Pump World

If you are boosting a property that cannot operate without water for a period of time (for example, a nursing home, hospital, or hotel), offer your customer a twin-pump or three-pump solution that has duty, assist and/or standby functionality.

Twin / Two-Pump Options:

If you go for a Duty pump and Assist pump, the two pumps will share the load ensuring no one pump is overworked. 

Alternatively, if you go for a Duty pump and Standby pump, the Standby pump will kick in when the Duty pump fails.

Boosterpack 40 Twin

Smartpro Twin

Smart-box Twin

Three-Pump Options:

Another option to offer your customers is: Duty pump, Assist pump, and a Standby pump. Spread the load between two pumps AND give that extra peace of mind that if one or two pumps fail, the Standby pump is there ready to take over.

The Application

domestic or commercial usage

number of outlets

number of users

pressure available / required

The Location

noise level

positive or universal

easy access / maintenance

Bespoke Quotes

We can help you select the right pump for your application. Our technical team have a combined experience of over 50 years within the domestic and light commercial pump industry, with extensive knowledge of the latest products leading the way in efficiency, low noise and performance power.

By letting us know your application requirements we can calculate the pump specification needed for a performance-led, cost effective installation.

Leaving you and your clients happy.

Would you like more information?

What is an air-lock?

An air-lock is a bubble of air in a water system that creates an obstacle, slowing the rate of flow or stopping it altogether.

When an air-lock occurs, the bubble slowly forces its way to the top of the plumbing system because it is lighter than the surrounding liquid.

Along the way, it can collect and incorporate smaller air bubbles, creating an even larger air pocket. When the pocket hits the top of the plumbing, it will prevent water from moving through the system because it cannot force its way past the air bubble or push the air bubble down the piping.

Air-locks can occur in a wide variety of water systems, and there are several procedures that can be used to address them:

Below is a procedure for cleaning air-locks:

Turn off pump

Remove shower head from hose

Let hose hang into bath or shower tray

Turn the temperature to full cold

Turn the shower on and run for 5 minutes*

Turn the temperature to full hot

Run for a further 5 minutes*

Turn off the shower

Wait at least 20 minutes

Turn the temperature back to full cold

Turn the temperature back on and run for 5 minutes

Turn the temperature to full hot

Run for a further 5 minutes

Turn off the shower

Wait at least 20 minutes

Re-power the pump, refit head and turn on the shower to test.

NB : If the shower has a fixed head, you will need to remove the spray plate and fix a 2m length of hose to enable test.

* If no water flows initially, wait for it to start (in extreme cases, this can take over an hour) and then do not start timing until there is a smooth continuous flow of water from the hose.

If you have any problems, call technical: 01793 820142

Looking for a quote?

Get a quote for a booster pump or system bespoke to your application

Poor mains pressure is on the rise in the UK. While most households require 2.0-3.0 bar pressure to run their multiple showers, taps and other outlets effectively, the water companies are required to supply just 0.7 bar pressure to a property’s front door - supply simply isn’t meeting demand.

But what’s the secret of boosting pressure?

How to get the most from your site visit

Research, research, research...

Is the property a house, bungalow, flat, nursing home?

How many bathrooms are there?

How many floors are there?

Where will the pumps and break tanks be located?

Where will the cylinder be located?

What’s the current water pressure, and what is the pressure required at the highest point?

We also need to know the existing cylinder size and type, if there is a secondary circuit, is a water softener required, heat source and water source type, shower type, and if the showers have body jets/rain bars.

Other vital things to find out from your client are: budget, timescale, dimensions of doorways and plant room.

Plan for the worst case scenario

What if there is a leak, hard water clogs up the pump system, or the pump stops running due to an on-site issue that leaves a nursing home, for example, without water? Answer: quote your client for a leak detection system, water softener, and/or a twin pump solution.

Leak Detection

The leak detectors operate through a water sensitive cable that sounds an alarm and cuts the power supply to the pump if a leak is detected. As soon as the leak is fixed and the cable has dried out, the system resets itself. The only requirement is that the water actually touches the sensor cable. High humidity will not cause an alarm unless condensation starts to form.

Protecting Against Limescale Damage

If your site is located in a hard water area, you can protect the pump system from limescale damage by installing a water softener. We have multiple options available that can be made bespoke to the area’s water requirements.

Assist and/or Standby Solutions

If you are boosting a property that cannot operate without water for a period of time (for example, a nursing home, hospital, or hotel), it is best to offer a twin pump solution. If you go for a Duty pump and Assist pump, the two pumps will share the load ensuring no one pump is overworked.

