Harvie Torres

Shanelle Printing Shop

Shanelle Printing Shop has a great location near CU and a loyal student customer base, which is a strong advantage. However, with only two employees, they might struggle during busy hours. To improve, they should consider hiring an additional staff member or streamlining their processes to handle demand more efficiently. Expanding their services, like offering digital printing or online orders, could also help them stand out from competitors like Ferma.

4Js Dine & Prints

offers a smart concept by combining dining with printing, making it convenient for USTP students. However, their limited staff makes it hard to keep up with customer demand, especially during rush hours. They could hire more employees or introduce a self-service option for simple printing tasks. Additionally, focusing on promoting their dining services alongside printing might help attract a broader audience.

Ber2Bytes

Ber2Bytes has a solid niche in laptops and accessories, and their customer feedback approach is commendable. However, with only two employees, managing daily tasks and customer interactions might be overwhelming. They could improve by hiring a dedicated customer service representative and expanding their product range to include more budget-friendly options, which could attract a larger market.

Celpon Technician

Celpon Technician stands out for its customer-focused approach and strong relationships, but their short operating hours and backjob issues may affect reliability. Extending their hours slightly and implementing a quality control process could enhance customer trust. Expanding their service offerings, like software repair or phone accessories, might also help grow the business.

Shanelle Printing Shop

Shanelle Printing Shop can be located in corrales extension barangay 23 and is owned by shanelle establish around 2016 and has other branches in Julio Pacana St. they operate around 12 hours per day and the employees are just 2 in corrales branch. They also have business permits, the primary services they offer is printing and xerox copy. The competitors that they have is right in front of them the Ferma which is also a printing shop besides CU. They target market is mostly students of CU and they also have like suki students.

4js Dine &Prints

The dining and printing establishment, owned and run by Ronald Pacaldo who currently has five staff members two for printing and three for dining, operates from 7:00 AM to 6:00 PM. It provides USTP students a one-stop shop for printing and food, making Alkim Printing its local competition. Even with proper business permits and more than three branches, the company still struggles to meet customer demand due to limited staff availability, especially during times when the interviewee is the only one working. Looking ahead, the interviewee envisions expanding the business by adding more branches and achieving greater success.

Ber2Bytes

owned by Daniel Vincent, is located at Metz Arcade, Barangay 24 Capt. Vicente Roa Street, Cagayan de Oro City, and operates daily from 10 AM to 7 PM. The business specializes in laptops and laptop accessories and has legal documentation to support its operations. With multiple branches, the CDO branch is managed by two employees who handle daily tasks such as cleaning, setting up laptops, and maintaining the store. They also manage customer feedback by inquiring about the preferred laptop brands of their customers. Despite facing many competitors, the business anticipates continued growth in the next five years.

Celpon Technician

Is a business owned and operated by two business partners who also serve as the shop's employees. Established in June 2024, it operates six hours a day, offering services such as cellphone hardware replacement while fostering strong relationships with customers. The owners were inspired by their families and friends to start the business and manage it with a focus on discipline. They address customer feedback primarily through online channels but face occasional challenges with backjobs. Looking ahead, the owners aim to expand the business by opening branches and establishing their own supply chain within the next five years.

Alkim Printing

a partnership between Ms. Kim and Ms. Almera Grace, was established in 2021. Operating daily from 6 AM to 8 AM, the business employs 12 staff members and offers a wide range of printing services, including t-shirt printing, ID creation, lamination, and more. With all legal documents in place, the business has built strong relationships with its customers, primarily USTP students. Despite its success, the owners face challenges in managing the business due to their busy schedules. However, they expressed optimism that if the business continues to thrive, they may establish additional branches in the future.

Insights:

Got it! Here are my insights for each business:

Always Coffee Always Coffee operates 24/7, but with so much competition in the area, it’s important for them to address customer feedback, especially regarding the taste of their coffee. If they focus on refining the flavor to meet customer preferences, it could help set them apart from the many other coffee shops nearby.

