friendly, thoughtful and quite awfully pretty

like come on. she lacks trust towards her colleagues because her dad died from medical neglect and racism, and now she is overly cautious and does her best to prevent any mistakes even if that goal is futile and impossible. she wants to be the perfect doctor and has an HR manual in her head but also can't help it when her feelings take control when she has to treat cases that she feels specifically emotionally connected to. she's kind to students and encourages them to believe in themselves, but when they make a misstep she's quick to correct them, even if that can be blunt. she has the best patient satisfaction scores, but if her plan isn't taken seriously she defends herself and can stay rigid in her standpoint. she's data driven, detail oriented and wants what's best, but has a hard time accepting non conventional ways to treat patients outside of protocol. if she relates to a patient she goes above and beyond, but can't distance herself from them when something out of her control happens. she's dedicated and driven, working till she drops, but her lack of social life and friends has caused her to be closed off and refuse to accept any help. she has a full future plan worked out in great detail but has a literal panic attack when it blows up in her face and she realises she doesn't have a plan b. she can admit her mistakes, but they make her spiral so much that she immediately thinks she doesn't deserve her place in the ED. she wants to do everything she can to help people, but becomes her own obstacle in order to do so.