#acommerceserver

ACS Source Code Overview

As a small business, you should start using CRM right away if you want to stay connected to customers. New features of CRM software enable your business to stay connected using social media channels; thus an increased satisfaction and more sales. 

  1. Nimble

Nimble is a CRM that combines social media, and collaborative tools in to a single Software as a Service (SaaS) Solution. Nimble is built from the ground up with social media in mind. Nimble quotes their product as a "social relationship management" than a CRM. 

  Nimble has the following features: 

Social search. Search social networks for relevant keywords and find the people who are interested in your products. 

Automated social media integration. Identify contact's social profile in Facebook, Twitter, LinkedIn, connect, listen, and engage with them in just a few clicks. 

Status updates. Post updates to any social network or send messages to anyone in the social networks. 

Hootsuite Integration. 

Unified inbox. Listen to all the relevant conversations happening in social networks and connect it from the unified inbox. You can also send messages to individual contacts within Nimble and/or across social media networks.

Nimble offers a free plan with limited features and will only last for 14 days. The premium plan is $15 per user per month. 

2. GreenRope

GreenRope is a social CRM offering four core features: marketing, calendaring, contact management, and project management. Your social media campaigns can be managed from just a single interface. 

Price starts at $399 per month, but if you are unsure if this is the right CRM for you, GreenRope offers a free 30-day trial. 

3. Insightly

Insightly is a social CRM with built-in integration with LinkedIn and Twitter. Merchants can easily view their social data inside the dashboard. You can import contacts from your LinkedIn connections, and add LinkedIn profiles to existing contacts. Insightly also integrates with Google Apps, Google Drive, and Gmail. 

Price starts at $20 per month but there is also a free plan that is only limited for up to 3 users and 2,500 contacts. 

4. Batchbook

Batchbook is your CRM system that lets you manage contacts, address books, leads, trades, deals, etc. It is a bit different from other CRM because of their social media integration. Users can access LinkedIn Profiles, Twitter feeds, and can connect with Facebook to get information on contacts. 

Batchbook can be integrated with HootSuite to enable these capabilities: 

See histories by looking at Batchbook contact details in HootSuite

Take social post and contact details from Hootsuite.

Access contact details, communications, to-dos, and notes from Batchbook inside Hootsuite.

Price starts at $20 er month but Batchbook offers a 30-day free trial.

5. SocialText

SocialText helps in internal collaboration across organizations making it easy for them to share data and information with their colleagues in a secure intranet environment. SocialText makes it easy to bring the issue inside the company, get filtered to the right team, and be answered accurately then presented it back to the customer. 

Price starts at $39 per user, per month. SocialText also offers a free 30-day trial.