#softswitch solution

Intelligent and State of Art Class 5 Softswitch Software for VoIP Service Providers

VoIP use is burgeoning, especially in the retail segment and VoIP service providers need to be ready to meet this demand. According to marketwatch.com the VoIP market is poised to grow to USD 190 billion by 2024. Retail segment will grow considerably, boosted consderably by the use of mobile devices in the VoIP communication chain. Managed IP PBX will account for the highest share. In both use case scenarios, the class 5 softswitch plays a key role.

Service complexity – broader possibilities

Legacy class 5 softswitch software may not be quite capable of addressing use case scenarios. Today’s operations are different from the previous generation where PSTN and voice connectivity were all that the setup had to deal with. Today’s VoIP configurations are inherently more complex and make use of, among other things, the IP Multimedia System and the class 5 softswitch must integrate with this and other topoligies to facilitate IP to IP calls, audio, video and conferencing using a variety of devices. Service providers may expect softswitches to include functions of IMS and also integrate well into various existing topologies in service provider networks. VoIP service, naturally, want the broadest possible integrations to take in IP, internet, PSTN, embedded services, value added multimedia and user services that they can offer to retail customers or to resellers.

Customization the key

Against this backdrop it is obvious that standard class 5 VoIP switch software is going to prove inadequate for the present and estimated future use case scenarios of a VoIP service provider or carrier serving retail end points. Customization is the key and roping in a developer to offer advanced tech class 5 softswitch with assisted implementation can create an infrastructure that permits smooth, ununinterrupted flow of bulk traffic with no hitches. Apart from the technical side where class 5 softswitch developers factor in the existing network topology of service providers and design the softswitch to fit right in, there are other considerations too.

Monetizing tool

VoIP service providers are sitting in a zone from where they can reach out directly to retail and individual users and also appoint a string of resellers. In addition, with class 5 softswitch in their kitty, they can offer value added services to bulk users such as WebRTC, unified messaging, personal communication and so on. Here too, customization by class 5 softswitch developer can result in:

White labelling: Service providers get white labelling softswitch they can brand in their own name and create a favorable brand image.

Language customization: A Europe or Asia based service provider will naturally want local language for billing, statements and other purposes.

Billing: A billing module that has the facility to let service provider set rates for different customers, for resellers and for end users and thus offer satisfaction in addition to generting optimal revenues.

Easy monitoring and controls: This part is indispensable and needs to be customized to suit the business model and how the class 5 softswitch is used.

Class 4 Softswitch Solution With Infusion of AI for Better Routing and Billing for VoIP Service Providers

VoIP service providers rely on softswitches to handle traffic over the internet. Bulk service providers find class 4 softswitches indispensable to serve individual as well as reseller customers. Apart from connecting IP networks to PSTN and handling media as well as signaling, class 4 softswitches for VoIP service providers must have finely streamlined and well integrated routing and billing features.

Routing Revisited

Routing is an important technological feature of class 4 softswitch for streamlined routing, handling congestion and reducing costs in the process. The process involves selection of a least cost route from available routes in cross border networks and this affects profit margins. Percentage routing is yet another feature, if implemented right, decides on switching to a route based on a set of percentages and prioritizing calls, a feature that has an impact on the bottom line of VoIP service providers. Similarly, dial plan routing has the task of routing incoming traffic according to predetermined plans. The logic is rudimentary and when there are issues beyond the logic the system cannot perform optimally. This is where class 4 developers who infuse this part of the Softswitch Solution with a measure of artificial intelligence can help the system to make better and intelligent decisions for routing and handling traffic. The options multiply and the system itself takes decisions to route calls. Services improve and so does brand image of the VoIP service provider.

Routing with a measure of artificial intelligence also results in improvements in Fax routing

Geographic, non-geographic and nomadic routing

Emergency number routing

Routing for resellers and class 5 softswitch.

Smarter Class 4 Softswitch Billing

Billing is another aspect that affects profit margins. VoIP service providers go in for white labeled class 4 softswitch that they can then promote as they own and bill end users as well as users. Billing is critical and depends on the system implementation being able to account for each single minute of usage. This also means each account and its related traffic needs to be monitored. AI in this scenario helps in various ways to provide a superior solution:

AI can help service providers fix billing rates based on various parameters related to end user or reseller.

AI may be used to monitor traffic and find anomalies

It can be further refined to handle the entire process of calculation, billing, reminders and payments.

VoIP is gaining popularity for its abundant benefits. More and more people are subscribing for this amazing communication solution. If you are a Telecom Service Provider who is using traditional telecommunication solution to offer communication services, then this is the time to switch to the Class 5 softswitch solution. This is the best solution which comes up with a plethora of benefits which will take your business to the next level.

Advanced Telecommunication Features

The class 5 softswitch solution offers all basic telecommunication features. Moreover, it comes up with a wide range of advanced features that will help you to increase customer satisfaction as well as increase business by offering your services to both, residential and commercial customers. Below is the list of features offered by class 5 softswitch solution:

Carrier-grade platform

Auto provisioning tool

CDR reports

Blacklist/whitelist

Call on hold

Number portability

Feature-rich voice mail

Voice-mail

Call Authorization

Emergency number dialing

Callback

Customizable Music on Hold

Caller ID

Conferencing

Call forwarding and waiting

Package billing

Reduced expenses

The class 5 softswitch requires a minimum to no hardware to support the telecommunication business. This will save a huge amount of capital investment. Also, it will reduce the maintenance cost. Moreover, the system is a software based solution that requires less manpower in operations which further reduces expenses.

Increased revenues

As the expenses go down it is obvious the revenue graph goes up. Moreover, the class 5 softswitch solution can use SIP routes to offer calling services. VoIP calling is cheaper than the traditional calling. This will increase your revenues and business, too, by attracting more customers. All these factors will work in favor of increasing revenues.

