Microtalk Communications

In this era of our lives everything around the world is becoming fast paced, so why should our internet connections be of any exception? The real problem is solved by optical Fiber Internet connection. This means that the traditional internet connectivities are getting obsolete and they are reshaped in the form of High-Speed Internet connection.

In this article we shall talk about the Fiber optic cable fundamentals and how they work to serve you better.

HOW DO THEY WORK?

A large number of small fiber cables form into one to become an Optic Fiber, which is so thin that it is one-tenths the size of an actual human hair. They are still capable of sending huge amount of information with maximum efficiency.

WHAT IS IT MADE OF?

The fiber is made of two parts

1. Core: This is consisted of glass and it forms the inner part of the fiber, it is through the core from where all the information is passed on.

2. Cladding: This part is thicker in comparison to the core; it winds the core completely and it is also made of glass.

The information is passed through the glass parts by the help of a physical phenomenon called Total Internal Reflection, where if light strikes at a certain angle, then the total ray of light is reflected back. This causes no loss in information transfer as the light ray is repeatedly bounced back and forth by the glass core and the glass cladding around the core. This effect is integral to the passing of information, so as a measure to ensure there is no deviation from this process another glass layer is wrapped around the cladding so that no light escapes the optical fiber.

 TYPES OF CONNECTIONS:

There are mainly three types of fiber optic connections which are:

1. FTTH: Fiber to the Home, in this type of connection there is no inclusion of copper cables in reaching the connection to the customer’s home. These types of connections tend to be costly.

2. FTTB: This type of fiber internet is sent through copper lines and these are mostly installed in the apartment buildings, schools and colleges.

In the world of the internet where businesses are ever-evolving, ILL, is, a newcomer. Yet, there is something about it that drew the attention of both start-up and big-size business owners. Strong Internet connectivity is something that every business can thrive without, especially businesses with a lot of client interaction, as well as making transactions over a large area.

Today every enterprise is looking for high-speed internet service is often choosing Leased Line for internet access. But, ILL is not exactly just another internet connection.

Broadband VS. Leased Lines

Both ISP and leased line companies offer net accessibility for a fixed subscription charge. But broadbands are a matter of contention among the different users. In the case of an ILL, there is a dedicated connection between the ISP’s exchange and connection premises. ISP, though a bit expensive, can handle several networks at a time. Thus they are more cost-effective.

Best Time to Go For a Leased Line

Enterprises who need to stay connected to their distant offices generally trust ILL. Unlike broadband, an ILL connection is going to be overactive. It is not too expensive. The rate of the subscription generally depends on factors like the distance between sender and receiver, as well as the speed.

Advantages

An ILL is what every small and medium-sized business looking for today. The main advantage is that the other businesses are not going to share the connection. Thus, the bandwidth fixed by the ISP and is not going to fluctuate even during peak office hours.

Disadvantages

Although beneficial, ILL tends to offer limited flexibility. Also, they have a fixed capacity.

Would Lease Line Work for Your Business?

Choosing an online service provider is one among the foremost confusing buying decisions that tons of individuals need to make. Making this decision has gotten harder in recent times with the rise in commission providers and internet usage.

The Internet has become a fundamental a part of our lives. Almost all folks need the web to urge through our day-to-day jobs. This makes it even more important that you simply choose the simplest Internet Service Provider in your area for your home or your office. In this article, we'll outline the main factors that you simply should consider while buying a broadband for your home.

1. Understand your Internet Usage

The very initiative to purchasing a broadband for your house is understanding your internet usage. List down the activities that you simply use internet services for and therefore the amount of knowledge they consume. The below table should help in giving a quick idea of internet speed, data and your usage.

2. List out the top providers and their plans

Speak to your neighbors to seek out out the foremost used internet service provider in your area. Chances are that the foremost used internet service provider has the simplest customer service in your area. Create an inventory of 4-5 internet service providers in your locality and list down their plans and tariff basis your internet usage.

3. Compare the offers

After making an inventory of the highest 4-5 internet service providers in your locality, lookout for offers that every of those providers are offering. Most ISPs have offered on their full-time plans. These offers will assist you save tons of cost within the end of the day.

4. Run a speed test

After purchasing your internet plan, do run an online speed test to see the speed test results that your ISP is delivering. You can check your internet speed test. Know more about speed test results here.

If you're trying to find an online service provider in your area, you'll view our plans here. Microtalk Fiber net is that the fastest wired broadband in Kolkata, Siliguri and other cities

If you own a small business or work from home, you know how important it is to have a constant and dependable internet connection. If internet connection is critical to your organization, business packages are also more economical and can give additional protection.

Although bigger firms choose Internet Leased Lines, smaller businesses may be able to save money by opting for broadband. While internet is a wonderful option, it's worth noting that corporate broadband connections/plans, which are designed particularly for businesses, offer several advantages over home broadband connections.

Fiber Internet for business is the future-proof upgrade that companies should consider. Despite the fact that fiber is still relatively new, the advantages must outweigh the costs or dangers. Businesses using commercial fiber internet, on the other hand, appear to have seen a considerable increase in income.

6 main advantages of Business Broadband are:-

1.       Fast Internet Speeds- During peak hours, most business broadband plans provide preference to business customers on the network. By prioritizing business traffic, you get quicker service and a better experience during high use hours.

2.       Data and Bandwidth Capabilities- Business broadband subscribers have larger upload and download limits, as well as faster upload speeds, than residential broadband subscribers. This allows you to efficiently transmit data and communicate without disrupting your company activities.

