Sales CRM Software-Paramantra

“Is my current CRM System helping me achieve my business’s true potential?”

You must have asked yourself this question especially if you are looking to modernize your customer-facing functions. It is important that, while reviewing sales and marketing performance, your current system helps you get answers to these questions.

Inaccurate Data Impedes Your Decision Making

1: Are all leads generated by marketing being attended to in time?

2: How much revenue can we forecast and where is that going to come from?

3: What needs to be done for growing repeat business and client retention?

4: Which opportunities do we need to focus on to maximize sales?

These are simple questions, yet if answered correctly and on time, can decide between success and failure of an organization’s growth strategy.

Of course, the biggest challenge in answering these questions lies in getting team members to find and fill information, both correctly and regularly. This is what we do at Paramantra.

We help find answers to these questions, without forcing your teams to do tedious data entry and reporting every day.

We were founded in 2008 in the Greater Boston area and as of December 2019, we have direct offices in Delhi, Mumbai, Chennai, Hyderabad, and Bangalore. Awarded by the honorable Govt of India, we have helped 100s of customers in over 30 different industry verticals across India.

Sales And Marketing Automation

With over 250 modules we can mobilize and modernize every single aspect of your sales, marketing and service functions. Here are a few examples of what our solution can do for you:

1: Our solution can help your management team conduct performance review meetings more productively. Key information about revenue from upcoming sales, recurring payments, deals at risk and progress on delegated tasks are all available at the click of a button.

2: With Paramantra your team’s activity reports will have 85% lesser dependency on manual data entry. You can get automatically generated dashboards about your team’s activity levels and easily identify what your teams need to focus on.

3: Responding to an inquiry on time makes all the difference in this increasingly digital era. Paramantra makes it easy for your team members to respond to every customer, in as less as 5 minutes, without even going to their computer or mobile app. Research shows that responding to an online lead in 5 minutes drives sales by as much as 21 times.

4: From tracking your marketing and sales processes to managing channel partners to pricing and quotations to automating your delivery process – You can automate any part of your sales and service process with Paramantra.

There’s nothing we don’t have a feature for.

Modernize Your Customer-Facing Functions

Our solution easily integrates with any of your existing software and communication channels or sources of data, to give you a cohesive and central platform to manage customer-facing functions.

When you subscribe to Paramantra, you can do so with trust and confidence knowing that we provide unconditional returns and refunds for periods as long as a year.

Industry Served:

Real Estate Sales CRM                           

Finance CRM Software

Travel CRM Software

Manufacturing CRM Software

Agri Business CRM Implimentation

Device Manufacturing Industry CRM Implimentation

CRM Implimentation in Co-operative Baniking Industry

CRM In Health Care Industry

Retail Industry CRM Implimentaion

Nutraceutical Industry CRM Implementation

“Is my current CRM System helping me achieve my business’s true potential?”

You must have asked yourself this question especially if you are looking to modernize your customer-facing functions. It is important that, while reviewing sales and marketing performance, your current system helps you get answers to these questions.

Inaccurate Data Impedes Your Decision Making

1: Are all leads generated by marketing being attended to in time?

2: How much revenue can we forecast and where is that going to come from?

3: What needs to be done for growing repeat business and client retention?

4: Which opportunities do we need to focus on to maximize sales?

These are simple questions, yet if answered correctly and on time, can decide between success and failure of an organization’s growth strategy.

Of course, the biggest challenge in answering these questions lies in getting team members to find and fill information, both correctly and regularly. This is what we do at Paramantra.

We help find answers to these questions, without forcing your teams to do tedious data entry and reporting every day.

We were founded in 2008 in the Greater Boston area and as of December 2019, we have direct offices in Delhi, Mumbai, Chennai, Hyderabad, and Bangalore. Awarded by the honorable Govt of India, we have helped 100s of customers in over 30 different industry verticals across India.

Sales And Marketing Automation

With over 250 modules we can mobilize and modernize every single aspect of your sales, marketing and service functions. Here are a few examples of what our solution can do for you:

1: Our solution can help your management team conduct performance review meetings more productively. Key information about revenue from upcoming sales, recurring payments, deals at risk and progress on delegated tasks are all available at the click of a button.

2: With Paramantra your team’s activity reports will have 85% lesser dependency on manual data entry. You can get automatically generated dashboards about your team’s activity levels and easily identify what your teams need to focus on.

3: Responding to an inquiry on time makes all the difference in this increasingly digital era. Paramantra makes it easy for your team members to respond to every customer, in as less as 5 minutes, without even going to their computer or mobile app. Research shows that responding to an online lead in 5 minutes drives sales by as much as 21 times.

