Actionable Ideas for Challenging Infold Over Valko's Release (Updated!)
A lot of LADS fans are really upset over Infold's decision to shelve Valko. This is my attempt at creating action items for fans wanting to do something but are unsure where to start.
Here are some methods for giving Infold feedback:
Sign this petition and this petition
Reply to their posts on X (Twitter)
Comment on their Instagram posts and unfollow them
Comment on their Facebook posts and unfollow them
Comment on their YouTube videos and unfollow them
Comment on their XHS/RedNote posts and unfollow them
Join their official Discord Server and voice your dissatisfaction
Leave a 1-star review on the Apple App Store or the Google Play Store
Email them directly • [email protected] (LADS CS) • [email protected] (Chinese LADS customer service) • [email protected] (Japanese LADS customer service) • [email protected] (Korean LADS customer service) • [email protected] (Infold customer service) • [email protected] (Infold customer service) • [email protected] (Papergames customer service) • [email protected] (Papergames branding) • [email protected] (Papergames investment)
Complete the survey in the Love and Deepspace app by selecting the box/pencil icon in the top right corner of the home screen
"Suggest" Valko's release in the Love and Deepspace app by going to Settings > More > Support, then select "Suggestion"
(If you want to be slightly passive-aggressive) On 9 July, go to Settings > More > Support, then select "Bug Report" and fill out the report stating that the promised Valko content is missing
Uninstall the LADS app after sending feedback, unless you want to continue using Support as another place to give repeated feedback
Remember: if we want Infold to listen to us, we MUST remain persistent, civil, and demonstrate our affection for the game. I highly doubt they will be intimidated by non-CN players, which means we are held to a different standard. What is effective for them will not be effective for us.
With that said, remember these do's and dont's:
Do vary your written feedback. Making each piece of feedback you give at least slightly different, particularly in emails, will ensure your thoughts are not filtered out.
Do repeatedly submit/post/send your feedback over the next few weeks. Email them today, in a few days, on 9 July, and in the weeks after. Post on their social media every day. Overwhelm them and show them this isn't going to go away over a few free Wishes.
Do prepare to CONTINUE submitting/posting/sending your feedback over the next few months. Infold needs to see that we won't let this issue go. Schedule emails to be sent to them over the next 3 months. Draft X posts today and copy and paste them to post in a few months time. Draft your long-form in-app feedback in preperation for the update and the upcoming banners. Create reminders to check and comment on their posts weekly. Don't let them get comfortable. Be a dog with a bone (lol).













