“ ...why did that happen ? ” why did that have to happen , is what she means . what purpose ? she knows your there , milo . you don't have to hide .
They stepped out from the shadows with a neutral expression on their face, eyes steady. "I'm sorry this happened to you, Eleanor," they said, and it was the truth. They couldn't prevent anyone's death people, animals, plants, stars, everything died eventually. Young or old, evil or good, it didn't matter. That was just how the universe worked.
They couldn't stop it any more than they could stop the sun from rising. They were more of a shepherd than anything, guiding what needed guiding when the time came. Given their job, they were used to folks blaming them for everything anyway.
Made their pain a whole lot easier to bear when they had a scapegoat, y'know?
Came with the territory. Hard to blame someone for being upset they died. The world was just a cruel place, they were afraid, and bad things happened.