3.       Scalability- Broadband plans for business broadband connections may be rapidly increased or reduced based on your needs. They provide larger bandwidth rates and quicker broadband connections, allowing you to increase your internet connection as needed.

4.       Extensive support- Service level agreements for business broadbands ensure uptime and provide priority engineer help. These connections are more stable, and you'll get faster response and resolution times.

5.       Static IP Addresses- These are required for companies who want to run their own servers. Many corporate broadband providers also include CCTV, website hosting, and remote internet access.

6.       Lower Contention Ratio- The amount of internet users sharing a server with you is referred to as the contention ratio. The lower the ratio, the better the experience. For improved performance, business broadband connections generally have fewer subscribers.

The increased capacity and speed provided by a fiber connection opens up a world of possibilities for your company's growth. Fiber Optics might be the missing piece in your equation of success, from IoT-driven ecosystems to a flexible workflow structure. Microtalk is the top supplier of commercial fiber broadband service in town.

The Internet is major part of our lives now. Its usage is not limited into working, studying or entertainment. Now It is a market place as well as and even we pay our bills at the comfort of our homes. 

The internet is playing a very important role in our daily lives and no one wants to deal with any kind of glitches. Even with best broadband, you still find that you can’t catch a signal in certain corners of your home. 

Let us get our facts right, the strength of your Wi-Fi signal is hugely dependent on the router placement. So, choosing the right spot to place your router can be as equally important as choosing which router to buy. Some minor adjustments in the router placement, can help you get rid of your Wi-Fi woes:

1.     Centralize Router Location: To increase coverage area, try to place your router in the middle of your home and enjoy even distribution of signal strength across all rooms.

 2. Out of Sight, Out of Range: The router should always be placed in a spot where you can see it,. People are forced to install their routers in the room where wireline connection comes into their house irrespective of where they actually need it. If it is possible, place your router as close to the users. Placing the router in plain sight can boost its signal by 2x.

 3.     Concrete Walls, Floors & Metal Objects are Enemies: All these three are known to interfere with wireless signals, the closer your router is to any of these, slower your Wi-Fi signal strength will be. Thick walls are one of the reasons why you get weak signal inside rooms. While it is unavoidable to get rid of all three, you need to select a spot with least interference. You can choose a spot by reducing the number of walls the signal has to cross, avoid placing it near any metal objects especially a microwave or TV or cordless phone base station or even a metal door.

 4. The Higher The Better:Wi-Fi signals go down as well as up, so if you put it on the floor, a proportion of the signal will traverse down. So avoid putting it on the floor. It is better to put the router higher.

5. Antenna Position is Critical: For a better horizontal reach, position your router's antenna slightly upwards or sideways for vertical reach. One common thing to remember is to not put the antenna in the direction of a wall or other obstacle and do not position the antenna at 90 degrees. The recommended angle is between 45 to 60 degrees

 6. Understanding the Technology: Wi-Fi router delivers wireless internet to devices using radio waves and manages the network traffic. This is just like tuning in to your favourite FM radio station, where you cannot connect if the radio signal is weak because you are out of range.

internet speed test

broadband connection near me

broadband providers in siliguri

high speed broadband in Malda

microtalk broadband connection

BFSI stands for Banking, financial services and insurance. This includes universal banks that provide range of services and is an important sector for any government.

BFSI companies deal with large number of operations which include sending bulk amounts of files, conducting video calls and use lots of cloud-based applications.

When a BFSI company subscribes to an internet service they expect the ISP to provide them with fast, secure and reliable connectivity. As the Covid-19 pandemic has made all of us see the side of remote working, so this type of digital transformation’s requirement for a reliable source of connection will keep on increasing. Broadband connection with its latency prone and packet loss tendencies clubbed with a bottleneck in the upload speeds doesn’t make the actual cut. So, the requirement for a secure, stable, dedicated and fast internet leased line is now more than ever.

There’s an industry giant servicing the BFSI sector for years now along with enabling the employees of the BFSI client with remote access to the company’s ILL.

Now let’s look at how Internet Leased Line helps prioritizing the BFSI clients in their success path:

1. Easy connectivity & end point access:

With the ILL connectivity now being smart, just subscribing to that particular service will help the users of the service get access to the internet instantly with the individual user ID and password.

This helps the clients with saving the cost of additional hardware instalment and helps reach the remote locations with ease. This helps the businesses to continue with faster pace and increased efficiency.

 2. Priority access & Stable Bandwidth:

With the BFSI getting dedicated access to the internet connectivity which never gets shared among the users in the neighborhood they get access to internet with never changing speeds which helps them to share data efficiently.

The companies which rely heavily on online operations and use the applications which include large chunks of data to be processed are most benefitted with this kind of connection which ranges within speeds of 15MBPS to 1GBPS.

 3. Protection from Cybercrimes:

The BFSI companies handle with very sensitive information of its customers on a day-to-day basis so an internet connectivity with utmost care to safety and security of their data from leaks and hacks from cyber terrorists. The ILL connection is optimized with proper firewall settings as it is a dedicated connection provided to them. They are also added with credible VPN to function without any fear of data theft.

 4. Scalability:

The service being provided upgraded from time to time so that the demand for the connection is met and the latest industry requirements are satisfied, through upgradation of plans the BFSI companies can avail even better service. The employees of the ILL provider are always dedicated to work for the benefit of its clients.

 5. SLA implementation and Fastest up-time:

Through the service level agreement, it is guaranteed that the uptime will be available 99% of the time and even though there occurs to be certain issues regarding the connectivity, proper measures are taken to resolve the issue at the earliest on a priority basis as the connection being serviced is dedicated to a single BFSI company at a given time.

