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Choosing the best business process management software is not easy because there are so many tools, each varying in features, performance, and efficiency. The key to remember is that there is no one-size-fits all tool. You need to assess the tool’s capabilities as per your business requirement. That said, some features are imperative to select the right tool. 

In this article, we have illustrated the top six factors that will help you choose the best BPM software for your business.

Type of the business process management software

The first thing to understand is the different business process management software you can use to improve business operations and manage everything like a pro. Usually, most businesses prefer to use software which are intuitive and have a user-friendly interface so that they can be used by both business users, as well as process experts. 

Opting for the cloud BPM software sounds more feasible. Employees can easily access the tool and complete their tasks remotely. Plus, the cloud storage and bandwidth can be scaled with ease.

Features of the BPM tool

The next thing to identify in the chosen BPM tools is the list of features. Usually, the list of features will vary from one app to another. In addition, you also need to check whether the features can be aligned with your business requirements.

Therefore, we have listed some of the best features you should look for in a BPM tool.

1.    Process automation: If the tool has an automation feature, it will become easier for you to handle the business processes, take necessary actions in the queue, and ease the burden on your employees.

2.    Customisation: Choose a software that can help you customise the tool's functionalities, from agile methodology implementation processes to the calculation factors and management strategies.

3. Powerful Analysis: Choose a software that apart from comprehensive documentation, also has an inbuilt engine to offer process insights, such as time, efficiency and value.   

4.   Process Attributes: Make sure your BPM tool has the functionality to record process attributes, such as business rules, Key Performance Indicators, cost, frequency, volume, Compliance details, RACI matrix, delay and execution time against the process, etc. The more you record, the better your analysis results will be.

Pricing models and trial period of the tool

Another important factor to consider while browsing through the long list of BPM tools is their pricing models and trial period availability. Suppose the software does not offer any trial period,  in that case, there is no need to go further with it because you won’t be able to learn the basic functionalities and check if it will be compatible with your business operations. A BPM tool that lets you try all the functionalities at zero-cost works best here. 

Compatibility and integration ease with the existing framework

To avoid any integration challenges at the later stage, you must ensure the chosen software is compatible with the business processes and can be integrated with the existing framework or infrastructure without hassle.

Scalability, flexibility, responsiveness, and performance of the app

The four most crucial sub-factors to select the best BPM tool are:

a.    Scalability: The tool’s features and functions should be scalable so that you can change the operations according to the business requirements.

b.    Flexibility: You must choose software with flexible operations, so business users and professionals can handle the tasks.

c.     Intuitive : The chosen BPM tool should have in-built methodology and process mapping standards to allow accurate and standardised documentation.

d.    Performance: Apart from all these, you also need to ensure the performance of the BPM tool is unmatched. It must deliver performance consistently without any glitches or malfunctioning.

Risk and Compliance Management 

Finally, you need to check if the software has risk and compliance management features. The software should allow you to simplify compliance management and stay on top of regulatory changes.

Conclusion

In today's scenario, almost every company uses BPM tools. However, not everyone can hatch the right results. It is because of the incorrect usage of those tools. There can be a plethora of reasons, including using the misfit software, lack of market research and accountability, inappropriate objectives, wrong expectations and lousy set-up. 

Business Process Management will misfire if an organisation suffers from any above-mentioned issues. Thus, to target the bullseye, you should know how to choose the right BPM tool. The blog highlights the best way of selection.  

Know about BPM 

Business process management helps improve organisations' procedures that aid them in doing their work for clients or customers. Moreover, it also generates business values and opportunities. Quality BPM software can analyse business strategies, automation, processes, workflow designs, and standardisation. 

Therefore, when BPM is used wisely, it is helpful for conglomerates and connects them with immaculate results, creates a structured process, and caters to roles and responsibilities. 

How can a BPM tool help if selected and used correctly? 

Here're a few benefits that a BPM tool can provide customers:- 

Customer retention 

The prime job of a BPM is not just improving the internal processes of a company but drawing customers again to the platform is the primary job. Thus, aiming for smooth functioning is not the only task, but client retention and satisfaction can be achieved using a correct BPM tool. 

