Me: hi C, remember the gentleman who you spoke to a week or so ago, Mr Distinctive last name? His neighbors umbrella hit his car?
C: no I don’t know anything about a Mr. Distinctive last name, if he is a D name you need to ask J about it.
Me: oh ok well I know you talked to him and he’s here asking for you, he says he isn’t insured with us his neighbor is. His neighbor is Anderson.
C: yeah Anderson is my nephew. Wait, you mean Dan Distinctive last name?
Me: 🤦🏻♀️













