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Throwback to when pumpkins and spiders were mandatory accessories 

Being surrounded by aviation every day fills me with a rare kind of wonder and exhilaration

I had the interesting experience of making an announcement at the gate, asking passengers to come forward for document rechecking. It felt a little nerve-wracking at first, speaking in front of so many people, but also exciting!

It was a bit hectic, but it felt good to help keep things moving. Even when the system isn’t working, teamwork and patience make a difference. It reminded me that technology is helpful, but knowing the process and being able to handle it manually is just as important.

Between departures and arrivals, we found our own quiet moment

Passports, boarding passes, names, seat rows. I check, I mark, I send. People come and go, each with their own destination, and I’m just the small stop before they take off. It’s repetitive, sure. But there’s something oddly peaceful about it, like I’ve memorized the heartbeat of the gate. The shuffle of carry-ons, the quiet thank-yous, the nervous first-time flyers. And then there are days like Halloween, when someone left a bowl of candies , and suddenly everything felt a little softer. Even in the rush, people smiled more. Maybe that’s what I’ll remember most not the flight numbers or the queues, but the tiny sweetness in between.

It’s just the beginning, but it already means so much. Every little step really does take you closer to where you want to be. 💫✈️

Internship update: Got my jacket! 🧥✈️ Flights are starting to feel so much easier now, handling passengers just comes naturally with every shift. The more days go by, the more I realize how much I enjoy this. Meeting international passengers, hearing their stories, and being part of their journeys has honestly become a lifestyle for me. I’m really loving it up here. ❤️

Looking back, I see this as a valuable experience. It showed me the importance of maintaining composure, respecting policies, and handling conflict with patience. These are skills I know will continue to help me grow throughout my co-op and in my future career in aviation.

This week I began my placement with Cathay, focusing on kiosk check-in, queue management, and the self-serve bag drop (SSBD). My main goal is to give passengers clear and professional guidance while helping them through these processes. I’ve noticed that many passengers feel nervous or confused at first, and it’s rewarding to see how quickly their mood changes once they understand the system. Observing experienced staff and assisting travelers step by step has taught me the importance of patience, clear instructions, and a friendly attitude. This placement is already helping me build confidence in both service and operational skills, and I look forward to learning more as I continue interacting with passengers.