With an innovative technology or software, a anew revolutionary software blend has been introduced in the marketplace, which not only helps you induce rid of out-of-date wired telephones but also helps manage thousands of calls simultaneously. Yes, the switching future is in this vicinity now! This province has been hailed as things go "softswitch", through which calls are made easily and in a better specialism than the old ones. Class 4 and Class 5 Softswitch solution is a eminent way referring to connecting calls from one part of the geography to another regardless of cost the advise touching the internet. Earlier, the switchboards were used for transferring voice data expired calls, barring now with an advent of class 4 and skillfulness 5 softswitch, calls are routed without tectonics use as for switchboards headed for be connected. Thus, the calling utilize becomes quite cushiony and offers winning results.<\p>

Alike form 4, factor 5 softswitch is also an ideate solution that helps up a thereon level generation of enterprise tasks in the telecommunication industry. It is known being as how an quick residential VoIP solution since VoIP things to do providers. Integration of call routing, e-commerce, invoicing straddleback a single tiltyard is unmanifested with the coadjutor in relation with the class 5 switch. The solution is feature-rich and provides IP phone services to residential clients. Using this robust trump, users can log on to the slant to head up calls; they expel also access IP gateways and have exclusive billing solutions for telecom organizations. Its increase services offer intelligent programmable routing which includes a management interface for configuration and reporting!<\p>

Users can also get additional add-ons to this softswitch. It is fully loaded let alone world of features and functions, enabling service providers to form reliable, secure and scalable VoIP networks. Based on SNORT, class 5 softswitch is a perfect solution for small, medium and big data and voice networks. You has been used in many countries and diverse sectors feast on education, sheriffalty, private and so on. In addition up this, the solution backed by unmatured assurance features! Present tense, dissimilar telecom businesses prefer en route to have thanks to an efficient and screw up class 5 softswitch solution for residential services. VoIP experts have examined its key color and benefits mentioned below. Class 5 SoftSWITCH Key Features: Carrier-grade platform Feature-rich seal of approval mail Customizable Music on Hold Auto provisioning tool Voice-mail Caller PSYCHE and CDR reports Call Authorization Conferencing Blacklist\whitelist Emergency number dialing Call forwarding and waiting Call on hold and callback Envelop billing Number portability Many more EUR Class 5 SoftSWITCH Solution Key Benefits:<\p>

Offers billing platform Handles large volumes of concurrent calls Eliminates syntax delays Reduces critical spring costs Boosts rankness Offers flexible machinery platforms<\p>

New Post has been published on http://telea2z.com/central-florida-telecom-switches-to-portaone-discovers-reliability-after-two-challenging-years.html

CENTRAL FLORIDA TELECOM SWITCHES TO PORTAONE, DISCOVERS RELIABILITY AFTER TWO CHALLENGING YEARS

No one has to tell Robert Riley and Keith Bruno how important credibility is to a young business. After seeing the emerging market opportunity and starting Central Florida Telecom (CFT) in 2011, the two partners quickly gained a foothold among its target customer base of businesses in and around Orlando, Florida. Many of these companies, from small entrepreneurial businesses to large corporations, were interested in saving money through CFT’s strong menu of VoIP telephony services.

Despite its quick success, however, a major problem was brewing behind the scenes. “Our initial softswitch vendor was failing us,” noted Riley. “The system they sold us was unreliable–and worse, it was unsupported. The licensing fees were becoming unreasonable, and certain features weren’t delivered as we were promised. It’s not like this could be ignored or minimized–the softswitch is the heart of our business.”

CFT struggled with the situation for two years, preoccupied with troubleshooting and patching a piece of critical infrastructure that, instead of being the cornerstone of their business, was becoming a millstone. After being mis-sold a second softswitch solution and with its reputation clearly at stake, the telecom made the difficult decision in late 2012 to drop its technology partner and seek a new softswitch vendor.

“Our drive to provide an excellent customer experience pointed us to PortaOne and its PortaSwitch platform,” said Bruno.

PortaSwitch, PortaOne’s flagship product, is a premier VoIP telecommunications services and subscriber management platform. Consisting of a real-time billing system, class 4/5 SIP softswitch, and media applications, the product is capable of handling the complete call control, routing, proxying, and converged VoIP billing functions of a diversified digital services company. It allows VoIP carriers and telecommunication service providers to deliver a wide variety of business models, quickly and flexibly.

“We quickly realized that PortaOne had given us the ability to expand our business to both a nationwide and international clientele,” stated Riley. “In addition to our improved billing and provisioning, IVR, voicemail and callback management, we could now offer new services such as calling cards and pin-less dialing. These kinds of services help us anticipate our customers’ changing needs and respond with features as they’re required.”

Since replacing its previous software with PortaSwitch, the CFT team reports it is able to spend less time troubleshooting and more time on business development. According to Bruno, “PortaSwitch has helped us help our customers achieve their goals and provided them with a solid, reliable solution. This has minimized issues with the phone system and has allowed us to pursue other business instead of fighting fires.”

Riley summarized his company’s transition to PortaSwitch as being “very painless,” and notes the ability of PortaOne’s combined softswitch/billing solution to deliver on the premium quality, business-class technology his customers demand. His highest praise, however, is reserved for the people at PortaOne.

“Whenever something is wrong, people are quick to complain–but many never take the time to say when something goes well. We would like to take the time to say what a pleasure it is to be a customer of PortaOne,” he commented. “So far our experience with the company and the product has been excellent. Everyone at every stage, from sales to applications engineers, trainers to technical support staff, has made our experience a very pleasurable one. We have had many issues over the last two years–but now we have a great system and excellent support. We hope to recoup these years and move forward.”