#adtroubleshooting

Getting the dreaded ‘Ad Can’t Run’ error in your Meta Advertising campaigns can be frustrating, but don’t worry—it’s usually fixable . Follow these steps to resolve the issue and get your ads running again.

Why Does This Error Happen?

Facebook rejects ads if they violate its Advertising Policies, which might include:

Prohibited or restricted content (e.g., cryptocurrency, adult content, etc.).

Misleading or exaggerated claims in the ad copy.

Inappropriate targeting or landing page issues.

Steps to Fix the Issue

1. Identify the Reason for Rejection

Open Ads Manager and review the error message to find the specific violation.

Refer to Facebook’s Advertising Policies for clarity.

2. Edit Your Ad Copy or Visuals

Adjust the ad content to comply with Facebook's rules.

Avoid prohibited claims like "guaranteed results" or "instant success."

Ensure your images and videos meet Facebook's content standards.

Save and resubmit the ad for review.

3. Fix Targeting Issues

Check that your audience settings align with your ad’s content and Facebook’s policies.

For example, age-restricted products (like alcohol) must target legal age groups.

Avoid targeting restricted geographic regions for your product or service.

4. Review Landing Page Compliance

Make sure the landing page matches the promise in your ad.

Avoid broken links, incomplete content, or irrelevant information.

Check that your landing page meets Facebook’s Landing Page Policy.

5. Request a Review

If you believe the ad was rejected by mistake:

Go to Ads Manager, select the rejected ad, and click Request Review.

Provide a brief explanation of how your ad complies with Facebook's policies.

Wait for Facebook’s team to reassess the ad.

Keep your ads simple, clear, and compliant to avoid future issues. For ads in restricted industries (e.g., cryptocurrency), apply for special permissions via Facebook's Business Help Center.