Borj Buko House The affordable pricing of Borj Buko House is definitely a strong point, but the high cost of expanding into new branches is a major challenge. They should consider more targeted marketing in new areas to build customer familiarity and loyalty faster, especially since their product is simple and affordable.

Gadget Pro Repair Services Gadget Pro seems to be successful with its IOS repair services, but without a clear target market, their marketing efforts might lack focus. By identifying a specific audience, like Apple device owners or tech enthusiasts, they could create more tailored promotions and drive business more effectively.

Ferma Printing Station Ferma has a solid customer base with students, but relying on that alone might limit growth. It could benefit from exploring other customer segments, like local businesses, to offer more diverse services like business printing or custom designs, ensuring they aren't too dependent on student seasons.

Always Coffee

owned by  Justin Schwartz and Metzti Amaya branch near in Xavier University, which operates for 24 hours with 12 hour shifts of employee. The primary product they sell is drinks and especially coffees. They have a lot of competitors in their area because most of the pabayo st is full of coffe/milktea shop. They also have the legal documents but unfortunately I don't have a picture of it. The owner also has a vision that the business will still expand, most of the challenges that they encounter is that the customer will say that its bitter and not sweet enough.

Borj Buko House

owned by Boborgs, established last 8 years and has other branches and mostly inside the campus like mogchs, kauswagan highschool, villa school. The primary product that they offer is the buko juice that cost only 10 pesos per cup, they also have legal documents, and also the competitors around their area is near divisiora which also sells buko like them. The biggest challenges they face is that when they add a new branch because the rent is expensive and the product wont sell that quickly because it is new.

Gadget Pro Repair Services

can be located in Corrales st. near nuda, owned by sir Argo, they operate around 8-10 hours daily. It was established around 2022 but they have a previous branch but the name was changed because it was supposed to be a business partner but got some issues and both decided to split up so this one right here the Gadget Pro is now oned by sir Argo and also has another branch in uptown. They have 4 employees. The main services that they offer is repair on gadget primarily on IOS devices. They also have legal documents and it was complete. They dont have specific target market and also have a customer who is their "suki".

Ferma

Ferma printing station, the daughters owner, Shaina Maramba. Located in Corrales Extension near Capitol University, their main service is that they print and xerox copy and the target market of them is mostly students since they are near in school. Established around way back 2010, they also have the business permits.

Techno Blast Computer Trading

can be located in Rizal St. owned by Sir Jose, they operate around 8 hours daily, it was established in 2013. They have overall 26 employees and as of the moment it is the only branch that they have right now. The primary offer that they have is repair pc and also sell pc sets and pc parts and other related computer stuff. They also have like business permits like bir. They dont have an specific customers, they are open to all who needs an pc parts and repairs to the pc. They also have a repeater client and mostly dealers around cdo. The competitors around their area is other store that are similar to them. The challenges that they face is like when theres an mistake in building pc or repairing pc that cost them extra money.

Insights:

Creativity flower shop-

the inspiration of the business is that the parents of the owner has already have this business and he inherit the business. The creativity flower shop is a good shop because they daily clean the shelves and the products looks presentable, although the space is quite small but it is good.

Shelon paradise -

my insight about shelon paradise is that the employees are quite nonchalant to us or maybe because we conduct interview and we're not a customer. But the shop smells good and is presentable. The employees itself has a lot of make up and for me that's what I base and think that they are good at doing it.

Chimmy-

My takeaways from the chimmy is that it is mostly dessert which is nice especially these days where it is extremely hot and the shop is clean and presentable, also in the chimmy they mentioned that a lot of students do interview like we did to them

Litsons-

Creativity Flower Gift Shop So the shop can be found near cathedral church Dolores St. is owned by Mary Jule. They operate a day more than 8 hours, it was established this year on April last week, the employee is only 1 and there are 2 reliever, they also have another branch in Capistrano St. but is more focused on styling than the bouquet. They primary products they offer is bouquet. The legal documents are complete also, the targe market of them is anyone who wants a bouquet. The shop also has a competitors nearby cathedral church like in the street. As of the moment they dont have an financial struggles.

