Enterprise Chatbot Builder Platform

The hospitality industry is one of those industries in which warmth, personalization and customer satisfaction remain critical components to capture, retain and foster brand loyalty and ensuring bottom-line profitability. In this blog, we’ll discuss how chatbots are proving to be an effective solution for bridging the emotive personalization gap between hospitality businesses and the guest experience.

Thanks to artificial intelligence and machine learning technologies, today’s chatbots have become invaluable tools for customer service operations. They are not only streamlining and optimizing customer experiences at every stage in the service process but are also proving to be helpful aids to customer service representatives. Here are 10 powerful benefits of adopting chatbots for customer service:

And in addition to the cost savings, the trend of people preferring to get information via chat compared to a traditional phone call is increasing.

According to a study by Consumer Goods, 55% of the amount spent on trade promotions fail to grow the brand for both the manufacturer and the retailer. That’s why both the parties need to dig deeper into data, roll up their sleeves and start thinking out of the box to make it all work.

If you are wondering how to make your sales teams more efficient, leaner, highly predictable and motivated and reduce training costs, chatbots are the answer. This blog post will explore why.

However, despite their popularity and increasing awareness around the incredible benefits that chatbots can bring to businesses, there hasn’t been nearly as much discussion around what chatbots can actually do for users. So while chatbots are touted as the next big thing across a variety of industries, businesses still do not know them for much beyond their ability to answer their customer’s most basic FAQs.

The interesting part is that Chatbots that come with different abilities and fulfil a different purpose in each industry. We have gathered some use cases for each industry and examples of how they have been deployed. This will help you explore and evaluate how you can use a chatbot for your industry. Chatbots are still emerging technologies and so are the use cases. Here are some use cases.

With the power of artificial intelligence (AI) and natural language processing (NLP), chatbots are solving a multitude of business challenges.

Just as with any new technology that enters the market, there is always the lingering question of whether the new technology will replace the old. This question has led to an ongoing debate about whether chatbots would or should completely replace apps in today’s ever-evolving technological environment. While some experts seem to think chatbots will, in fact, soon replace apps, others predict that they will continue to co-exist, and even complement each other for a few years to come.

However, despite their popularity and increasing awareness around the incredible benefits that chatbots can bring to businesses, there hasn’t been nearly as much discussion around what chatbots can actually do for users. So while chatbots are touted as the next big thing across a variety of industries, businesses still do not know them for much beyond their ability to answer their customer’s most basic FAQs.

In the last few years, there has been much hype around chatbots and Artificial Intelligence (AI) in digital transformation. These technologies with their conversational capabilities can transform the business workflow process and increase customer loyalty.

In the last few years, there has been much hype around chatbots and Artificial Intelligence (AI) in digital transformation. These technologies with their conversational capabilities can transform the business workflow process and increase customer loyalty.

Organizations are incorporating Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) as central components of their digital transformation strategy.

In fact, they hardly have time to personally update the status of rejected applications while they’re busy sourcing candidates. Almost 75% of the applicants never hear back from recruiters.

Many industries across the globe like healthcare, CPG, banking, financial, IT, customer service, retail etc., are adopting artificial intelligence (AI) powered chatbots to automate a range of tasks and simplify business processes.

From recruitment to onboarding to delivering a stellar employee experience to reducing cost-per-contact, Chatbots offer numerous use cases for the HR department. As someone who helped deploy multifaceted HR chatbots for Fortune 500 companies, SMBs and start-ups, we created this infographic to educate you on the how AI chatbots can solve complex challenges of the HR department.

Ensuring that an IT help desk or service desk is running hassle free at all times is an ongoing challenge for enterprises across the world. IT is the backbone of the modern organization – all employees are highly dependent on efficient running of IT services. It is, therefore, not surprising that they expect an instant resolution for the IT issues they run into on a frequent basis.