4: From tracking your marketing and sales processes to managing channel partners to pricing and quotations to automating your delivery process – You can automate any part of your sales and service process with Paramantra.

There’s nothing we don’t have a feature for.

Modernize Your Customer-Facing Functions

Our solution easily integrates with any of your existing software and communication channels or sources of data, to give you a cohesive and central platform to manage customer-facing functions.

When you subscribe to Paramantra, you can do so with trust and confidence knowing that we provide unconditional returns and refunds for periods as long as a year.

Designing your solution, implementation, customizations and changes, dashboards, training and consulting will all be available to you on an Un-metered and unlimited basis.

We didn’t anticipate this. Neither did you or the world for that matter. Today, the global workforce is facing a unique situation – we are all working from home. This transition has not been easy especially since it isn’t a choice that you have made for your team and business but a necessary preventive measure.

 So while you stay indoors and stay healthy, it’s equally important for you and your team to stay productive.

It’s easier for certain roles than others. Non-customer facing teams in your company can smoothly transition to remote roles. Customer-facing teams, on the other hand, have had to do a lot of adapting. Especially, folks in sales.

 During this time your field sales team can’t physically meet customers. After all, health comes first.

As a business owner or manager, you also want to think of ways where sales teams can make the most of this time.

Selling From Home: Managing Your Sales Team and Their Distractions

There are external factors that will definitely impact your sales, but that doesn’t mean you settle for anything at all. There are distractions at home, some that can be avoided and some can’t.

For instance, your top-performing representative may be spending time trying to pacify his daughter or the rep who brought in the biggest numbers is juggling incoming sales calls while throwing instructions at the household help. You can’t blame them but neither can you risk your business.

 Especially at a time when digital marketing has the potential to boom. Currently, a large chunk of the population is at home browsing sites like LinkedIn, Facebook, Instagram. This is the time to up your marketing game. Also, all your resources can be allocated to handling incoming inquiries.

 Don’t Cut Down On Your Marketing Budget Just Yet

Now you must be thinking about how the distractions of working from home will mean fewer calls and few customer engagements. ‘This isn’t the time to invest in marketing’, is a general thought.

Not necessarily. While you can’t avoid or control the distractions remote teams face you can definitely ease the process of customer engagement.

Let’s say you begin to get 300 leads in a day. These 300 leads are then auto-allocated to 5 representatives based on the product/project your company specializes in. Now each of these representatives has 60 odd leads. Keeping in mind the distractions, the representative will be able to engage with 25 of these leads on time.

The rest will be forgotten behind the cries of a toddler or the buzz of the washing machine.

The representative now has to go back at the end of the day and look at the leads missed. Even if he/she manages to call these prospects, it’s too late.

According to an MIT study, if a lead is engaged 30 minutes after an inquiry, then they are less likely to remember the product they inquired for. We live in a world of digital distractions, so you need to strike while the iron is hot.

Social Distancing Does Not Equate To Fewer Sales

What Paramantra has done is to develop a solution that automatically allows your team to engage with leads within 5 minutes of an inquiry.

So each time a lead is generated, a message with the     details of the customer is sent to the representative.

Immediately after an auto-call is triggered where     once the representative answers, the call is routed to the customer.

 The Cost of A Forgotten Follow-up

The same MIT research has also found that immediate customer engagement can give you 21 times more meetings. It can also reduce lead wastage by 92%. Remember, the initial marketing investment you were apprehensive about? Well, that’s going to be worth it.

 Now we have the initial calls out of the way. So everything is fine? Not really. So we went a step ahead and covered another aspect that’s often missed.

 A promising first call with a customer is nothing without regular and consistent communication. So your team now has to manage new inquiries and a sea of scheduled follow-ups. The latter is usually missed or forgotten. This means that the prospect is still not ‘warm’ enough to remember your solution months later.

So if you don’t call at the scheduled time, then the deal is lost.

 It’s been found that the menace of the forgotten follow-up cannot be combatted by outlook calendars, alarms or even the old method of ‘jotting it down’. Your representatives have too many follow-ups to keep a track of. So we made that simple too.

If a representative schedules a follow-up two weeks     from now then at the given date and time, a scheduled call is     automatically triggered.

This connects your representative with your     customer.

Nothing is lost or forgotten.

 These are simple solutions, but given the complexity of our times, less is more. Paramantra’s sales solution is designed so it can be operated from remote offices. Even if your team has no access to the internet, they can update or access the CRM. There are no restrictions on device, browser or network compatibility.

