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Filing a consumer case online through the official  e-Jagriti portal involves registering, drafting your complaint, uploading supporting evidence, and paying the required fees. Step-by-Step e-Filing Process 1. Prerequisites & Documentation Before starting the online application, ensure you have gathered the following: • Evidence: Proof of purchase (invoices, receipts), warranty documents, and…

When your defence is struck off in a consumer court, it means the commission has removed your written statement (or right to present your case) for failing to follow procedural deadlines or court orders. To set aside this order and revive your defence, you must file a formal consumer appeal or a restoration application. [1, 2, 3, 4, 5]  Key Steps & Options for Relief • File an Appeal: If you are…

An interim relief application in a consumer court is a temporary petition filed to prevent further harm, financial loss, or destruction of evidence while the main consumer complaint is ongoing. It ensures the “status quo” is maintained and that the final judgment is not rendered meaningless. [1, 2, 3]  When It Is Used You can file this application in scenarios such as: • Restoring Services:…

Consumer Commission Directs Bank to Release PMAY Housing Subsidy to HomebuyersBank Held Responsible for Processing LapsesIn a significant consumer protection ruling, a bank was directed to pay a housing subsidy exceeding ₹2.35 lakh to a couple after lapses in processing their claim under the Pradhan Mantri Awas Yojana (PMAY).Facts of the CaseThe complainants had obtained a housing loan and were…

SBI Ordered to Pay Compensation for Wrongful Cheque Dishonour Despite Sufficient Funds. Consumer Commission Holds Bank Liable for Deficiency in Service. In a significant ruling protecting banking consumers, the District Consumer Disputes Redressal Commission directed State Bank of India (SBI) to compensate a senior citizen after his cheque was wrongly dishonoured despite sufficient funds being…

Consumer Commission Orders Free Repair or Replacement of Defective Smart TVWarranty Rights Reinforced in Consumer Protection Ruling. The District Consumer Disputes Redressal Commission, Mohali, has directed a television manufacturer to either repair a defective smart television free of cost or replace it with a new unit after finding deficiency in service during the warranty period. Facts of…

Punjab & Haryana High Court Favors Video Conference Testimony to Advance JusticeProcedural Rules Should Facilitate Justice, Not Obstruct It . In an important judgment promoting the use of technology in courts, the Punjab and Haryana High Court held that courts should not reject requests for recording evidence through video conferencing merely on technical grounds. BackgroundThe dispute arose…

Consumer Court Lawyer Chandigarh Panchkula Mohali Consumer Commission Directs Jeweller to Return 2.655 Kg Silver to Investor. Investor Succeeds After Jeweller Fails to Honour Investment Scheme. In a noteworthy consumer dispute, the District Consumer Disputes Redressal Commission directed a jewellery firm to return over 2.6 kilograms of silver deposited under an investment scheme and also…

Maternity leave in India is primarily governed by the Maternity Benefit Act, 1961, and the Code on Social Security, 2020. Eligible female employees are entitled to 26 weeks (about 6 months) of fully paid leave for their first two children, and 12 weeks for any subsequent children. [1, 2]  Key Provisions & Entitlements • Duration: Mothers expecting their first two children can take up to 26 weeks…

Consumer Commission Awards Compensation in Car Insurance Dispute Over Damaged Sunroof. Consumer forums continue to play an important role in resolving disputes between policyholders and insurance companies. In a recent matter reported from Mohali, a Consumer Disputes Redressal Commission directed an insurance company to pay compensation after rejecting an insurance claim relating to damage…

Section 319 of the old CrPC (Power to proceed against other persons appearing to be guilty of offence) corresponds to Section 358 of the Bharatiya Nagarik Suraksha Sanhita (BNSS). It empowers courts to summon or arrest additional accused not named in the original charge-sheet if new evidence emerges during a trial or inquiry. [1, 2, 3, 4]  Key Mechanics of BNSS Section 358 • The Trigger: During…

In a cross-examination, questions are designed to challenge a witness’s credibility, highlight inconsistencies, or extract favorable facts for your side. You should focus on leading questions (questions that suggest the answer and can be answered with a “yes” or “no”). [1, 2, 3, 4]  Criminal Lawyers Chandigarh Panchkula Mohali Cross-examination questions generally fall into the following…

Homebuyers Can Seek Compensation for Delay Even After Taking Possession: Supreme Court Clarifies Consumer RightsSupreme Court Strengthens Homebuyers’ Rights Against BuildersIn a landmark judgment protecting the interests of homebuyers, the Supreme Court has clarified that taking possession of a flat does not extinguish a buyer’s right to seek compensation for delay in handing over possession. The…

Consumer Commission Awards ₹1.24 Crore in Fire Insurance Dispute. Under-Assessment of Losses Leads to Consumer Victory. The State Consumer Disputes Redressal Commission upheld findings of deficiency in service against an insurance company and directed payment exceeding ₹1.23 crore in a major fire insurance dispute. BackgroundA manufacturing unit suffered a devastating fire causing substantial…

Consumer Commission Penalises Insurer for Wrongful Rejection of Health Insurance ClaimInsurance Company Directed to Reimburse Medical Expenses. The District Consumer Disputes Redressal Commission has held an insurance company liable for wrongfully rejecting a health insurance claim and directed reimbursement of medical expenses along with compensation. Facts of the CaseThe complainant had…

High Court Refuses Protection to Couple, Holds Future Marriage Plans Do Not Establish Live-In Relationship. Court Clarifies Scope of Live-In Relationship ProtectionIn a noteworthy judgment, the High Court declined police protection to a couple claiming to be in a live-in relationship and seeking protection from their families.The court observed that merely expressing an intention to marry in the…

An application to call for a status report (often called a progress report) from the police before a Magistrate is filed to request judicial monitoring of a pending criminal investigation. This ensures accountability and prevents undue delays in matters like First Information Report (FIR) investigations. [1, 2, 3, 4]  Below is a structured, standard format for this application, typically filed…