Hey, customers.
Friendly reminder: we don’t choose to have the system go down. We don’t think it’s fun to just have to stand there and patiently (or in your case, impatiently) wait for payments to process. We aren’t starting at our registers for fun. Those managers you see running around from place-to-place on the phone? They’re calling for help - trying to explain the situation, find out what is happening and why… trying to fix it.
“Open another register.”
What part of “the entire store is currently down” did you not understand?
“Well, there should be a cash only register open!”
The registers aren’t even able to scan items right now.
“Can I go pay over there?”
No… the self checkouts and the service desk are all FROZEN because THE SYSTEM IS DOWN.
“I’m leaving. This is a YOU problem, not a me problem.”
You can leave all you want, but your items are not paid for and you aren’t leaving with them.
By the way, I think this lasted for maybe 5 minutes. 5 minutes. If you don’t have 5 minutes you can spend in the grocery store, don’t come.
