My job is pushing for everyone to use this AI program to write the therapy notes and I just.......hate it.
It's touted as a tool to save us time, but I think it just makes us lazy and our notes less useful. I view the writing of the note as part of the therapeutic work -- it requires me to think over the session, look at my handwritten notes, distill it, choose what to focus on and document, to think about what would be useful for future therapists and current support staff to know, consider my approach and what techniques I've been using and their effect.......and it normally takes me less than 5 minutes to write a note.
And the notes written by AI are like, bland af, not helpful, and repetitive. "Used Socratic questioning" misrepresent what's happening, ( egregious one--"therapist and mom provided psychoeducation" when what actually happened was mom berated kid about her binge eating and therapist joined in 😐). Maybe if the therapist actually had to write the note, she'd stop and think about what happened in session? Idk.
I hate it.
This is terrifying. How is using an AI tool that scrapes user data not a HIPPA violation?
I feel so bad for the patients. Their sessions are going to wind up on the dark web in the next data breach.
Because, somehow, it "doesn't store" the information. Which I don't buy, because in order to transcribe and analyze the info, it has to store it somehow, for some extent of time.
When I asked, the answers were really murky and vague "it's a HIPAA-compliant program" but not how. And iirc, the information is used for training their system, so I also don't see how that's compatible. I looked into the company itself and didn't find satisfactory answers. (And I suspect in a few years, the company will be advertising an AI-therapist trained on all of that 😮💨🙄).
It listens to the voices, analyzes who is who, attributes words to voices, and describes the "type of therapy used" (badly) which I find incredibly creepy. (Even when there's like, 4 people in the room)
This type of system is increasingly popular, so if any of y'all have therapy, pay attention to what permissions you're given to sign!





