 The IT administrators are also provided a web-based portal which they can keep handy to monitor the network activity round the clock which they can look into and analyse so that they can check up with the fact that the promised level of performance is served to them.

Given the internet's growing importance as a communication tool, the United Nations recently advocated that internet access be included as a human right. Internet nowadays is a very component of everyone’s lives. Every business requires internet whether a business is small or big. As a result of this dependency, many small companies are looking into their internet connectivity alternatives. In most cases, we feel that a leased line is the best alternative.

 What is Internet Leased Line (ILL)?

A fiber leased line is another name for a leased line. It's a specialized fiber-optic service that connects to the premises directly. A dedicated fiber optic connection can link a leased line directly to the public internet. It has a dedicated bandwidth for high speed and ensures smooth business communications. It provides data to enterprises who are data hungry, and includes upload and download speed guarantees.

 Difficulties SMEs face are:-

·       Employee productivity is critical to any successful organization, therefore employees must be able to function at their best – and they must be able to rely on a reliable internet connection to do so. If connectivity decreases, the speed of work will certainly reduce as well. The amount of time missed due to a bad internet connection has a significant influence on a SMEs development and performance.

·       Maintaining contact with employees and keeping them informed about company and product information is critical to the successful operation of a small business. Internal communications rely on a variety of tools, including the intranet, email, e-newsletters, and webinars, to mention a few, and a poor internet connection may be disastrous. The contention ratio, which slows down connections when a large number of people try to use one internet line at the same time, is a typical source of the problem in this area.

·       In the digital age, being able to immediately communicate directly with customers is anticipated, and SMEs fail to fulfill this standard are missing out on a significant market.

·       Buffering is a latency issue that happens when data processing is delayed due to an internet connection. Latency not only causes issue of download and upload speed, it can also have adverse impact on employees morale.

 Advantages of ILL to a SME:-

1.       Dedicated Business Internet Access-

The most significant advantage of ILL is that it provides a dedicated business internet access. This implies that the internet connection you're paying for will be devoted just to your business. Other residents or businesses in the area would not be able to use your connection. The leased lines also have fixed bandwidth which implies that during peak hours, internet will run smoothly. It will provide high speed connectivity for smooth flow of business activities.

2.       Reliability-

Businesses may use an internet leased line to stay connected with the most dependable sort of internet connection available. Furthermore, internet leased lines have far better Service Level Agreements (SLAs) than typical broadband connections.

3.       Enhanced security-

Businesses are transacting online more than ever before. Payments made by cheques and other forms are quickly reducing. With the government of India's support for Digital India and the emergence of numerous programs that encourage online transactions and related services, even small companies should choose the finest internet plans that provide high-quality leased line services. Focus should be on security features as well.

4.       Effective Communication-

Uninterrupted or easy communication with clients and employees is a must for any business. You'll need a boost with a solid broadband deal that offers fantastic internet speed for smooth exchange of ideas and requirements, meetings over conference calls, video conferences, or sending and receiving emails. Leased lines will provide all.

5.       Cost effective and premium support-

With a strong internet Leased line connection, you will not get disturbed by the external variables (climate, slow internet), less cash is invested on the internet and there will be more development of the business. Our Internet Leased Line service is designed for businesses and is supported by an end-to-end Service Level Agreement. Support is provided 24/7.

As we’re living through an on going pandemic of Covid-19, the ones who are fortunate enough and working from home have understood one thing, that is a WIFI router has added its name to the list of essential items of food, shelter and clothes.

It helps to connect our smartphones, tablets, laptops and even the gaming consoles to the internet and connect with each other in a seamless manner. We enjoy the benefits of our high-speed wireless internet without heeding to the need of the hour which is security.  Security and privacy have been the new age bread and butter which is associated with internet, the WIFI router has also been enabled with features which prevents itself from malicious attacks. Let’s look into the matter in a better way below.

WIFI (Wireless fidelity) is the term used for IEEE 802.11, IEEE being an international organization and 802 is the committee for LAN/MAN. The wired internet connection is availed through optical fiber and copper wires (CAT) but the internet availed through wifi is through radio waves and is the most advanced form of internet present in the market.

This also brings security issues with it, there is always an issue of giving up information pertaining to transactional history, private information which can be used by hackers for their malicious intent. This requires the router to have enhanced security features to fight these attacks off!

Here are 5 ways in which you can benefit yourself from an attack on your router:

1. Using latest Encryption:

Not using any type of internet connections which use Wired Equivalent Privacy (WEP) form of security.

WEP is an obsolete form of internet security measure, the very least which should be used by the users and provided by the ISPs are WPA 2 and WPA 3

WPA stands for WIFI Protected Access, WPA 3 is a nascent form of connection which is not adopted widely in the industry.

 2. Updating Firmware:

Firmware is an operating system for the WIFI router which provides the interface of the router as well as enabling configuration of protocol and security settings. The firmware updates are rolled out on a regular basis by the manufacturer. Updating the firmware helps the router to be in totally updated format thus fencing off the attacks which can penetrate the routers which use the previous version of a firmware.

 3. Using Strong passwords:

Avoid using common passwords like ‘12345’ and enabling even the most layman of people to get access of your router. Mixing numerical, symbol and letters as a password is the most common way to protect your WIFI from being accessed by unwanted people. There are types like “Brute Force Attack” which helps the attackers to decrypt and get access, to avoid these types of attacks there are software like Hydra.