Chimmy

Chimmy, established on May 18, 2024, is a frozen yogurt business owned by Ms. Aliah Gail. The business operates daily for 8 hours and is a franchise originating from Manila. Currently, Chimmy employs three staff members and holds all required documents for operation. Its primary target market includes students from Xavier University, though it faces competition from numerous similar businesses in the area. Being relatively new, Chimmy has not yet encountered significant business challenges.

Litsons

Litsons, owned by Valmateyo that can be found in Pabayo st. near grand central and was established last year. They have tax mapped and business permits, they manage the store daily just by selling letchon belly. They have 5 employees and operate for around 8-10 hours.

Shelon Paradise

Shelon Paradise near Pabayo st. owned by Sheron Alaba, operates for 8 hours daily. The inspiration of the business is the start on beauty products and slowly start this company, only 1 branch so far. They will soon have a competitors since the nearby street will also have the same concept of their business is. The main service they offer is overall like hair, nails, etc. They also have business permits and legal documents, the currently employees are 10 of them.

Signaturelyn

Mark Gadgets

Mark Gadgets owned by, Sir Mark can be found in Gaerlan St. Cagayan de Oro City, established around 2014 and currently have 3 employees. They also have another branch where it can be found in Camiguin. The services they offer is repair in iPhone products, they also sell brand new or pre-owned iPhone, but also they have little bit of android like samsung, they have legal documents also. The target market of the company are walk-ins and the one who message their pages. They don't have an specific target. The financial challenges that the company face is when the sales are not that good and it causes them to struggle.

Irene's Fashion

Can be found in Divisoria, Cagayan de Oro City, established around 2010 or below (the person we interview forgot the date). It is a family business so the employee is based on the family member who is free and can duty on the shop. The main product of the company is RTW which is a clothing, they also have permits and they renew it every year, they also have a regular customers that most of the time will buy a product from them, they also have a lot of competitors especially in their area in Divisoria. The financial struggles that they face is when the bundle that they purchase or order is mostly junk clothing.

Sol's Halo Halo

Can be found in Pabayo st. owned by ma'am Escaña. It was established in Cagayan just last year August and they have papers and they also have an 4 employee with two shifting, morning and evening. It also has another branch in uptown. The primary product that they sell is halo halo and with some side dishes. Their target market is mostly students since they are near in schools and they also have some regular customer that shops to them regularly. Sol's Halo Halo also have many competitors around them that sell similar to their products.

BXU Copy Trading and Enterprise Corp.

This company, established in 2011 with its main office in Butuan, has grown to five branches, including Tacloban (2015), CDO (2017), Pagadian (2022), and Zamboanga (2023), and specializes in Fuji Film products. Despite competition in CDO, where they have 11 employees, their Butuan office maintains full legal compliance. They begin each workday with a prayer, document daily operations for the main office, and operate 8 AM to 5 PM, responding to customer feedback via phone calls. While financial challenges arise, they remain resilient and aim to open another branch within the next five years to meet expanding client needs.

Jay ar's internet shop

Jay-ar's Internet Shop, owned by Jay-ar Saavedra, is a family-inspired venture that provides computer services to its local community. The shop primarily serves students, offering access to computers for their academic needs. However, like many small businesses, it faces common challenges such as connection issues and faulty computer parts. Despite these hurdles, Jay-ar remains committed to improving the shop's services. He plans to expand the business, aiming to serve even more customers while completing the necessary business documentation to ensure smooth operations and growth in the future. His dedication stems from a desire to provide better opportunities for his family and the community.

Insight Link:

Mark Gadgets

This business is located well since there is a high demand for iPhones repair and existing used phones, yet it appears confused about its market. Since the two operates for walk-ins and inquiries from social media platforms, they stand a chance of not being stable in clients. If one of them extends the advertising area or providing greater product and service variety could level out the impact on their sales. The financial problem that they show, and most of all when sales are low, are typical for companies working in the sphere of variable trends in technology. Though they still need to work on their market share, Market Gadget has solid legal documents, and two branches to start with.

