Commercial Waste Case Studies
Case Study 1: Cath Kidston, Retail store
The Cath Kidston Glasgow branch is a well-known shop situated on West Nile Street in the city centre which was blighted by dozens of bins, belonging to surrounding businesses, left in front of their shop window 24 hours a day. Since the new commercial waste project there has been a dramatic improvement in the appearance and cleanliness of the street outside their business.
Megan Maguire, sales assistant in Cath Kidston, was regularly dismayed by the appearance of the street having spent a lot of time and effort in the presentation of their front window display, âBefore this project, the street was an absolute mess. There were tonnes of overflowing bins, bins that didnât belong to our business and they stunk. You couldnât have a customer walk past and stop and have a look in our window as you could barely get past the mess.â
Megan is delighted with the results, âThe clear up has been fantastic. You can walk down the street now with no smell, no blocked drains anymore and itâs just so much more pleasant when walking past the storeâ
Case Study 2: Merchant City and Trongate Community Council
The Merchant City and Trongate Community Council is a residentsâ forum whose role is to seek and represent the opinions of local people and businesses and to express the wider views of the entire neighbourhood on issues affecting their environment.
Both Garth Street and John Street, in particular, had become a bugbear for residents who were coming home at night to overflowing bins, vermin and litter derived from commercial waste. Merchant City has benefited from a range of public realm work over recent years so the proliferation of big bulky trade waste bins was unwelcome.
Tam Coyle, chair of the community council, is already impressed with the change, âIâm delighted the council has put this initiative in place and itâs back to the way it should be. When we do have the cafĂŠ culture in Glasgow, all these bars and restaurants will benefit, the local residents will benefit and tourists will benefit.â
âCertainly, a few people have mentioned the results already to the community council as they known weâve been liaising with the council on the issue. Iâm absolutely delighted that itâs giving people their streets back.â
The award-winning Apex Hotel had been using Sauchiehall Lane to permanently store their commercial waste containers. Since the start of the new trade waste policy, the Apex Hotel has put in place a variety of measures to not only ensure compliance but see them become a champion in effective trade waste management.
Lindsay Sturrock, General Manager felt the project could be challenging initially. He said, âWhen we were initially told about the changes, there was definitely going to be benefits to us in that the lane was going to be clear and we were going to see a big improvement in the hygiene. From our point of view, it was quite a lot of work as we had nowhere to put the bins and no space inside the building so we had to be a bit creative in thinking where we could put the bins.â
The Apex also attended one of our waste minimisation workshops, carried out by Zero Waste Scotland, in an effort to look at their waste at source and identify any possible reductions and ultimately savings, âIn a lot of places theyâre used to just opening up the bin and throwing the waste in so we all had to get used to what goes in the correct bins and that itâs effectively flattened. As weâve only got limited space, it was a re-training exercise.â
The Apex has since created an internal storage enclosure for storage of commercial waste and already managed to reduce their bin numbers by 2.
âSometimes itâs worth looking at the bigger picture. Certainly, from our point of view, there are no bins on the lane, itâs nice and tidy and thereâs no vermin. Itâs made a big difference to us.â
Case Study 4: Malones, Bar/Restaurant
Malones Bar has its main entrance situated on Sauchiehall Lane so large, unsightly bins dumped in city centre lanes were a hindrance to the appearance of their business. There were around 15 large, commercial bins left near Malones front door, spoiling the look and feel of the area.
âOur front entrance is Sauchiehall Lane.â says Fergal McMahon, assistant manager of Malones, âSo it has always been a priority for us to have the lane as clear as possible.â
By working closely with their waste contractor the bar was able to adapt well to the new changes by storing their bins inside and having them collected from within the premises, âA lot of work was involved in planning where we were going to put our bins. We had to speak to our waste contractor and it meant more regular uplifts and staff being shown exactly what was going to be happening.â By doing this, Malones now have a much more flexible approach to their waste management, having them collected out with the presentation windows.
And a cleaner, clearer lane has made an impact already on business, âImmediately you could see people looking down the lane and seeing it was pristine. Weâve noticed already our lunch trade has had a massive increase and every day has been busier than previously.â
(All Case Studies provided by Glasgow City Centre Strategy.)
Why does New Zealand suck so bad? Countries overseas have much more transparency surrounding their waste strategies primarily because they care about the choices they make and the impacts these have on the environment. These case studies I havenât done personally but Emma and I have planned some specific case studies that we will approach in a similar way to these.Â
City Centre Team. (2017, September 12). COMMERCIAL WASTE â 5 CASE STUDIES. Retrieved from https://www.glasgowcitycentrestrategy.com/commercial-waste-5-case-studies.htm