David Owen Morgan

Defining new processes for demonstrating and evaluating design solutions in attention constrained contexts of use.

End to end concept-to-product year after year. From platform mental model to wireframe flows, early user testing on motion mock ups, pre-release Beta trials and design iterations through post-release lean hypothesis refinement.

Want to know how me and the team approached the design process for the TomTom Sports app? 

Helping users feel confident and in control of (frankly unreliable) Bluetooth connections often feels like a losing battle.

But this proposed improvement recently launched and proved to measurably increase success rate for people aiming to reconnect their fritzed out devices.

We noticed assistive guidance working in other flows, so used the same layout with step by step walk throughs to slide between app and mobile device settings.

Here’s a snapshot of a weekly design review (Mar 10, 2017)

A few weeks into a tiered global roll out of the new Sports App, we start this weekly review summarising public and Beta feedback. Then move into reviewing design proposals that respond to some of the top requested features from users.

Ask me about:

why viewing time stood still in activities is a hard problem

how we rolled out workouts and fit score to Beta testers first and iterated before going global

detailed interactions for scrubbing through graphs with better persistent orientation in lists are