Irene's Fashion

Family-oriented approach is the strength but may could also be the weakness. They are able to save on costs of employees; nonetheless, due to its nature of availability of staff, they might lack the ability to provide a steady service. Conducting business in Divisoria, a highly saturated market, is the reason why they must stand out from the host of clothing retailers. Dealing with the ‘junk’ clothing bundles is a big concern but maybe the problem could be solved by purchasing from more credible suppliers or having better ways of controlling the quality of the products to avoid making huge loses. They are in a position to attract the customers who will continue to come for the products-such an aspect exhibit a kind of trust in their brand.

Sol's Halo Halo Despite Sol’s Halo Halo only being in business for one year, it appears to be doing well with two stores already open. However, they’re joining one of the most saturated food industries and while having a few offerings – halo halo in this case – that doesn’t add up to the fact easily. In order to counter this they should perhaps consider; launching new products such as new flavors, set deals, or even advertise to students. Their place of establishment is close to schools which is a great strength for them, but the key question is how effectively they are going to sustain customer interest in the market where competition is tough. BXU Copy Trading and Enterprise Corp. This company has demonstrated significant growth in the few years, with many branches and reliable in the region. As much as Fuji Film products define their kind of market, the competition most especially in CDO could make them produce new products or expand their product lines. Their strict timetable for the day, which includes praying and documentation, points to work order, which causes their success. But their flexibility and plans for future development are evident that they have long-term prospective despite the damages. Jay ar's internet shop

HONYUN COMPUTER STORE So they goal in 5 years is like they will have another branch especially in Bukidnon. The financial challenges that they face are when the customer goes back to the store and have a complaint that is not their fault but rather the customer intentionally damage the item so that they can replace/refund it. They also see their company in the next 5 years that it will thrive for more success. In my opinion the Honyun computer store is perfect for the student who is struggling on financially but needs an laptop or accessories on their desktop like keyboard, mouse, and mousepad because they are really budget friendly. Although for the laptop if you're buying one, you just really need to check the product itself before buying because it is second hand laptop and also they admit that some laptop may be damaged but they didn't know what kind of damage their is. So it is better to be safe and check it out first before buying.

iServe CDO

The main challenges they face are the customer who are stubborn and refuse to believe them because the customer think they know their device well than the technicians, also they think that they might get some parts out of their devices. iServe CDO also has some financial challenges like being on short on money or less customer that affects the business. In my opinion iServe CDO is a perferct store to repair your devices especially if it is IOS because that is their primary device they fix (in my opinion). Also I have a depict iPhone and I asked them if how much if I will have my iPhone check and it is free. So it is an suitable store if you just wanna check what damage on your phone so that you budget it.

CDO PRINT CREATION

The CDO Print Creation's strategy to attract customer is that they will upload on social media of the customer's sample so that other possible customer/client will see it and may be interested on buying one. Also the way they handle their feedback is by receiving call by the customers and they will listen if they have concerns on the product that they purchase. The challenges they face is when the customer is in a rush but they are struggling to finish it on the customer's deadline so they will do their best to rush it. The company is perfect for a startup business like tshirt and you want to have an unique design to the shirt, you can create your own design and have it printed to the print creation or ask them a design for your shirt. JADE HD

So Jade HD is an internet cable which is a sister company of Parasat. In my knowledge the Jade internet is not that popular in cdo because most of my friends uses the internet like PLDT, PARASAT, and CONVERGE. In my opinion if they do like do more ads they might get more customers because they offer a great deal like parasat where it has a great amount of mbps for a budget friendly price, suitable for students and work from home. TC Tech-Converge I.T Solutions

2nd Part (another 5 companies)

