AAADDGFGJHGHHGUHGJHfk

Tuesday, Wednesday tread through muck

Thursday maybe eat a duck

It’s Friday, Flat as Fuck

well every time i've called, the new representative has been like "i'm so sorry, but there's no ticket by that number. i have no record of you ever calling about this. i'll start a ticket for you."

finally, the fifth time i nearly burst into tears of frustration and i said "i don't want you to start a ticket for me, because it will be the sixth ticket created for this same issue. every week, one of your colleagues tells me they'll create a a new ticket for me, and then nothing happens."

they said, "i'm sorry but i have no record of those tickets existing." and i was like i KNOW. but they doooooo what is happening.

finally i got transferred to a supervisor's supervisor.

if you've ever worked in online customer service, you know that when a customer calls with a problem, you create a "ticket" that puts that issue into the system. if you can't resolve it, it goes into a ticket queue, where other people with the ability to resolve it select it, put it into their personal working queue, and resolve it.

well after 30 minutes of searching, this supervisor tells me, dumbfounded, that she's discovered a completely unique queue she's never seen before, where my tickets have been going somehow. a pocket universe queue that no one has access to or can edit or select from, not even her. she has no idea what's happening. she's like "yes, here are all your tickets, and no one can open them or comment on them or resolve them.....this is crazy......" and it's JUST my tickets in there. no one else's. of tens of thousands of customers.

all professionalism fell by the wayside. i told her i've worked with those queues before and also found that totally wild. she was like "what the hell is going on...." and talked me through everything she was seeing and how gobsmacked she was. we were both like "this is one for the books truly"

tells me she's going to have to bring this up above herself because this is a really big error on like, a coding level, that she has no idea how to resolve. tells me she will personally call me back tomorrow to update me.

four days pass with no word.

i call customer service again. random agent. explain the entire situation, including that last bit.

agent says "i'm sorry but i have no record of those tickets existing. i'll have to start a ticket for you. rest assured, it will be resolved."

i said, "no it won't be. it never will be. because they're in the special queue."

anyways, this woman called and without even saying hello after i said the usual “public library, how can i help you?” spiel, she said, “i have a very important question: when you shelve books, do you push them all to the front of the shelf or all the way back?”

it took me a second to process the question and then i answered that, at the library, we always shelve them so that they are even with the front edge so they’re easier to grab and see. she was obviously delighted by this answer and then, as if an afterthought, she asked, “okay, what about you? what do you do at home with your books?” i said i did the same thing. she hummed in obvious agreement and then just like that she said “thank you!” and hung up.

so i had been having a string of very time-consuming, draining calls. my line rings again, i steel myself for another angry caller, and i pick up. “[redacted] roadside assistance, how can i help you?” i chirp, in my Customer Service Voice.

“yeah, hi,” a gentleman with a thick southern accent responds. “my motorcycle won’t start.”

i brace immediately for another long call. motorcycles were notoriously difficult to work with - a lot of insurance companies wouldn’t insure them, and a lot of tow companies refused to pick them up because they require a specific sort of trailer.

“i’m sorry to hear that, sir. what’s your current location?”

“oh, i’m just at my house. i was wondering if it would be okay for me to just load it into my trailer and take it to my buddy’s shop. would that interfere with my insurance?”

i click through his account and am Relieved to discover he’s in the clear. “No sir, it looks like you’re good to go. Can I help you with anything else?”

A pause. “Have you heard the good news?”

My Anxiety, which had been receding, suddenly spikes into the fucking stratosphere. I live in the rural south. The “good news” usually means “Jesus” and i was in no mood to be proselytized to for god knows how long.

i steel myself for the Religious Talk. “What news, sir?”

“McDonald’s is now serving breakfast all day!”

I’m not kidding.

One kid had a bag of goldfish crackers, and everyone somehow started to yell at each other about if the main fish is yellow or orange.

I became one of the spearheads for yellow, and my argument was that yellow was the base color and the orange is being used as shading, so it’s not actually orange. But the kid who was the spearhead for orange (let’s call him David) WOULD NOT listen to me. (he was always an asshole though, so it’s not too surprising)

This got so heated that the one guy who was in my grade (let’s call him Paul (half the kids had bible names anyway)) was looking at the back of the bag and found a phone number. I think it’s supposed to be there if there’s a problem with the food or something, but he thought he’d try to call to see what they’d say about our dilemma.

I don’t know exactly what the person told him at first, but Paul explained the situation to them and then they put him on hold for a couple minutes while we waited in suspense. I have no clue what they did to fact check this for us, but they pulled through, AND IT WAS YELLOW!!!!!!!!!!! EAT SHIT DAVID!!!!!! >:DDDD

Carolina Jessamine (Gelsemium sempervirens) 1926 by Mary Vaux Walcott (1860–1940).

Watercolour on paper.

Smithsonian American Art Museum.

I knew immediately which pattern I had picked for this, and since it’s a relatively quick quilt to put together, I figured I aught to get ‘er done.

Now. Should I save this for my mum who LOVES sailboats (whose birthday is in November), or see if anyone wants it and do something else for Mum?

Edit: my mum saw the panel laid out on the table when she came over and just stared at me with big wide eyes. It’s definitely going to her LMAO

(Also, if anyone ever has trouble ironing their long seams in a straight line, I highly recommend a 4 foot aluminium ruler from a hardware store. The thing is a beast and is always straight as a whistle.)

All done! I love the swirls I used in the quilting, looks like waves in the water and wind in the sky.

I picked a matching blue from Northcott’s Chroma line for the backing and I love it.

Mum loves it of course! I think it’s lovely enough to use in the warmer weather and then put on the wall as a massive wall hanging in the winter.