 4. Changing of the hardware:

Any router which stops the firmware update is prone to attacks, so to prevent such attacks from happening changing the router once every 4-5 years is highly recommended. With the change in hardware the chances of getting better features like 5GHz internet is also available.

 5. Securing physically:

Keeping the WIFI router in such a place that there is no way any unwanted person can physically access and use the WPS button to connect oneself to the network.

These are the 5 ways in which you can protect yourself from any kind of attacks on your WIFI router.

For running a business, you need to have a constant access to superior internet with constant speed and perfect connectivity. It should also be robust and secure. This can be ensured by using, ILL – Internet Leased Line into business operations to get seamless internet connectivity which is very secure and cost-efficient.

Can ILL can empower a businesses with complete manageability?

 Businesses needs seamless , uninterrupted and hustle free communications and secure online transactions to run a it successfully as well as stay ahead of the pack. If there is a delay in sending and receiving data, there can be huge negative impact on productivity and throughput that can make a business suffer. Thus for manage such multidimensional processes in any complex IT network, where there are a lot of technologies  involved, high-speed internet connectivity is a must. This is where an ILL connection helps.

An Internet Leased Line is an industry-grade service that offers dedicated fiber optic connection directly from the ISP with constant internet bandwidth along with industry-backed SLAs – Service Level Agreements. It has the capability to charter different business requirements and offering  a range of internet speeds starting from 10 MBPS to as high as   1 GBPS. It allows each and every employee, within an organization towards easy upload or download of important files and documents without getting into struggle with poor internet connectivity. It enables cloud applications to run securely and provides seamless connectivity to remote workplaces that do not have  adequate network access This keeps the productivity levels high. With a dedicated ILL service every businesses be can ensured with best last-mile connectivity in all their offices. Business owners can easily get subscription to plans, with the desired speed to get access to uninterrupted and stable internet access and empower businesses with high-reliability, flexibility, and scalability.

Why Choose ILL?

Constant Speeds with Dedicated Bandwidth: An ILL connection provides fixed bandwidth and symmetric speeds to the businesses. It means that if you are using a 100 mbps ILL connection, you always will be receiving a complete 100 mbps speed connectivity. There is no scope of fluctuation  and you can enjoy a dedicated and constant bandwidth all the way from your ISP’s core network. But with broadband, even if you have a 100mbps connection, the speed will always depend on how many people are using broadband at the same time leading to much lower speeds at times. Also, it provides access to the same upload and download speeds so that businesses can smoothly and conveniently manage their work. Broadband connections offer asymmetric bandwidth i.e. – faster for downloads than for uploads which might lead to bottleneck.

 Reliability with SLAs: An ILL connection generally comes with industry-backed SLAs (Commitment form Server Level) for the business owners to be assured of reliability and certainty at service levels. Businesses can rely on ILL’s that certain faults and glitches will be fixed by the service providers as fast as possible. With a normal broadband connection, the time of fixing the issues is much longer as compared to the ILL . Where it might as well take 2-5 days to fix a broadband issue, with an ILL connection  the issue has to be fixed within a few hours.

 Cost Savings on Network Maintenance: If a business plans on expanding their operations it is very important to have an ILL connection. It is the best option because it provides scalability, it takes care of the performance parameters like low latency, low jitter, and more uptime and it provides best performance and monitoring abilities along with reliable connectivity to cut down the unnecessary expenditure of the businesses. Moreover if businesses feel the need to upgrade their speed and bandwidth, they are just required to upgrade their plan.

 Security: ILL is much more secure and reliable than a broadband connection. A broadband connection is generally shared by several users which somewhat compromises the security factor, whereas in an internet leased line sharing among multiple customers is not likely. Thus, an internet leased line is more secure than that of a broadband connection.

The internet is a larger network that allows computer networks controlled by enterprises, governments, colleges, and other organizations all over the world to communicate with one another. As a result, there are a tangle of cables, computers, data centers, routers, servers, satellites, and Wi-Fi towers that allow digital data to go across the world.

Before answering about, Do you own internet? Let us remind ourselves that, How big is the internet?

Internet is Enormous!  The size, scope, and volume of information available on the Internet is always expanding. As a result, any data on this subject that is currently available will most certainly expire tomorrow. In terms of size, the Internet is enormous. It contains a tremendous amount of information in many formats that is constantly developing (images, video, audio etc.).Every day, millions of users contribute to the Internet's size.

·        User participation (comments, social media posts, etc.) is ongoing.

·        Images and video uploads (YouTube, Instagram, Facebook. etc.

·        fresh content release (blogs, news websites)

·        On the Internet, people engage in a variety of activities 24/7.

In 2019, the number of internet users worldwide was 3.97 billion, up from 3.74 billion in 2018.

Usage of internet is also huge. In 2019 and 2020, internet users worldwide spent an average of 145 minutes per day on social media, up from 142 minutes the previous year.

It's also growing. The number of active websites is increasing by every second. The figures are over a billion which keep on changing.

A massive network of fiber-optic lines, telephone poles, underwater cables, satellites and everything else that makes up the internet's "physical side" facilitates all of this. So, whoever controls the internet, they own something massive.

To look for owners, we must find that who invented internet?

It's hard to attribute the development of the internet to a single person, as one might anticipate for a technology as vast and ever-changing as the internet. Hundreds of pioneering scientists, programmers, and engineers worked on the internet, each developing new features and technologies that eventually blended to build the modern-day "information superhighway." In the early 1900s, Nikola Tesla considered a "world wireless system," while in the 1930s and 1940s, visionary thinkers such as Paul Otlet and Vannevar Bush envisioned automated, searchable book and media storage systems.