HONYUN COMPUTER STORE

Stablish in July 2024, can be found in Velez St. currently has 4 employee, 1 guard, 2 sales lady, 1 technician. Main products are keyboard, mouse, mousepad, speaker, headset, laptop(2nd hand), computer set. Complete in papers like business permit and OR. The target market of the company are students in need. The business is self funded, and owned Ms kathlia Mae Pontiano. They don't have that much competitor in their area.

iServe CDO

The iServe CDO is located on Capt. Vincent Roa St. Stablish in 2 years in the current location but 4 years overall if the old location is counted (in Capistrano Velez St. near CCCS). The main service is they repair gadgets & devices. The papers of business papers are complete. Their target market customer is anyone who wants to repair the gadgets. They have a lot of competitors all around cdo but in their current location, they don't have any. The operation hours is around 8-9 hours. It is also owned by Kevin Antiga.

CDO PRINT CREATION

The Cdo Print Creation owned by ma'am Merilen, and can be located on Corrales St. Stablish in 2019 in CDO. The other branch are in Siquijor. The employees are around 9, the main service is more on printing on tshirts and tarpolin, They also have business permits. The target market of the company are the schools and also some other stores. The company is self-funded and they also have a lot of competitors.

JADE HD

The Jade HD which is a sister company of Parasat can be found in Yacapin St. Stablished in 2005, and it is the only branch they have. The main service that they offer are cable and internet connection. They also have legal documents displayed (we didnt have a picture). The target market is the clients who are looking for cable internet (anyone). It is an corporation also that is owned by a family. They also have a lot of competitors in cable internet.

TC Tech-Converge I.T Solutions

The first branch of company can be located in Malana, Opol around 2019. The branch we interview can be located in Yacapin St. and stablished just last year. The average employee that they have is around 4 (including the manager). The service of the company that they can offer is all about it solutions, repair hardware, software, and any other it related stuff. Their business papers is also complete, the primary customer target of the company is the government. It is also a self-funded comapny, they have alot of competitors like inteface. Insight Link:

COMPANY COCOLO

So the bir has been already been approved, last time we interview it is still in process but now it is already approved. Cocolo is a franchise also that's why they dont have any collaboration according to the staff, they also do inventory in their shop. The cocolo in Agora, Lapasan doesn't have any manger at the moment and the one who is guiding them is the team leader. Their peak time is around 6pm where they have a lot of customer.

COMPANY ALABS BALUT & PENOY

The inspiration of their business is for their family, it is the reason for them to strive hard. They manage the business everyday by maintaining the customer, they also plan to open a new branch if they can and they have a people who can they trust. The financial struggle they have is when there's a lot of damage egg upon arrival, they also don't have any problem about the government papers. They also struggle on inflation. One of the problem that they face is heavy rain cause they have less customer to gain.

PJ DRIED FISH

The inspiration of their business is from her husband because the family of her husband had that business already since birth, they also have branches on puerto. The business has also a collaboration on other business that benefits them. The financial struggle they have is when the customer is in debt. They dont have any update on the tax about their business, and they also dont get bothered that much on inflation. The challenges they face on the company is the customer is taking too long to pay that causes them also to take longer to restock. They also have business permit they have bir.

AUTOWORX PAINT CENTER

The inspiration of business is that they like to paint cars. I think that they are doing well on their business because most of the employee has a thing to do whether it is for papers, computer or mixing paint to paint car, entertain the customer in the desk, etc. One of the struggles that they face on their company is mixing paint specially if the customer is in a rush because mixing the paint takes a lot of their time.

BRONY'S GYM

COMPANY ALABS BALUT & PENOY

Sir Allan Aban is the owner of Alabs Balut & Penoy, a corporation based in Agora, Cagayan de Oro City. He is the sole owner of the business, which has been operating for around ten years without a partnership. Although the company doesn't have any additional locations, it still has a large following of devoted clients who purchase its goods. Additionally, it runs for eight to ten hours every day. Also the workers are only the owners' nieces or sons.

