fucking social security
back around march or so, i got a bunch of papers to fill out. i did that and submitted them online. it was an absolute hassle. they wanted me to go back through... i have to remember... (part of the reason I'm on disability...) EVERY doctor I've had for YEARS, all their info and what they treated me for, every job I've had in 10 years, etc.
good thing I keep that shit in an excel file.
last week, i got a letter that might be from wednesday. i get up to the mail hub every 2-3 days, so it isn't much earlier than wednesday, picked up on friday, 6/5.
it says I haven't filled out (unspecified) paperwork and unless I have it in by TODAY 6/8, they can cancel my disability payments.
there is no open paperwork on my online account. none. the site is actually pretty bare-bones for info, so it should have been easy to find. WHAT open paperwork?
i have been TRYING to call for an extension and to figure out wtf they're even talking about!
The phone number for the case worker doesn't have anyone answering, nor have I gotten a call back today. Calling the 'general number' without their extension doesn't reach anyone.
Calling the local office doesn't reach anyone AND the menus DON'T WORK!
That thing where it says "for this, press 2, for that, press 3..." Yeah, none of those actually work. What I can do is hit 1 to be sent a text link to set up an online account. I have that, thank you, it gives 0 answers, and also this is time-sensitive, innit.
so I called the office number a few times, trying different sequences in an attempt to get somewhere. no dice.
so now I'm calling the main SS call line. I typically wait 1-2 hours in these lines, or the phone hangs up on it's own because it's been on hold for too long.
most of the local offices now close at 4pm / 16:00. i don't know when "main social security" closes.
I started ~3pm. It's a few minutes to 4 now, so we'll see.
Okay.
So. I called the main help desk. VERY fortunately, I got someone in only 20mins- highly unusual, but I'm grateful. They couldn't help but gave me a number for Determimations.
That office was actually very helpful and fast.
It looks like in late April, there was more paperwork and some doctors' offices never responded. That tracks. One of them took almost four months to resolve an insurance billing issue.
So the papers will be sent again. The caseworker will call by end of the week.
How I feel about accomplishing all this:
@fibro-memes posted this and yeah, I'm at the benefits stage.
Apparently I will get better from the genetic illness that tears apart everything in the body. Also these EXTENSIVE "redeterminations" are now to be done every year. Trump's admin is pushing for every 6 months.
OKAY AN UPDATE
i called SS Redeterminations again because it's been over a week and I haven't gotten that call back. I called the original office a few times and only left one or two messages.
Repeat messages clog voicemail boxes. Other people need to also leave those messages. Please do NOT leave a new message every single time you call these people. Maaaaybe leave one a week.
The second phone number I got last week actually reaches someone really quickly, and they looked into it.
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No new paperwork has arrived. It's been only 8 business days, but they insist that these letters arrive very quickly.
My last letter was dated 5/29, but arrived about 6/3 or 6/4. 6/5 was Friday. My deadline on there was before close on 6/8, which was Monday afternoon. SO. yeah lots of time there huh but OH-KAY. Yes, they are correct that 4 business days is decent arrival time. The gap between arrival time and response time is Lacking.
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Why wasn't any of this in the My Social Security portal?
Because they do not have access to anything on the Social Security website.
The Social Security Disability Redeterminations division has NO ACCESS to the Social Security website.
These are the people who can completely cut off my disability pension.
Which might also explain lack of callbacks.
With T-mobile, I had this issue where any doctors' or government office would call from an Avaya or Genysis system, which protects sensitive numbers for privacy by generating random 'mask' numbers, just like Google Phone. T-mobile has an internal spam filter that auto-blocks these. I cannot take that off. It is separate from their spam blocking service. No call would show in the call log. The phone would never ring. I would only know if I got a VM left- but the callback info either wouldn't work, or it would be far too late.
For example, one of my doctors would do phone calls if video quality was poor or a patient was unable to use it. But when T-mobile blocked the docs' outbound number, the masked one, I would "miss my appointment" by not picking up a call I never got. I'd have to call the OFFICE number back and make another appointment. Rinse, repeat.
So maybe that's the problem? Different carrier, same thing.
Nope, they don't use those anymore.
Okay. So..... .. .. .....? I usually leave the phone number multiple times on the same message, prefacing it slowly with "My number is..."
My phone number was changed over a year ago on the Social Security website. It's updated on other SS paperwork. Redeterminations does NOT have that info because they do not have access to it. They have info from years ago, the last time they reviewed my case.
Which means that even though I also left the current number on voicemails, they may only be calling the 'official' authorized number on my account AS THEY KNOW IT.
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christ. k. so. ... if the papers ain't here by next friday, next week, I'll call again.
they're gonna take my social security payments but it's now 7/14 and nothing
not even a callback
it's cool it's cool