The concept of "packet switching," a mechanism for successfully conveying electronic data devised by computer scientists, would subsequently become one of the primary building blocks of the internet. With the construction of ARPANET (Advanced Research Projects Agency Network) in the late 1960s, the first working prototype of the Internet was born. ARPANET, which was originally supported by the United States Department of Defense, employed packet switching to allow several computers to interact over a single network.

The narrative, however, does not conclude with the development of package switching. Tim Berners-Lee dreamed of a project based on the notion of hypertext (interconnected texts linked by hyperlinks) to simplify information exchange and updating among CERN researchers in the early 1980s.

Berners-Lee spotted a chance to merge hypertext with the internet in 1989. The World Wide Web was born, a "information space" where documents and other web resources are recognized by Uniform Resource Locators (URLs) and interconnected by hyperlinks.

The internet was popularized due to the web, and it was a critical step in the development of the massive treasure of information that most of us now have access to on a regular basis.

 So, do you own internet?

The answer is no one and everyone- its sounds paradoxical.

The internet is not controlled by any single person or organization. No one person, company or government can claim ownership of the entire internet, just as no one person, company, or government can claim ownership of the whole telephone network. Certain bits of it, however, are owned by a number of people, businesses, and governments.

It's difficult to claim ownership of a concept. Only work that is fixed in tangible form is protected by copyright (such as written documents, and so on). Furthermore, while patents protect particular ideas rather than mere expressions of those ideas, they are not appropriate for broad concepts.

Someone owns each and every telephone pole, cable, satellite, router, datacenter, and so on. However, they are virtually useless when they aren't connected; it is only when they are that the internet is formed. The internet is more of a notion than a tangible entity in this sense. Despite the fact that people own the infrastructure that supports it, it is always changing.

It needs no rocket science knowledge to understand  that seamless internet connectivity is the most important criteria for business success. Having a high-performance internet connection helps in setting up highly productive and enhanced collaboration, efficient operation, and increase business productivity. While searching for fast and hustle free internet solution, businesses usually come across two most common networking solutions. They being  ILL – Internet Leased Line and Broadband Connection. In a multidimensional office where business owners have to  deal with converged applications, there is a need for an ILL connection over the traditional broadband connection. With ILL one gets a one-stop solution for most common problems like downtime, pooling of resources, sharing bandwidth, and low speed.

Both internet leased line and broadband fulfil the internet needs and expectations of the businesses at a fixed subscription cost. The most common difference between both is that a leased line is a dedicated line connection between business Office to local exchange, on the other hand, a broadband connection is a shared and not a dedicated connection.

Let’s see  some advantages of IIL in a details and  spot the difference between ILL and a broadband connection:

Constant Speeds & Dedicated Bandwidth: An ILL connection provides fixed bandwidth and symmetric speeds to the businesses. It means that if you are using a 100 mpbs ILL connection, you always will be receiving a complete 100 mpbs speed connectivity. There is no scope of fluctuation and you can enjoy a dedicated and constant bandwidth all the way from your ISP’s core network. But with broadband, even if you have a 100mpbs connection, the speed will always depend on how many people are using broadband at the same time leading to much lower speeds at times. Also, it provides access to same upload and download speeds so that a businesses can smoothly and conveniently manage their work. Broadband connections offer asymmetric bandwidth i.e. – faster for downloads than for uploads which might lead to bottleneck.

 ·       Server Level Agreement : An ILL connection generally comes with industry-backed SLAs (Commitment form Server Level) for the business owners to be assured of reliability and certainty at service levels. Businesses can rely on ILL’s that certain faults and glitches will be fixed by the service providers as fast as possible. With a normal broadband connection, the time of fixing the issues is much longer as compared to the ILL . Where it might as well take 2-5 days to fix a broadband issue, with an ILL connection  the issues has to be fixed within a few hours.

·       Cost Saving: If a business plans on expanding their operations it is very important to have an ILL connection. It is the best option because it provides scalability, it takes care of the performance parameters like low latency, low jitter, and more uptime and it provides best performance and monitoring abilities along with reliable connectivity to cut down the unnecessary expenditure of the businesses. Moreover if businesses feel the need to upgrade their speed and bandwidth, they just required to upgrade their plan.

·       Security & Reliability : ILL is much more secure and reliable than a broadband connection. A broadband connection is generally shared by several users which somewhat compromises the security factor, whereas in an internet leased line sharing among multiple customers is not likely. Thus, an internet leased line is more secure than that of a broadband connection.

 An internet leased line assures businesses of  a much better, faster and secure internet service. But price while availing an ILL service can be one of your concerns , but when you consider the advantages i.e. seamless connection, faster speed and contention, and SLAs and security you will understand what you are paying for is much more cost effective.

The ILL connection by Microtalk Broadband in Kolkata not  only assure high-speed internet connectivity but also delivers industry standard  connectivity and provide access to a widespread network to reach your office across the country. In addition to this, the end-to-end SLAs take care of problems related to latency, uptime, and packet loss.

Modern day’s need can be fulfilled via modern technology. If we think about the internet usually, we have two major option-

1. Mobile network (Wireless)

2. Broadband (Wired)

We have seen that with time wireless network improved a lot in terms of speed and latency. Like- 2g,3g, 4g so on.

In that way, the wired network has improved with time. We usually, use copper wire in the early days, now we moved towards Optical Fiber.

Technological & Maintenance cost for a wireless network is costlier than a wired network.