COMPANY COCOLO

The company Cocolo's in Agora, Lapasan was constructed lately in June 2, 2024. They employ three people, although they only have two shifts for employees—morning and evening. The employee we spoke with has been working there for two months, and the hours of operation are 10 a.m. to 11 p.m. Cocolo's product line focuses primarily on snacks. In their branch, Agona, they face two primary challenges: the first is rain, which discourages customers, the second is large trucks that park in front of the store, making it difficult to see. Also the owner is currently located in Japan.

BRONY'S GYM

Brony's Gym is a health fitness establishment situated in Agora, Lapasan. It is owned by Sir Brony and Ma'am Joy and they don't have a partnership. They currently employ two people—one for the morning shift and the other for the night shift—and the company is in the process of obtaining bir

AUTOWORX PAINT CENTER

They are located in Agora, Lapasan, and are owned by Sir Alfred. The company is open from 8 a.m. to 5 p.m. and employs about 8 people. The company has been operating there for around eight years; paints are their primary offering, but they also sell auto parts. Their biggest challenges in the business are related to painting the cars in the way that customers want.

PJ DRIED FISH

is a branch with a Lapasan address. It belongs to Ma'am Hacel. Though they work in different fields, they do have staff. Their business relies on the number of customers they have;. If there are many, they will run for a longer period of time; if not, they will operate for a shorter period of time. Their primary product is dried fish, which is well-known in the Philippines. Insight Link:

So upon taking the MBTI Personality Test, this is the result I go which is more accurate than I imagine. 72% on INTROVERT which is pretty much right because I hate crowded place. I would rather enjoy my time hanging out alone or studying alone than to do it with 10+ people.

61% on OBSERVANT. I observe people around me so that I could adjust myself on what type of energy should I interact with them. I observe people for my own purpose so that I can at least think in advance.

51% on FEELING. Most of my decision on my life is based in between feelings and logical but I often go for the feelings because of the consequences of not acknowledging someone's feelings or even mine. Also I am a sensitive and expressive man to my close friends.

71% on PROSPECTING. This one im not so sure, I don't adapt that well to anyone or anything, also my productivity and mood depends on who am I with or where the place is.

Since I was in high school I already had vision on having a business one day since we have sari-sari store and I was hoping that I could improve our sari-sari store into something else, something that is more than it is. I love cooking and sometimes I plan on having an restaurant so that the business I run is also related to my skill or hobby but I don't have a clear goal or mind to support my needs to pursue it, until one day our Technopreneurship introduce us the Berkeley Innovation Index Test where it would help you understand whether you are suitable for business or not.

As you can see in the chart my overall score is 63.33 out of 100. Very low even if i wanted business, my mindset is far from being able to support my way through it.

My TRUST 45.33% : I rarely trust people because I don't even trust myself that much, I know that if I want to improve I need to socialize and to socialize I need to trust. But as of right now the only person I trust is my family and friends.

My RESILIENCE 75.0 : I'm pretty good at bouncing back when things don't go as planned. I see setbacks as chances to learn rather than failures. My projects, like working with IoT or developing that money changer machine idea, throw challenges my way, but I usually manage to turn them into something positive.

My DIVERSITY 57.7 : I understand how valuable it is to have different perspectives, but sometimes it's a bit challenging for me to connect with people from different backgrounds. Since I'm often surrounded by people with similar interests, it might limit how much I engage with diversity, though I do try to stay open to it.

My BELIEF : I have a lot of confidence in my ideas and abilities, and my collages which helps me motivate others and keep going even when things get tough. I really hope that it would pay off since this semester is a really tough one.

My ALLOCATION 65.0. I’m pretty good at knowing when to aim for perfection and when to settle for "good enough." But, there are times when I could be better at balancing my resources and deciding where to focus my efforts

My COLLABORATION 77.5 : I work well with others and can share information effectively. I'm good at managing conflicts productively, which helps when working on projects with different people involved. My experience with various tech projects has really honed this skill.

COMFORT ZONE 71.67: I’m comfortable stepping out of my comfort zone when needed, which is important for growth and innovation. Taking on new and challenging projects shows that I’m open to adapting and learning new things.