The person that influenced me in SYCEP experience is Nga Vu. At the first day I started to work in the office, I was assigned to work with Nga. She helped me with the working process such as input data, how to help our vietnameses apply for insurance, translated bills. It was difficult for me to adapt with the internship and I worried for my next 6 weeks. Insurance application made me felt intensive because I feared if I messed up the procedure so people wouldn’t have insurance and I might get fired.
 When my first customer came, Nga said that she would show me the first model procedure so I could follow the it for my next person. It was not easy like I thought because of many unknown documents or steps that I needed to take to complete the form. Fortunately, Nga was very enthusiastic and kind with me because she taught me every single step to avoid making mistake because our office was taking full responsibilities from completing the insurance application.
 Day by day, I got used to the procedure of my daily internship. However, the job was not only about insurance application but also translation. At the beginning, I thought it was simple but the reality was totally conflict with my expectation. When I translated, there were many words that I could not translate with exact meaning. I had to translate in an understandable way between two language which made sense for audience. Whenever i was struggling with difficult word, Nga supported me and made my work became smoothly.
Throughout the program, Nga was the person who inspired me to keep trying hard. I wanted to learn more experience from Nga. SYCEP was an ideal program because it equipped with necessary skills for their desire career. In addition, it created opportunities for youth to acknowledge about actual workplace and life experiences. Throughout SYCEP, I had learned many thing like insurance application process, translation and worked with communities. I believed everything that I learned throughout 6 week internship program had prepared me for my college and future. I would recommend SYCEP for my friends due to its enormous benefits.