With the wireless network, we find a speed cap after a limited use but that is not the case with the broadband network. You can experience a truly unlimited fast-internet connection.

Copper wired was made for telephonic purpose in the eighteenth’s era. Till post nineteenth, we used the same copper line as a medium for data transfer.

Now we need a convenient way to transfer data at a higher speed.

Speed- 1 Gb/s (Cat6) on a copper wire. 10 Gb/s on an Optical Fiber Cable.

Latency/Ping- Nowadays online gaming has increased huge popularity. To feel a smooth experience, we need a zero-latency connection. Optical Fiver reduces latency by a great margin than a copper wire.

Bandwidth- Nowadays we consume lots of data to watch content like 4k video, for video calling, voice calling (VoWIFI), VoIP etc. services. We can use lots of devices together. Doing lots of work together need a lot of bandwidth which can be possible only with Optical Fiber. It gives a shameless experience.

Cloud operation- Today’s era is using cloud computing from their personal computer or device. It needs a strong stable high-speed internet connection. Nowadays data size of a file has increased to a huge extend. We usually deal with a large file. We kept our file on the server, to upload or download the file required a great speedy network.

Reach & Length- Earlier days wired network was not widely spread, but nowadays we a fast internet connection in every nook and corner. A Coper wired maximum cable length is 100 meters, but an Optical Fiber’s length is 2000 meter.

Lifecycle- Optical Fiber cable is much more durable than a copper wire. Copper wire last 5 years but an Optical Fiber cable last 30-50 Years.

Security- Security is a big concern for a copper wire because it carries an analogue signal, but an Optical Fiber carries a digital signal with data encryption. Chances of security beach are much lesser.

Energy-efficient- Optical Fiber cable is more energy-efficient than a copper wire.

Cost vs benefits- Production Cost is a big concern for an Optical Fiber cable but nowadays we are producing it on a mass scale. It reduced the cost. As well as if we focus on the benefits of an Optical Fiber cable, it is much higher.

We are moving towards a smart city, smart home, IOT device, online learning etc. Smart things need a smart network, need an Optical Fiver to support those workloads.

Todays need for a high-speed internet connection can be full filled by Microtalk at a low cost.

The company also provides separate ILL network solution. Ensure equal speed (Uploading & Downloading) to the user.

This company’s mission is to give an experience to their customer a true high-speed stable network.

Broadband may be a wide transmission capacity information transmission, but when it comes to the Web, Broadband is regularly named as high-speed web. It is considered to be much quicker than the dial-up gets to over conventional simple and indeed ISDN administrations. The diverse mediums of a broadband association can be coaxial cable, optical fiber, radio, or a twisted pair.

Broadband is one of the speediest web associations accessible for your domestic or office. Broadband benefit suppliers nowadays offer an assortment of administrations to their endorsers with a fair high-speed web. They offer gushing media records, Voice-over-Internet conventions, real-time gaming, information sharing, etc. Broadband offers from Web benefit suppliers permit clients to exchange expansive records and information that cannot be conceivable with a dial-up benefit.

How does Broadband work?

Broadband may be a sort of web association that's always on as the broadband web gets to innovation is continuously associated and does not square phone lines. Another advantage is that home broadband users can interface to the web right away and don't ought to reconnect to the arrangement again. The Broadband association works agreeing to distinctive sorts of associations. These associations are computerized endorser line (DSL), Cable, Fiber Optic and disciple.

DSL - The DSL or the computerized endorser line is a web association that will cause no intrusion to your phone line. In any case, the speed of the web through the DSL will depend on the separation of your domestic or office from the exchanging point. The more they separate, the lesser the speed. In this way, cable associations are continuously considered time recently the DSL.

Cable - This sort of broadband association is given by the nearby cable TV supplier. The greatest disadvantage of this kind of association is that it depends on the number of clients profiting the benefit at the same time. Clients of the same zone share the transfer speed of the association diminishing the web speed. Amid top hours when individuals return domestic within the evening, numerous of them will access the web. Typically, when the broadband association speed will take a plunge.

Fiber Optics - Fiber-optic broadband association is the most up to date and the speediest web association till date. This is more sensible when compared to the DSL and cable about the internet speed. However, it could be a creating broadband association with exceptionally few ranges of benefit. It'll take a few times for the fiber-optic associations to be laid down at all the areas.

Satellite - The satellite is said to be the slowest broadband web association. It is way better than the dial-ups and is helpful for individuals living in provincial zones. The establishment charges of a partisan association can be exceptionally tall but the membership charges are the same as the DSL and cable.

More businesses than ever nowadays are cashing on the control of the Web. With a small venture, virtual businesses can pick up an edge over the businesses that have a physical presence. From now on, on the off chance that you're a yearning business person and have budget constraints, beginning online commerce is the finest thing that you simply can do. Following, purchase a toll-free number and get a customary deluge of clients. Pondering how? Given here are the 5 reasons to contribute in toll-free numbers.

1. Reducing Virtual barriers. Let Intuitively Voice Response Make Your Brand!

Since you're virtual and individuals cannot see your amazing framework, stock, labor, or anything. Let IVR be your character! When individuals call you, a proficient interactive voice tends to form a positive brand picture. So, indeed in the event that you're a beginner and cannot rampage spend in framework, let the individuals calling you have got the impression of yours being huge and having a few offices.

2. Staying connected 24/7 is not a problem.

Monitor each and every sales and support call

With the assistance of a few highlights that are made accessible with the toll free numbers, you'll track all deals and back calls. So, stress not indeed in the event that no one is show physically to go to the call, the database of missed calls can be seen on the CRM board and subsequently all the calls can be followed.

