What Does an NDIS Support Coordinator Do?
NDIS participants can use a ndis support coordinator to help them get the most out of their plan. They can also help them set up service agreements with providers, and prepare them for reassessments.
A great ndis support coordinator will understand your plan inside out and get to know you as well. They can assist with connections to informal, community and funded supports, as well as negotiating service prices.
Identifying your needs
Identifying your needs is the first step in getting the best NDIS supports. Your NDIS support coordinator will help you find out all the NDIS and community services that are available in your area. They will also help you understand the systems and processes involved in managing your NDIS plan and supporting you to achieve your goals.
They will also be able to identify any potential risks to your safety. All NDIS providers and workers – including support coordinators – are required to promote the safety of participants. They will be able to help you resolve any issues or complaints with service providers and are able to act as a mediator if needed.
A good NDIS support coordinator will make sure that they are highly flexible and can adjust to any unforeseen challenges or changes. They will also make sure that they minimise any conflicts of interest and defer to independent advocacy if necessary. This is important because it means that you can feel empowered to make your own decisions.
Creating a service plan
Depending on your needs, you may need a specialist support coordinator to help you design a service plan for your circumstances. This could include setting up service agreements, finding new supports and checking that your current services are working for you. A good specialist support coordinator should also be able to identify any barriers to your independence and find ways of overcoming them.
In addition to this, your specialist support coordinator should have a thorough understanding of local community services. This means they will be able to help you connect with informal, community and NDIS funded supports. They will also help you make the most of your NDIS plan and understand how your budget works.
They should also be able to assist you in resolving problems or challenges with your service providers. They can also prepare you for a plan review, and help you work out how to manage your own plan in the future.
Linking you to the right services
A good Support Coordinator will know their local community and be able to find the NDIS providers, mainstream and community services that best suit your needs. They will also be able to assist you with your plan reviews and self-advocacy needs.
In addition, Support Coordination can help you learn how to manage your NDIS plan on your own in the future. This will be done by helping you develop the skills, knowledge and confidence to do this yourself in line with your goals.
NDIS Participants can receive up to 100 hours of support coordination each year, as part of their NDIS package. This includes support coordination for informal, mainstream and community supports, and can be found under the Capacity Building Category in the NDIS price guide.
Monitoring your progress
A good NDIS support coordinator will monitor your progress. They will ensure that your supports and services are working well for you and make necessary adjustments. They will also help you prepare for your reassessments. They will also have extensive knowledge of the NDIS and community sectors. They will also work with you to develop the skills, confidence and resilience to manage your NDIS plan on your own.
Not all participants need a support coordinator, but if you think you might need one, it’s important to discuss your needs with your planner and include it in your NDIS plan. NDIS participants can start working with a support coordinator almost immediately after they have their plan approved.
When choosing a NDIS support coordinator, be sure to look for someone who is hardworking and outcome-focused. They should prioritize your needs and help you achieve your goals. They should also work for an NDIS provider that respects your independence.












