The amount of times I heard âI want a managerâ today for issues that 100% did not require a managerâŚ
Ah, retail.
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@cashiercomplaints
The amount of times I heard âI want a managerâ today for issues that 100% did not require a managerâŚ
Ah, retail.

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Imagine being talked to at work bedside your response time is â0.8 of a secondâ outside the âideal rangeâ
I love retail lol
Customers need to be better guests and i am not kidding.
Coworker called a manager to have them let me into a locked office to retrieve something she assumed the manager wouldnât be able to find. Since Iâm one of three people who work in said office, my coworker figured it would just be easier if the manager let me inside and I grabbed what was needed really quick.
Manager comes up and starts yelling at me over something entirely different that was happening at the service desk. I, taken completely off guard by it, said âI have nothing to do with any of that. Iâm not sure how I even got roped into doing this.â
They immediately closed the office door on me and said theyâd call someone else to find what they needed to be looking forâŚ
So you can be upset at me for standing up for myself and and telling you that Iâm not working at the service desk and Iâm not responsible for what youâre mad at⌠but I canât be upset that youâre yelling at me for something I have no control over? Alright. We love that logic. We also love how you slammed a door shut on me. What are you, a child?

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Sometimes, I get tired of all the metrics that corporate wants to keep track of and the mundane things we get yelled at on a daily basis.
âYouâre not utilizing hand scanners at the self checkouts enough.â âYour tender time is too slow. I donât care if your customer is old and fumbling around with their payment⌠you should be faster.â âYou didnât key in enough birthdates.â âYour AI score is low because youâre hitting what it thinks is the wrong button or youâre not having the customer scan the missed item. They didnât have a missed item? Theyâre doing separate transactions? Itâs mad at their baby in the shopping cart? Doesnât matter. Youâre not doing good enough.â
âThis said it would be half off the sticker.â
âYes. It took $10.50 off.â
âBut it said it would be half off the stickerâŚâ
âYes⌠and it took $10.50 offâŚâ
âI thought it would take half off the $21. I guess Iâm just confused.â
âYes⌠$10.50 came off the $21.â
Vent:
Retail.
âThese are supposed to be buy one, get one for $1.â
âYes⌠so if you can see here, it charged you $6.18 and beneath it, it says -$2.09 so your total is $4.09 for the both.â
âI donât understand. It should be $4.09. It says $6.18.â
âIt says $6.18 - 2.09. Thatâs $4.09. You have to kind of do the math to see it reflected here. Youâll be able to better see it on the paper receipt.â
âMaybe we should go to a real register,â says the husband.
My brain: itâs literally going to display the same way at another register, but please, go waste your time elsewhere. I canât make you do simple math.

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âCan I get someone over by the bikes? I wasnât able to find anyone.â
Me: *tries to phone someone for assistance*
Literally 30 seconds later⌠âForget it! Iâll take my business somewhere else! It shouldnât be this hard to find a person!â
Huh. Shouldnât be hard to wait more than 30 seconds either for assistance and shouldnât yell at the people willing to help, but BYE! âđť
I genuinely will never understand that the longer I work where I do, the worse my schedule becomes. My seniority seems to mean nothing. If youâre full time, you get screwed over.
Dear crotchety old man who always complains when we donât have a particular size plastic bag he prefers when he checks out: I donât like you.
I havenât liked you for years.
The fact you are so rude and so disrespectful over f*cking plastic bags blows my mind.
I love that you always argue back with everyone who tells you that we donât have any to offer⌠as if we have nothing better to do than lie about a f*cking plastic bag.
I love that you always threaten to call corporate as well. Theyâre not going to give a f*ck that you couldnât receive a large plastic bag. I donât know why you act so inconvenienced each time youâre in. We only used to carry these bags around the holiday season in the first place nor can we control the frequency of when they get shipped to the store for use, because again, theyâre more of a Christmas âconvenienceâ.
Hereâs an idea - maybe bring some of the 97 large plastic bags that you take each time you come in with you whenever you choose to come shopping if youâre that concerned about them and feel that you need to have them. Invest in large reusable bags for $1 if it makes carrying your groceries onto public transit easier for you.
been imagining my job as if it's a sitcom with a massive ensemble cast. it helps me to withstand the psychological damage that customers inflict upon me each day
The Self-Checkout Walk of Shame đđ¤Ą
There is no humility quite like standing under a flashing red light while a robotic voice repeats "Please wait for assistance" for the entire store to hear. đ¨ Youâre just standing there with your hands folded, trying to look as innocent and non-threatening as possible while the one employee on duty finishes a 10-minute conversation three aisles away. Youâve scanned one (1) bag of chips and somehow the machine thinks youâre trying to pull a heist. Itâs a test of patience, a test of character, and a reminder that we are all just one "unexpected item in bagging area" away from a total villain arc. đâ¨
Reblog if you've ever been personally victimized by a self-checkout machine and follow for more daily relatable chaos.

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The curse of being one who capably provides patient and/or excellent customer service is that you slowly accumulate your store's worst customers who will now insist on being served by you and only you
âYou canât look up an item for me to see if you carry it? I can do that at home on my computer!â
âNo, I do not have a way to look that information up for you without the item or a shelf tag that has its UPC.â
âThere are no items and no shelf tag.â
âThen itâs safe to say we donât carry the itemâŚâ