Efficiency in working 

BPM tool helps elevate the work efficiency of a company, which is one of the key benefits. However, proper utilisation is essential to seek the advantage of an organisation. 

Elimination of risks 

BPM software facilitates users of human error risk by providing advanced technology and automating the processes. Automation casts away mistakes and saves the time and labour of a company. 

Effectiveness 

The correct use of BPM assists in hitting the process KPIs. It improves the processes and draws the desired result. Notably, the equipped BPM tool can positively change a company's operational status. 

Process Improvement 

A powerful business process management tool focuses on the intricacies of process improvement. It offers effective changes that aid in meeting the business objectives. 

Profitability 

BPM tools tend to offer excellent customer engagement rates. It translates into added revenues without extra expenditure. Hence, organisations witness a surge in their profit bookings. With the lapse of time, the increment in wealth becomes more apparent. 

Learn to choose the right BPM software 

If your company has been using the BPM software or tool but hasn't garnered enough traction over the duration, the following checklist will help you grab that. 

Ask the right questions 

The organisation should contemplate on the following queries to ascertain the correct BPM software:- 

What's the objective of the process

Why does the process need improvement? 

What process should one focus on? 

Can the process meet the end goal? 

The company can weigh on the right BPM tool if it finds answers to all the questions. And if not, there'll be issues. 

Know the functionalities 

A BPM tool should offer the following functionalities to assist the company:- 

Intelligent process analysis 

Simple user interface

A great business mapping tool 

Process improvement advanced tool 

If the BPM tool suffices the features, companies can use it. 

Conclusion 

Every business looks for a workflow. They need the perfect flow because the errors might impact operations and determine business inefficiencies. Organisations use process management tools to design a dedicated workflow to compete with complicated and unorganised processes. However, before you know about the tools, you must know about business process management and its importance. 

What is Business Process Management?

It is the practice of discovering, managing and optimising processes across organisations. Businesses use process management to identify errors and improve them to be more efficient.

It applies to the core processes of the businesses, creating seamless workflow opportunities at inter and cross-department. The primary aim of implementing business process management through analytics, monitoring, and effective data-driven decision-making.

Why BPM System?

Unorganized working systems create an environment for work inefficiencies leading to clustering the work and ruining the entire business process. To prevent this, many organizations implement business process management with the help of process management tools for identifying process leaks, bottlenecks and inefficiencies. 

A successful BPM system leads to an increase in productivity and business efficiencies and delivers the right resource to a business for task accomplishment. 

What are the benefits of the business process management system?

As a business, you always work to increase the efficiency of your employees and organisation. But there are times, due to some process errors, the companies face several issues. With the help of the BPM system, such business problems can be resolved. 

Following are the benefits that a business process management system delivers:

Increase in Efficiency

When businesses deploy process management systems, the workflows are designed in a way that helps companies increase their efficiencies. In addition, as business process management software also establishes automation into the workflow, this lets employees work on crucial tasks essential for business expansion and retention. 

Cost Saving

With access to process automation, most of the repetitive tasks are done. There is no need for additional resources. By attaining business automation, workers now need to spend fewer working hours on the processes that are consuming much of the time. It makes it easier for the business to allocate resources to the task that can yield fruitful results.

Increase in Employee Productivity

With the increase in efficiency and getting all the resources required with the BPM system, employees get dedicated resources arranged in a queue as per the task assigned. As a result, employees spend less time finding the essential resource for completing the assigned task. 

Transparency

For every successful business, transparency is the key. When a business decides to shift its process from a paper-designed approach to a BPM system, each employee in the organisation must understand why the particular task is assigned to them. Once the process is live for the in-house team, the manager and other C-suite executives can work concurrently to improve the process by identifying the errors.

Scalability

When you implement the BPM system in the business, the attributes of the business become universally organised. With this, the company achieves seamless processes, automation, and improved integration. Employees can quickly adopt efficient processes globally with ease. 

Reduces Dependency

Each employee has a list of pre-defined tasks that they need to serve with utmost efficacy. Because of the dedicated workflows, if one employee fails to deliver the task on the given date and time, the person who has to execute the task to complete the next level cannot begin. This eliminates the dependency factor of the business. 

Conclusion