johnvakoc

"A one-on-one meeting isn’t a reporting session. It’s not an accountability tool. A one-on-one meeting is your radar. It’s your metal detector. It’s one of the only ways you have to unearth what’s actually going on in your team, and what an employee is thinking and feeling."

Bala Mahalingam shares insight on modeling hierarchies in Oracle Engagement Cloud

One of the many great features of the Oracle Engagement Cloud to support a superior Sales and Service experience

Watch BPI on Demand use the new Oracle Engagement Cloud data import tool.

100 years ago today, on the 11th hour, of the 11th day, of the 11th month... the guns fell silent marking the end of World War I

.@Oracle is a leader in The Forrester Wave™: CRM Suites, Q4 2018, receiving the highest possible score in SFA, CPQ, marketing automation, customer service, field service, & customer journey support criteria: http://ora.cl/ec0m6 #OracleCX #CRM

A detailed blog on using Groovy scripting with the Oracle Engagement Cloud, published by Radu Viorel

I wish I could say “the lost art of customer time”, but that would imply this was generally “found” at some point in the past by most organizations.... 

Edward describes the Custom Object Owner and Owner Hierarchy data security feature