Ryan

This was a few months ago, I was flying American Airlines flight 2059 from Charlotte to Miami, and I decided to take a nap after the plane took off. While I was sleeping though, my phone, which was in my lap, was picked up by the flight attendant so he could take pictures of himself. I have all of my work and private information on there, so I’m very protective of allowing anyone to touch my phone. Yet, while I sleep the attendant takes it upon himself to pick the phone up from my lap and take pictures with it. Talk about feeling violated. This was extremely unprofessional and since then have contact American Airlines and their only response was an email that said “We’re sorry”. That’s it, nothing else. I’ve been flying Delta since then, but I’m appalled at the fact that they think this is OK and made zero restitution.