In smart hotels, everything is controlled by a simple personalized tablet. From controlling room temperature, to room service orders, by text replacing landlines, rooms have Netflix and apple TV, and Li-Fi (Internet connection through lights) replacing WiFi.
Nowadays, technology has a big impact in hotel. One of the examples of this smart hotel is the Henn-na Hotel in Japan, which is the world first hotel staffed by robots.β Hennβ means βchangeβ which represents the commitment for evolution. The staffs of the hotel are robots that can speak multi-lingual, and helps guest to check in and check out to the hotel, by using the wireless connectivity. And by just registering your face through their face recognition system you will be free from hassle of losing or carrying your room keys. And smart walls can entertain guests with the games, provide news and weather reports, and provide map to local shops, museums, and restaurants. And in terms of business meetings, designers must find a creative ways to incorporate more designs to facilitate virtual meetings. This is one of the reasons that it is trendy and unique from others, because of its very convenient way of helping and satisfying guest experience.
What is it really all about?
Technology has a big impact in hospitality industry; they help every establishment to attract more of guests and added up a most memorable guestβs experience. In my opinion the idea of smart hotel is not just about pressing an iPad or tablet to close a curtain, turn off and on the television and lights, itβs about accessing information in order to have a better experience in your trip. For example, smart hotel should be able to deliver information about the location wherein a guest will go to stay to create an experience. And based on my research, the goal of a smart hotel must not be just the accommodations but the experience as well, because the satisfaction when we were in a trip is from when we explore the destination. This is what really interests you. Most and foremost a smart hotel must be affordable from any type of travelers, whether you are from a low to mid income person.
As we all know the goal of technology should be making our lives better. And the concept of a smart hotel should be for a guest to have a very convenient life and experience wherever they go, and have a more fulfilling experience.Β Β
(Sources: https://www.alvarezdiazvillalon.com/11-innovative-hotel-design-trends-to-watch-for-in-2017/)