the class 4 Softswitch Solution used to be available as a hardware system traditionally, which was gradually innovated by the providers and development companies and now it is available as a complete cloud-based software solution that can be accessed and managed from any nook and corner in the world. 

The Internet of Things (IoT) is one of the powerful technologies that has been empowering several industries and VoIP is not behind. The concept of the Internet of Things has been in the VoIP industry or wholesale VoIP has been for decades. Traditionally, it was just a network of interconnected computer systems and servers that were connected using internet networks. However, with technical advancements, these interconnections have expanded to several other devices such as smartphones, cloud servers, and more. The Internet of Things can even connect buildings, cities, etc., which helps in building smart buildings, smart homes, and even smart cities. 

Role of Internet of Things in Augmenting Operations of Class 4 Softswitch Software 

The combination of the Internet of Things and wholesale Softswitch solution has several possibilities to augment the wholesale VoIP business and communication. The first and foremost is collecting data. Data is a real asset that any business owns and in the wholesale VoIP business, there is abundant yet scattered data. The wholesale VoIP service providers can make very important business moves and strategies by using sorted and meaningful data. The connected network of devices and even buildings and employee infrastructure that is involved in running the wholesale VoIP business can collect massive data, which can be then transformed into meaningful data using Internet of Things applications. This data can be used to improve customer experience, launch better offers, augment employee experience, and take many similar steps to improve business returns. 

Still, in the wholesale VoIP business, several service providers use on-premises servers, hardware, and other infrastructure even if they use the best Wholesale Softswitch Solution. By using the combination of VoIP and the Internet of Things, these hardware, servers, and other devices or components can be interconnected to work in harmony and augment the whole working mechanism. It can also detect any system or device failure at the earliest possible to avoid any mishaps. Moreover, it helps in quickly acting to avoid situations of failover, which can cause major losses in the wholesale VoIP business. 

The Internet of Things blended with wholesale Softswitch solution has several other applications depending on the requirement of the wholesale business. New technologies like 5G connectivity have been invented to support applications of the Internet of Things for the VoIP industry. Even Machine Learning (ML) and Artificial Intelligence (AI) are also paving their way into this industry to provide more reliable business services and intelligent use of available resources such as class 4 Softswitch Software. 

Concluding notes 

The Internet of Things is a powerful technology in the world that has several amazing applications and use cases in all industry verticals. It creates a connected network of smart devices that can exchange data with each other to indicate several signals: from perfect efficiency to optimized performance. IoT can be blended with VoIP technologies to build smart solutions. Several inventions are taking place in industry. As the wholesale VoIP business is massive and there is so much data along with several devices, and manpower working to deliver excellent and cheap long distance communication services, there is a huge potential for implementing the Internet of Things with the Best class 4 Softswitch. 

Running a business in the VoIP industry is often a challenging task because of several driving factors for service providers. VoIP solutions are necessary to be considered because the whole business is dependent on the software. Pros and cons of the software also help in identifying whether to run a business in specific areas using that VoIP software or not. As the providers heavily use class 4 and class 5 Softswitch solutions, I will share the major difference between class 4 and class 5 Softswitch specific to providers. 

This Article will help VoIP service providers to understand the benefits and disadvantages related to this VoIP Softswitch solution. 

Usage 

Depending on the usage of the software, it is bought by service providers. The roles of class 4 Softswitch and class 5 Softswitch solutions are different. They definitely complement each other to complete the ecosystem of VoIP telephony, but the serving area is different. Based on this, it causes pros and cons for the provider. 

The wholesale Softswitch solution is used to cater to the wholesale VoIP market. It is used to provide services to other business phone service providers. Its major feature is call routing strategies and the main use of this software is to provide call routing services for VoIP traffic to international destinations. The advantage of this software is that it can be used to provide wholesale VoIP services and cater to the long-distance calling market. The disadvantage of this software is that it cannot provide any real communication features to the audience such as call hold and retrieve, call mute and un-mute, call transfer, etc. This VoIP Softswitch solution needs to relate to the class 5 Softswitch to provide communication features. 

The retail Softswitch solution is used to cater to the retail VoIP segment with communication features. It has several features that enrich the communication of businesses such as call queues, conference calling, call hold and pickup, attended and blended call transfer, call forwarding, call recording, voicemail, and more. It is used to cater to end users such as enterprises, businesses, etc. It is specifically used to provide communication services to local businesses and enterprises. The advantage of this software is to provide the best communication service to local customers. However, the disadvantage of this software is that it cannot be used to provide long distance calling or call routing. It needs to connect with the class 4 Softswitch to provide that service. 

Investment and returns 

One major difference between class 4 and class 5 Softswitch is the money required to acquire, set up, manage, and maintain these two solutions. The retail Softswitch solution is more expensive than the wholesale Softswitch solution because of the use case of the system, which is the advantage of the former solution and the disadvantage of the latter one. Moreover, the cost of maintenance and management of the software is also high in the case of class 4 compared to its counterpart. 

The only advantage of a wholesale switch over a retail Softswitch solution is that it can deliver much better returns. The wholesale market is huge and the software is used to handle massive call volume. Therefore, the profit generated using the wholesale switch is higher than the retail switch. 

Concluding notes 

Both class 4 and class 5 Softswitch solutions have their own advantages and disadvantages depending on several factors. Two major factors often evaluated to make a decision to buy one of the Softswitch solutions are investment and returns on this investment and the other one is related to use case. Depending on the budget a service provider has and what target audience or segment the provider is interested in target, the Softswitch solution can be selected. Keeping the major difference between class 4 and class 5 Softswitch discussed in this article can help in making the right decision. 

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