Or, if you choose a Duty pump, Assist pump, and a Standby pump, or a Duty pump and Standby pump, the Standby pump will kick in when the Duty and/or Assist pump/s fail, ensuring the property always has running water.

Boosterpack 40 Twin

Smartpro Twin

Smart-box Twin

The ideal solution

Once we know all of the above information and worst case scenarios are explained to the property owner and catered for, we will be able to provide you with a quote or a couple of quotes that meet most, if not all, of the property and property owner’s requirements. 

Be flexible

Sometimes, requirements and priorities change. Simply ask us to requote you for an alternative option.

Get it right first time

Installing mains boosting systems can be tricky, and you need to make sure installation is correct to keep the system and all its parts in warranty. That is why we offer a Commissioning service where one of our technical team will conduct a site visit post-installation giving you the peace of mind that your installation is correct and warranty is not invalidated.

Smartcirc Optimo circulators are designed with a three speed control: fixed speed, proportional speed, and constant speed. Here’s a short guide to what the different speed modes mean and which mode to choose to best suit your customer’s heating system.

Fixed Speed Mode:

Fixed speed mode is ideal for applications where maximum head is always required. For example, in homes controlled by a single thermostat and that do not have any thermostatic radiator valves. 

Proportional Speed Mode:

Proportional speed mode is designed for applications where there are varying rates of flow. For example, in homes with thermostatic radiator valves. If 5 of 10 radiators are closed, the total required flow in the system is lower than if all radiators are open. Fixed speed mode now would increase the head but proportional speed mode would lower the head, creating less noise and wasting less energy.

Constant Speed Mode

As the name suggests, this mode is used when the pressure head of the pump is always the same. For example, in underfloor heating systems where the hydraulics are changing in flow but not in required head.

Browse the Smartcirc Optimo series:

Smartcirc Optimo 25-7/130 - 7.0 m wet rotor domestic circulator

Smartcirc Optimo L 25-8/180 - 8.0 m wet rotor circulator for residential and commercial applications 

Need a mains boosting set, booster pump or break tank delivered before Christmas?

We have a number of items in stock ready for next-working-day delivery should you receive any urgent enquiries but be quick!

Your last chance to order any of the below boosting products on next-working-day delivery is 2pm on Thursday 22nd December.

Order while stocks last!

Mains Boosting Sets

Buy Aquakit Fixed

Buy Aquakit Variable

Buy Flomate iBoost

Buy Boosterpack 40

Booster Pumps

Buy Superpro 3e 

Buy Superpro 4e 

Buy Smart-box

Buy Smartboost 12e 

Break Tanks

Buy Break Tank Modular 525 Litre

Andy Brown of Ace Services tweets Smartcirc installation!

The pump pictured is the Smartcirc 25-6/130, a 6.0m wet rotor high efficiency domestic circulator, which has three speed control and energy-saving night mode. Plus, it has safe and easy electrical connection with convenient operation. The software in this model has since been upgraded and can be viewed on the website here.

Follow Andy of Ace Services on Twitter here.

Image credited to Kinetico

Did you know that over 13 million households in the UK have hard water, predominantly in the east and south west of England? 

Hard water leads to limescale, which can have damaging effects on taps, showers, kettles, dishwashers and heating systems. It is caused by geology - pure rainwater passes through soft rock (chalk/limestone), picking up calcium and magnesium on its way to our water systems.

What’s the answer?

There are many anti-limescale household cleaning products on the market, which can help in the fight against hard water but a more sustainable option might be the installation of a water softener.

Water softeners work by removing hard water minerals from the mains water supply before they reach your household appliances.

Here at Pump World, we provide three different types of water softener: timed, metered and high flow.

Pump World Director, Nigel Harris, adds his views to the distribution debate!

Last Thursday, the doors closed on Installer 2016, leaving us to gather our leads, pack up our stand and get on the road back to sunny Swindon.

At this year’s show, the Pump World team were showcasing the brand new Smartcirc Hep Optimo heating circulator and the Supergen 80TX shower pump, two super quiet products that, according to one visitor, opened his eyes up to the possibilities offered by embracing new brands and technologies.

Another of our ranges that impressed at the show was Systempro, bespoke package options for whole house boosting. The idea of combining break tank, booster pump and cylinder as one complete package proved popular with installers. Plus, with the job of specifying the package handed over to the Pump World technical team, installers can save both time and money.

