Cashier Complaints

“Actually, the sign says it’s that price when you clip a digital coupon… and it looks like the cashier manually keyed in the coupon for you since you didn’t have it.”

“The sign says…”

“The sign says you need to clip a digital coupon. The cashier manually entered one for you so you received it at that price.”

“😡 that’s not what the sign says”

“It’s exactly what the sign and the sales ad says and you got it for that price.”

“You need to take the sign down!”

Friendly reminder: we don’t choose to have the system go down. We don’t think it’s fun to just have to stand there and patiently (or in your case, impatiently) wait for payments to process. We aren’t starting at our registers for fun. Those managers you see running around from place-to-place on the phone? They’re calling for help - trying to explain the situation, find out what is happening and why… trying to fix it.

“Open another register.”

What part of “the entire store is currently down” did you not understand?

“Well, there should be a cash only register open!”

The registers aren’t even able to scan items right now.

“Can I go pay over there?”

No… the self checkouts and the service desk are all FROZEN because THE SYSTEM IS DOWN.

“I’m leaving. This is a YOU problem, not a me problem.”

You can leave all you want, but your items are not paid for and you aren’t leaving with them.

Mind genuinely blown. 🤯

Ok… and??

Manager comes up and starts yelling at me over something entirely different that was happening at the service desk. I, taken completely off guard by it, said “I have nothing to do with any of that. I’m not sure how I even got roped into doing this.”

They immediately closed the office door on me and said they’d call someone else to find what they needed to be looking for…