3. You're Unknown to the customers and Individuals Don't Reach You, will not affect you anymore.

Charge zero to your customers for calling you

When your commerce goes toll-free, more individuals reach you from distant and wide since they know that they don't get to pay anything for it. This will boost deals and makes a difference you get it your clients way better.

4. Removing the Troublesome Time Following Sales and Transactions.

Integrated CRM Panel

With the assistance of the CRM board that's made available with the toll free number, you'll be able track the deals and all the exchanges merely make in a month. Not as it were this, you'll keep track of all the crucial insights and analytics at the conclusion of month.

5. Reduce the competition.

Get it and Analyze Your Client Needs Way better and Remain Ahead

With everybody joining the shred of online commerce, you tend to confront a intense competition. Making your commerce toll free makes a difference you to be a trailblazer since you'll be able get it and analyze your clients’ needs superior, can track all the leads and can make a gigantic database of clients.

Online businesses are developing quickly and within the close future these businesses are planning to witness a tremendous boom. So, once you're shrewd sufficient to open a web commerce, ended up more astute by going toll free.

 Advantages of a toll-free number

1. Brand Building — Toll-free number boosts your organization’s brand identity. An organization or business having a toll-free number instantly puts the organization’s in the image of a serious business.

2. Business Connectivity — Toll-free numbers help your business to stay always connected with your customers. An 1800 number is always easy to remember for a customer of a business organization. Your customer will be able to connect with your organization, no matter where your business is located.

3. Enhanced Customer Satisfaction — Toll-free number in India is loaded with features like IVR solution, Call Tracking, Call Transfer, On Hold Music, Call Conference, Call Forwarding, and many more. Average customer’s waiting time will be reduced with these automated features and customers will experience a more professional experience from your customer service.

4. Best Marketing tool — Toll-free technology has features like Live panel, Call report, Call Tracking, Time-Dependent routing, and many more. Those tools of toll-free numbers help a business organization to monitor its customer calls, generate insight reports of customer calls. That information helps the organization to understand customer needs.

Competition is the one thing which can be seen in each kind of service industry. It is the obvious thing which every industry has to face. In Banking sector also competition plays a crucial role as well. Customer now a days are very updated about the service offered by different banks. Now a days So creating a new and effective product to lure new customer or retain the existing ones is not enough. It is proven that creating new customer is much more difficult rather than retaining an old customer. So retaining a customer is way more easy. Now the question arises,

 How can a banking organization can retain its existing customer?

We can always find a group of people who has endless of query regarding product or services. They are the people with endless conversations. But there are also a group of people who understand the product or service and an organization’s working procedure better. In banking sector faces both kinds people regarding dealing with customer problem redressal management.

To hold their existing clients extraordinarily the advocate clients, it is critical to toss a convenient study so their concern can be caught on profoundly and they can be given with precise, error-free, and helpful arrangement. The 1800 or toll free number administrations could be a best way to screen the client understanding.

Now let’s discuss the top benefits offered by tollfree number to the banking sector.

 Getting the knowledge of the customer insight

India Tollfree number is a free service which motivates a customer to make a call. Through intelligent monitoring facility all queries and complains are collected and categories in the database. The repetitive queries can be analyzed for better customer service designing. Thus, it is a telephonic system which helps extracting the essential information from human brain.

 Updating customers with authentic information

Best pocket friendly plan of a banking organization is not the only requirement from the customer point of side. Today customers want to know about the services or products which can be the best beneficial for them irrespective of pricing value. So, a customer can be easily enquiring about the informative product or service by calling bank’s tollfree number.

  Fine tuning Customer Problem Redressal Management

Finding and understanding customers problems and challenges are very crucial for a bank. Providing the best satisfactory solution to the customer for their problem is what defines a bank’s customer service capability. Generally, users are likely to connect through phone calls for their query. A toll-free number helps a caller to call to the bank easily. Intelligent cloud based Indian tollfree number can easily draw a statistic for most satisfied solution.

 Risk management

You may invite degradation in relationship along with your clients in case their troubles are not settled superbly. With the assistance of recorded complications, the bank can do prescient examination for all the dangers that can emerge in close future. This data is exceptionally valuable to spare the company from getting into a monetary emergency or any kind of misfortune.

 Achieving customer satisfaction

A devoted phone framework empowers bank to pick up more responsive clients. Customers will be satisfied when they feel heard and their queries and problem will be addressed like the banks own query.

 General benefits of toll-free number

1. Brand Building — Toll-free number boosts your organization’s brand identity. An organization or business having a toll-free number instantly puts the organization’s in the image of a serious business.

2. Business Connectivity — Toll-free numbers help your business to stay always connected with your customers. An 1800 number is always easy to remember for a customer of a business organization. Your customer will be able to connect with your organization, no matter where your business is located.

3. Enhanced Customer Satisfaction — Toll-free number is loaded with features like IVR solution, Call Tracking, Call Transfer, On Hold Music, Call Conference, Call Forwarding, and many more. Average customer’s waiting time will be reduced with these automated features and customers will experience a more professional experience from your customer service.

4. Best Marketing tool — Toll-free technology has features like Live panel, Call report, Call Tracking, Time-Dependent routing, and many more. Those tools of toll-free numbers help a business organization to monitor its customer calls, generate insight reports of customer calls. That information helps the organization to understand customer needs.

Today a good healthy internet connection is the back bone for any organization. Now the main issue is what kind of connection they require? Broadband or Internet Leased Line? In the industry there is a constant debate about the feasibility of Internet Leased Line. Below advantages will help an organization to choose internet leased line.