The recently launched Smartcirc Hep Optimo has been featured on Installer Online.

The Hep Optimo heating circulator was introduced to the Smartcirc range earlier this year and has proven a hit among installers. Now, we are bringing the all-new smart pump to Installer 2016 to demonstrate its quiet operation, and allow installers to get up close and personal with its interior workings.

Come and see us at Installer 2016!

From 10th-12th May, we will be demonstrating the quietness of our pumps, showing off the Systempro, and handing out our brand new brochure at the Ricoh Arena in Coventry as part of national heating and plumbing show Installer 2016.

Come and visit us on stand B51 near the Installer Business theatre and get to grips with the newly launched Smartcirc Hep Optimo heating circulator.

The Supergen 80TX will also be on display showing its super low noise output. Plus, find out how we can alleviate the stress of specifying and supplying large boosting systems with the innovative, complete-package, bespoke boosting brand, Systempro. .

Above is an example of Ancient Roman latrines in Ostia Antica. The latrines were an early form of toilet that soon became places to socialise due to a distinct lack of privacy. Waste would flush from the latrines through a central channel into the main sewage system, and then into a nearby river or stream. Roman philosopher Pliny once remarked that of all the things Romans had accomplished, the sewers were “the most noteworthy things of all”.

According to a survey among Bristan Connect installers, 80% revealed that their customers prefer it when they provide advice which will help with their interior design aspirations. A further 33% of respondents stated that today’s modern consumer is typically a lot more interior design focused. 

So, how can a good level of interior design know-how inform pump selection as well as which bathroom fixture to choose?

Let’s face it. Pumps aren’t the prettiest things on the planet, so thinking about layout is a must. After all, interior design isn’t just about aesthetics; it’s also, more crucially, about function. There’s little point in installing the world’s largest and most beautiful shower head if you don’t have adequate water pressure.

Similarly, you must factor in accessibility, space, and layout before specifying the pump system your client requires.

You can hide pumps away in the loft, basement or purpose-built plant room. Advise your client to go for a concrete floor, or to place the pumps on a concrete block. This will keep noise level to an absolute minimum. Also, consider how easy the chosen pump location is to access as large pump systems typically require regular servicing.

If space is tight, think about space-saving options. For boosting applications, Pump World has the Space Saving 800 Litre Break Tank, a modular water storage tank designed to fit cramped installation spaces.

Variable speed pumps do what they say on the tin: vary their speed when the duty required is not constant. They can be used in mains pressure boosting and heating circulation applications and, when installed correctly, can result in significant energy savings of up to 70%.

Not only are variable speed pumps an energy-efficient option; they are also very quiet because lower running speeds mean less noise.

Here is a selection of Pump World’s best-selling variable speed pumps:

The Smartpro 12e - 6.0 bar variable speed cold water booster

Easy to install with low running costs

Factory assembled, calibrated and tested

WRAS approved components

Trouble-free servicing

Includes dry-run protection, automatic switching and vibration dampeners under base for quieter running

Built-in fault alarm diagnosis

The pump will work in positive or negative head situations

Suitable for duty standby and assist

2 year warranty

The Boosterpack 40 - A complete solution for pressurising potable water

Exceptionally quiet-running

All components designed for potable water

WRAS approved

Lightweight and can fit through a standard doorway

2 year warranty

The Smartcirc Hep Optimo 25-7/130 - A smart 7.0m A-rated variable speed heating circulator

Newly designed optimised motor

Permanent magnet technology

Enhanced hydraulics

Quiet-running

Ready to install in all types of heating circuit

Can be operated in automated speed control mode (proportional pressure), constant pressure mode, or fixed speed mode

LED display for easy speed selection 

Integrated night mode for further energy-saving

5 year warranty on registration

As part of our recent website re-launch, we have introduced an app function to make pump identification and replacement easier.

The Pump World technical team are frequently sent emails from installers with photographs of a pump or system they would like to replace but are unable to identify.

With Pump World’s new app, installers simply enter www.pumpworld.co.uk into their Internet search bar on their Smart phone, and select the ‘Identify My Pump’ button. The app will then access the phone’s camera for instant photo upload. Installers must then fill in their email address with any helpful notes, then select ‘Send photos’.

The photos will immediately arrive in the Pump World technical team’s inbox where they will get back to the installer with the identity of the pump and any other information they might need.

Access the Identify My Pump App here.

Come and see us on Stand A82 in the new Installers and Fitters Zone at KBB Live to find out more.