The term field sales will take on new meanings. The role will need to adapt to the immediate circumstances. So, make the transition a smooth one for your team with an agile Sales CRM that adapts to the evolving needs of your business.

 Explore More About Sales Performance:

You Don’t     Need 21X Site Visits, Do You?

Meet Your     Sales Objectives with Our Real Estate CRM

4 Simple Steps     To Revive Lost Property Portal Leads

Real Estate     Sales Software 

Sales CRM     Software 

Pre Sales     Team CRM Software

Sales Team     Management CRM

Contact us

 to know how we have helped organizations, like yours, achieve these results, or drop us a mail on 

[email protected]

In every organization, there is a sales head or manager who walks out of management meetings with a look of defeat. This could be you or someone you know. Sales managers are the driving force behind a team’s productivity. These are the leaders who are responsible for ensuring that the company’s revenue continues to grow by creating sales goals that deliver results.

This article is not a crash course in setting goals for your team. This varies from one organization to the next. Instead, this article will help you create a plan to achieve these goals. We also recommend you to adopt these practices that not only help you set better goals but also become a better sales manager.

 Step 1: Set Realistic Goals

If 2 people in a team of 10 miss their goals, then they probably need more training. But how do you justify team performance when all 10 members fail to meet goals? This failure often happens because sales managers set unrealistic goals by succumbing to the pressure of delivering more. While the drive to do more is a great idea, it often does not translate into practice. Once you create your goals, measure them against these questions:

Do the sales goals align with the larger goals of the company?

Do these goals align with the strengths of my sales team?

Step 2: Breakdown These Goals

Step 1 gives you the goals, step 2 is about breaking these into smaller and simpler goals. You can’t control the end result but you can control the process and activities that lead to these results. The more precise you are about sales activities, the more the chances of achieving goals.

Breaking down large goals into small tasks is akin to eating smaller, easily digestible meals than one large one. While doing this you can consider:

The volume of sales to be generated.

Average sales orders that will help you achieve this sales volume.

Estimate the number of calls you need to make to then achieve these     sales orders and volume.

Break these calls down to annual, monthly and daily targets.

Assign these targets amongst team members.

Do a monthly assessment to see if this process is being executed. It’s also important to ask your team for feedback and incorporate this into your process breakdown.

Step 3: Assign Timelines To Goals

Once you breakdown your sales goals in step 2, you will be able to map out how much time it takes to achieve these goals. Don’t fret if timelines vary a bit during execution. Adding a timeline is also a way of creating accountability for you and your teams to achieve these goals.

Step 4: Smaller Targets to Achieve Bigger Goals

This may sound contradictory but assigning smaller targets can actually help your team achieve bigger goals. Smaller targets will not mean you compromise on sales volume. The idea is to make the process of achieving targets less overwhelming. You are using a positive manipulation technique and your team will thank you for it.

Smaller targets split across a defined time period makes it easy for your team to achieve targets and for you to monitor your team’s progress.

Step 5: Empower, Educate and Nurture

The most-well defined goals will fail if your team does not feel motivated. Remember knowledge is power. It’s essential to curate a training plan that covers product knowledge, best sales practices, understanding brand ideology, and their own strengths. Spend time with your team by doing workshops and sessions. The idea is to help each member of your team make decisions that align with sales and organizational goals.

Once on the field, it’s equally important to incorporate feedback mechanisms. Keep track of the performance of each member of your team. As Peter Ducker says in  ‘The Practice of Management’ –  ” What gets measured, gets managed”. Measuring your team’s progress against the goals will tell you who needs training and in what area.

You can use or modify these parameters to measure performance.

The percentage of calls that converted to an initial discussion

The ratio of follow-up calls undertaken post initial     discussion.

The percentage of leads that were converted into meetings.

Out of these meetings, the percentage of closures generated.

The average duration of sales cycles.

Percentage of deals that are lost or on hold from the initial leads     generated.

Let us warn you that assessing all these parameters will not be easy if you are using logbooks or excel sheets. If your sales team is made of more than 2 people then you should consider adopting a sales CRM software. These systems automate your sales process and are usually equipped with auto-generated reports. So all performance results are delivered to your email for all members and regions.

Step 6: Set Rewards For Sales Performance

Go back to your childhood and think of all the times you were rewarded for a task done well. This part of our personality remains the same in adulthood. You can’t expect your team to achieve goals without expecting any reward. Keep in mind the budget allotted to your team and then plan a consistent increase in incentives. Be fair and don’t overcommit. The more honest you are with your team the more responsibility they will show towards goals and organizational growth.