Enjoy a Dedicated Internet Network for your business

To understand this, we need to understand how leased line works. A leased line connection is an internet connection where a dedicated line is established from supplier location to user location. A dedicated speed is provided through the line. Unlike broadband there is no sharing point in between the supplier and user. So, you will always get steady and symmetric internet speed at any time of the day. This implies that there's attending to be no web inconvenience indeed amid crest hours. Your web association would run easily indeed amid the busiest working hours.

The Advantage of SLA or Service Level Agreement

Typically, one of the major focal points of having a committed web association in your office. The understandings like these ensure the least level of service to anticipate from your benefit supplier. That's not all, in case of any blame on their portion, the benefit suppliers are moreover obliged to compensate up to a certain level. They will layout the conditions some time recently completing the SLA. Subsequently, you'll expect complete straightforwardness with this contract. However, now that you just know what sort of compensation to get from your company, it is additionally on your portion to let them know of any glitches, as expeditiously as conceivable. Within the case of the other web benefit suppliers, they will offer exceptionally restricted stipend, in case they offer anything of the kind.

Get same Download and Upload Speed

This can be a clear advantage that barely needs any clarification. However, it is basic to get it why they come convenient for your trade. A number of business proprietors whereas choosing broadband plans in India provide a parcel of accentuation on the speed of the web. But numerous of them rarely consider the significance of having a relentless transfer speed. For case, you might have a 5 Mbps association. But that's reaching be your download speed only. Your transfer speed is likely to be around 650 Kbps. And usually, one of the fundamental botches that they make whereas choosing a web connection for their undertaking. By and huge, the household broadband association suppliers offer more grounded download offices than that of transfer speed. With a rented line to your help, you're planning to appreciate a break-even with transfer and download speed. Higher uploading speed would guarantee that your workers would be able to send distinctive information truly quick. And usually a noteworthy viewpoint of your trade. Moreover, with the higher speed of transfer, you appreciate a more grounded association by and large. So when it comes to sending e-mails, making VoIP calls or get to information, a competent rented line is planning to be the champ, by all implies.

Private and Secure

No matter the measure of your trade, there are likely to be a number of private and mystery data to be put away. This is often particularly something vital when your trade is on an extension. Having a rented line would empower your company to handle your client data and delicate issues, like those of monetary choices, as well as company approaches in a secure way.

24/7 Support

With leased lines, you wish not to take after any fair usage arrangement. That being said, you utilize as much information as you'd require. Also, the foremost solid broadband plans in India, providers ensure that the clients get around any offer assistance that they would require circular the clock. So there's a committed 24/7 helpline with most of them.

Drawbacks of Having Leased Lines

There's no dissent to the truth that in spite of the wave of preferences that rented line offers, it has its share of downsides, as well. And it might not be the leading choice for certain little or startup companies. For all the offices that it offers, leased lines are discernibly higher than that of typical residential web benefit. A number of components determine the cost that the company will charge you. Too, you're not likely to urge an association essentially by applying for it. Your chosen benefit supplier might conduct a location study sometime recently considering an association.

On Your Trade and Your Web Association

Rented lines can undoubtedly be costly. But so can be your typical broadband benefit after you are customizing and updating it to tailor to your needs. So instead of basically considering the budget factor, there are a few more contemplations for you to form some time recently exchanging to this unused elective. Rented lines are a viable choice for you on the off chance that your business is urban-centric. The rented lines companies tend to charge more on the off chance that they got to work for a number of companies advertising in inaccessible zones. Additionally, in rustic ranges, there are not likely to be numerous client care establishments. Thus, you might not get quick help if needs emerge. Once more, it is imperative to customize your rented lines as per you require. In the event that your chosen benefit supplier falls flat to form it, at that point you might need to grant it a moment thought.

Customers are the kings and queens for a business organization. The one and only motive of an organization is to provide product or service to their target customer and satisfy them. A customer became loyal one only when they purchase or use an organization’s offerings multiple times and satisfy each and every time. So, making a strong loyal customer base is the most challenging job for a business organization. A business can became a big brand only when they have a bigger loyal customer base. A recognized brand acquire more loyal customer than a non-branded organization.

To maintain a loyal customer base, a business organization need to provide a sound customer support system. A customer always prefer to contact with a person who can solve every kind of query regarding the product or service. So a human conversation is always better to convert customer to a loyal customer. In this process a business organization need to implement an efficient communication technology as well. Toll-Free number technology plays a significant role in many business to cater customer query and customer service.  

As an example, we can take Emirates Airlines which has an incredibly loyal customer base. Most of the flyers of Emirates are using their flights just because of service quality and top-class customer service.

Now it is my question to all the readers. Only good customer support is the key to acquire a steady, loyal customer base? Communication tools are also important for that. You need to take care that the customers can easily reach to you.

Just Manufacturing Good Quality Products is Not Enough!

Communication, communication and communication.

Your customer can be upset with the faulty product or service you provide. Let assume your 25 customers are disappointed or unhappy with your offerings. These 25 customers can spread negative words to thousand others who can be your prospective customers. If people find a tollfree number for customer grievance they can easily call there. If you ease your communication mechanism then there will be less chances that your disappointed customer will not share negative word of mouth ad call you for service.

If a company provides average quality of offering but ensures top notch customer service then it will be easy for them to generate the number of happy customers. A happy customer means positive word of mouth, which ensures your publicity and acquire more customers. So with average product boosting sales is also possible. It also adds reliability and trust to your business.