Time to message Hoyo about the colorism...
Feel free to copy paste and send this exact thing as well. Feedback is appreciated before I send anything.
Shorter version below, and imo it's better.
Subject: [Constructive Feedback] You can and should darken the skin tone of Natlan characters
Regarding the skin color discussion started by the reveal of Natlan characters:
We fans understand that the world of Teyvat is fictional, and that the Nations and characters are informed by different real cultures that end up being mixed to create a fictional setting. But it's also undeniable that some Nations in the world of Genshin are primarily inspired by some cultures more than others, and that character traits tend to reflect the main countries the Nation they inhabit is based on.
There are no consensus amongst fans regarding how accurate outfits are, and we know very little about the Nation itself, but it's undeniable that Hoyoverse researched and put a lot of effort into designing Natlan. Which is why it's a shame that all that effort is being drowned by the obvious racism and colorism reflected in the designs.
After Sumeru, Natlan was the only chance Hoyoverse would have to prove they were not afraid of designing characters with darker skin tones. Many people had hope, and the people of some of the cultures Natlan were based on hoped to see themselves represented. Even if you do not care about representation and respecting your fans, you should care about not bastardizing all of the good things that the new nation has to offer, and having at least some characters with a darker skin tone was the bare minimum that made sense.
YOU STILL HAVE TIME TO FIX THIS. Darken their skin tones. Significantly. Even Chinese fans are mocking you over your decisions, you're running out of excuses.
Hoyoverse has proven capable of change and adjusting their values over time - for example, your early depiction of female characters in Honkai Impact 3rd paled in comparison with the great writing of current female characters being put out, to not call it sexist. So me and many still want to believe you can recognize your mistake and fix it. You are a company that heavily supports fan and fan works, and who constantly invests in things that have a positive impact in society, which is why many people like to support you, and why this is so disapointing to see.
Do not let this taint your legacy. Tech otakus were supposed to change the world, remember? And perpetuating colorism is not how you should do it.
Regarding the skin color discussion started by the reveal of Natlan characters:
We fans understand that the world of Teyvat is fictional, and that the Nations and characters are informed by different real cultures that are mixed to create a fictional setting.
But it's undeniable that different Nations are inspired by different cultures, and that character traits tend to reflect the main countries the Nation they inhabit is based on.
With so much clear research put into the characterization of each nation, Natlan included, it's a shame to let those efforts be drowned by designs that reflect colorist and racist views.
It would make sense to have characters with significantly darker skin tons in Natlan, and many fans hoped for that.
Hoyoverse has proven capable of change for the better - for example, your early depiction of female characters in HI3 leaned on sexism and paled in comparison with the great writing of current female characters.
There are other things that the company does right, and you can do it again. Tech otakus were supposed to change the world, remember? And perpetuating colorism is not how you should do it.
So don't let this taint your legacy. Even Chinese fans are mocking your decisions.
Darken the skin color of the Natlan characters. You still have time.
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