#b2c payment solution

Improving freelance, contractor, and gig worker payments—specifically, by offering speed, choice, and convenience—is essential to building the workplace of the future.

Why? For many U.S. companies, our continuing economic recovery goes hand in hand with a new challenge: attracting and retaining talent. The conditions of the current worker shortage may not be permanent, but some of the drivers behind this shakeup—including workers’ demand for remote, flexible, and freelance opportunities—are likely here to stay. Nontraditional avenues for finding talent, such as freelancer platforms, play a key role in this changing labor market. To meet both temporary and long-term staffing needs, more companies are turning to third-party sites like Freelancer, Upwork, and the growing number of platforms for freelancers in professional fields, including InCloudCounsel and Toptal. For these platforms to compete in today’s booming global market, building a better worker experience is crucial. And that starts with payday.

Yes, attracting and retaining freelancers and gig workers calls for a multipronged approach, and a lot needs to change to build more attractive and equitable experiences for nontraditional workers. But the payment experience is one major factor many freelancer platforms overlook. Currently, it’s far from perfect, since workers may need to wait ten days or more to withdraw the funds they’ve earned in a given pay cycle. Companies offering same-day gig worker payments, such as Uber and Amazon, have built worker experiences that other platforms should emulate.