Explore More About How To Improve Sales Performance:

Gartner, Forrester, Grail and other renowned market research agencies have publicly shared the success ratios of CRM implementations. These market reports claim that, globally, 40-63% of CRM implementations fail to meet their stated objectives. While analysts cite various reasons to explain this high-failure rate, we, at Paramantra, have developed a program that allays your concerns about implementation failures. Paramantra has been serving the Sales CRM system needs of clients for over 11 years, with a retention rate of over 97%.

 Our intent is to familiarize realtors with development occurring in the Real Estate Sales CRM and marketing realms. We strive towards disseminating technological advancements that aid the goals of management teams looking to optimize sales results.

  MIT Report: Less Lead Wastage and More Site Visits

Professor Dr James Oldroyd at MIT analyzed 3 years of sales data and deciphered ground-breaking results. The key postulates of this report, which are most relevant to the Real Estate industry, state that:

You gain 21 times more site visits if leads     are contacted within 5 minutes, as opposed to 30 minutes, post enquiry.

Engagement within 5 minutes also reduces     lead wastage by 92%.

 Marketing Automation and Sales: Invest Less, Gain More   

Digital Marketing has emerged as a pertinent source of lead generation across verticals. Its importance has surpassed that of traditional methods. Hence, Real Estate enterprises are experiencing a pressing need to execute their sales and marketing operations on one cohesive platform. In addition, unsold inventory and a need to achieve excellence in sales operations are amongst the top 3 concerns faced by CXO’s today.

Paramantra has built technology that ‘speaks’ to contemporary sales. Native integrations with all sources, inbuilt intelligence for lead allocation and a high degree of automation ensure that there is zero loss of revenue due to missed opportunities or lack of action.

Changing Face of Real Estate Sales and Marketing

The “one-person-does-everything-in-sales-process” model is definitely obsolete. The reasons behind its obsolescence are several: from the advent of better time management principles, increase in salary expectations of tenured sales professionals and logistical issues where travelling back and forth between corporate and site offices is no longer feasible, longer sales cycles to increased competition. In recent times, a new framework of team structure has emerged that distributes the sales function across two or three groups. We have further explored and analysed this structure in a detailed article which you can find here.

  Contemporary Organizational Structure of Real Estate Sales

We Develop Sales CRM Software that Drives Business Results.

Over 4000+ users have streamlined existing processes with our Real Estate CRM. This implementation has helped improve the overall sales strategy of these organisations.

The result? Our customers have reduced manual data entry by 90% and improved first-time response rate by 85%. In addition, lost deals due to inaccuracies in pricing have been reduced by 82%. By removing these roadblocks, we have helped teams improve their overall sales process and helped organizations achieve 21 times more site visits. The advantage – an increase in revenue and transparency in internal systems coupled with improved quality of customer service.

Most Relevant Article For Real Estate Sales :

You Don’t Need 21X Site Visits, Do You?

Meet Your Sales Objectives with Our Real Estate CRM

4 Simple Steps To Revive Lost Property Portal Leads

Real Estate Sales Software

Sales CRM Software

Pre Sales Team CRM Software

Sales Team Management CRM

As a developer & promoter of real estate assets, you are battling evolving market trends, well-informed clients & unrelenting competitors. While you are busy combating these factors, the last thing you want is uncertainty in your revenue pipeline. Paramantra’s robust, intuitive & secure Real Estate CRM helps you effectively execute your sales strategy in this fast-paced and evolving market. There is no better way to sell real estate than Paramantra. Let me tell you how!

For over 10 years, Paramantra-CRM Software has been an able partner to thousands of real estate sales & marketing professionals. Our advanced technologies do not need manual data entry and intelligently integrate with every medium used for client communication. You can now gain actionable insights into all your sales processes unlike ever before.

Our end-to-end Real Estate CRM Solution covers your entire sales process from enquiry registrations, client communications, site visits, pricing, availability, and documentation to handing over keys to satisfied customers. All disparate avenues spanning from growing & managing channel partners to optimising your digital & offline marketing investments are cohesively integrated with our platform. There is nothing we don’t have a feature for.

Sometimes, device or network failures can occur. Our pervasive & resilient mobility solutions help you stay connected to your real estate CRM regardless of the device you are using or the network ranges you have access to.

Our industry-leading solution is backed with our pioneering Safe-Invest Program which ranges from 90 days to a full year. Choose us & experience complete peace of mind knowing that your investment will be our revenue only when you say so.

We want to connect with visionaries like you, who are always looking for improved ways of selling real estate. Tell us more about you and your enterprise. Get in touch today!

 Comparative Analysis and Read More:

Sales CRM  Software Features

Alternative To Salesforce

Real Estate  CRM Software

Alternative of  Goldmine And Sage

Finance CRM  Software

Alternative To  Lasso

Travel CRM  Software

Paramantra CRM Case Studies

Manufacturing CRM Software

Paramantra CRM Blog

Convergence- Powering Inside and Field Sales

EMBEDDED PRIVATE VOICE EXCHANGE

You can register customer interactions over all communication channels for sales and service scenarios. 

VOICE CONCIERGE

Talk to a voice concierge to update leads, requests, notes or to get important customer information. 

TEXT CONNECTIVITY

Use text to update tasks, start calls, change statuses, and create/assign leads or requests. This CRM application features keeps you covered even when you don't have access to the internet. 

EMAIL EXCHANGE

Manage all your customer emails from one cohesive platform. You can track follow-ups and quotes without depending on external sites. Your IT policy has a preferred email system? No problem. We ensure nothing falls through the cracks no matter what customizations you need. 

CHAT

Identify opportunities by gaining a 360 degree view of each interaction. So, your team can determine when customers need your help. 

MOBILE APP

Track your business calls, emails, texts from your mobile. Generate invoices or quotes and manage daily activity reports. Whether you are online or offline-Paramantra is always available

Advance CRM Features

KNOWLEDGE MANAGEMENT

Store product information and training modules which can be easily accessed by your team. 

FORECASTING

You can now accurately forecast deals after receiving AI-based qualitative and quantitative analysis. 

ESCALATION AND ALERTS

Track service requests, trigger alerts and escalations with our dynamic module which ensures no customer is left waiting. 

TARGET MANAGEMENT AND SALES REVIEW

Automatic updates based on dynamic rules helps you create, manage and track your sales targets. So you stay on track of your objectives. 

TASKS AND REMINDERS

An intelligent calendar helps you auto-schedule updates so you don't miss any follow-ups or important meetings. 

CPQ-INVOICE

Set pricing, send quotations, invoices and track collections. With our CRM  Software you can also share contracts, legal documentation with an in-built approval and tracking mechanism. 

Unlimited Integrations

Paramantra provides unlimited integrations to any and all listing website and portals. We are pre-integrated with Google Ads, Facebook and several email marketing services providers. Integrations to ERP, accounting or any other business applications is available.

CRM That Is Fit For All

PROJECT MANAGEMENT

Handling multiple projects simultaneously is made easy with Paramantra. You can manage milestones, activities, dependencies and expenses - all from one secure platform. 

STORE

Effectively manage supply levels, receivables, the dispatch and handling of rejects. You can manage purchases with approval management and vendor/principal management. 

API

With infinite integrations and an exhaustive list of service connectors, we make sure that your systems communicate with each other.

 SPARES, REPAIR AND RETURNS

Manage service requests for repairs, replacements, spares, returns and billing. 

CO-ASSIGNMENT:

Heading for a holiday but don't want to miss on follow-ups? Co-assign leads to colleagues while retaining control over lead activity. 

APPROVAL

Unsure of whether a lead is valid or not? With the approval feature you can promptly get your request approved by your manager 

SERVICE LEVEL AGREEMENT

Create a core system that is as strong as your strategy. With comprehensive functionalities you can create service level plans for customers and clients. 

MTTR/FTFR

Don't rely on manual reporting to calculate important metrics when in-built auto-mechanisms do it for you. Designed for teams who support and service mission critical equipment or machinery. 

SENTIMENT ANALYSIS

Understand the value of tactical insights to your business as a source of quicker feedback. We give you what conventional data sources don't - identification and understanding of opinions and experiences of prospects. 

SERVICE MANAGEMENT

Comprehensive modules to manage projects, milestones, activities, dependencies and expenses. Keep your projects on track and your clients posted. 

LEAD MANAGEMENT

Advanced enterprise grade capabilities that adapt to your sales process. With a fully configurable lead management system, our CRM ensures you stay on top of all processes. 

AUTO RESPONSES

You can send personalized responses and notifications which are triggered based on events. Send emails and text messages based on dynamic and configurable rules.

Read More:

·         Paramantra CRM Software Features

·         Real Estate CRM Software

·         Finance CRM Software

·         Travel CRM Software

·         Manufacturing CRM Software

Comparative Analysis

·         Alternative To Salesforce

·         Alternative of Goldmine And Sage

·         Alternative To Lasso

·         Paramantra CRM Case Studies