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-RG
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@bkbxconstrux
Presentation
-RG

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Prototyping
-RG
Prototyping Round 2: Monier, Josh, Ronnie, Naomi & Debbie
MONIER
app into google maps:
Yes, uses google maps.
You can map out your route, avoid constructions, different options, etc.
how might you use?
It will help a lot.
How?
In the news, how before you head outside, you can see where the delays are. It’s going to be good, helps a lot of people to know exactly where the streets are closed.
What type of information would you want to see? Know where the streets are closed, what else?
I work in this building and they’ve been doing construction for a while because they’re building a new entrance for the subways, and most of the time it’s closed, so we have to go all the way (unintelligible) and take the freight all the way up.
How? You’d want to know ahead of time? What would be helpful to get that information? How would you want to know?
A notice before the construction site or an email. Just a heads up that this entrance will be closed from this date to this date. Sometimes you go all the way there and then you end up coming back.
So communication is also important.
Traffic light indicators:
C light blinks or solid. How early would you want to see it?
That would be awesome! The sooner the better. All the traffic goes there and them boom all the traffic is there. But if they know before, people can change routes.
How far would you want to see it?
Depending on traffic flow, 3 blocks. It could vary.
Blinking or solid?
I would like a sign. Construction three blocks away. They might think the light isn’t work to have a light.
Maybe a fourth light would be better.
How do you usually get around?
Take the subway.
Josh:
See an addition (construction sign)—what would you think that meant?
That there’s construction up ahead.
Do you think it would be helpful for a biker or driver?
For both, maybe. I think if you’ve been biking around in this city long enough, you know there’s going to be some impediment regardless of whether there’s going to be a sign for it or not, but the car driver may be a little bit more worried.
From NY? I’ve lived here for 15 years.
Is there a way this could be more helpful?
I mean, I guess having it be up or down would work so it doesn’t make you think it’s not about the turning. But below, with all the double decker tour buses, so it may be a an issue.
How far ahead would you want to know?
Maybe for the next block—mid block might be confusing.
If you’re walking around construction/driving, would you use a kiosk?
Probably not, no.
Do you use Gmaps?
Avoid construction, voice guidance, display different entrances, would that help?
Very helpful, so many times walking or biking around and there’s no way to get around going four extra blocks so it would be great to know in advance.
Anything that might make it better?
Can’t think of anything right now.
Do you find construction to be hindrance or no?
Oh, if you live in NY, you have to see it as a hindrance now. You can’t go two or three blocks without the hindrances. oN 9th ave, it’s crazy how much construction is happening. With the amount of construction that’s going on, it would be helpful to have more information even though it’s almost impossible to avoid it.
What kind of info would you want?
I guess within the construction maps, if there’s a lane shut down, if I’m biking, and everyone is coming into one lane and the bike lane is gone, there’s a nervousness of getting hit.
Ronnie
When you’re driving, if you saw the addition, what would it mean to you?
There’s work ahead.
Helpful or no?
Yes, we’d probably try to find other ways.
It would help to take a diff route? How far in advance would you want to see?
Yes, far enough to change route. 3 is fine.
How often do you drive?
once in two weeks.
Do you think construction is a problem when you drive?
Yes.
How so?
If the road is blocked and also parking.
Do you use google maps?
Yes.
Naomi
Do you drive or bike? No
From NY: No
Central Jersey, but live in NYC.
If you saw the light, would you know what it meant?
Construction ahead.
Would you find helpful?
Probably helpful, everyone has to see the light. If it’s on the side, they might not see.
How far in advance would you want to see it?
As far as possible, with enough time to slow down for people’s purposes, to know that I’d have to feed lanes, or that there’s going to be a bottle neck—like a block ahead or two blocks.
Improvement?
Only thing is that on traditional signs, you usually see a distance, but maybe you could do that in blocks instead of feet. Like on the highways, it usually says something like construction a 1000 ft ahead, but it doesn’t mean much to me when I’m driving 60mph so if you could say how many blocks or the street number, that way people could know where it’s at and how much time they’ve got because in the city, we work in blocks. I know that 20 blocks is a mile and how long it takes to walk that or drive that. I think people geographically think in blocks in the city so framing it in blocks instead of feet would be more helpful.
Use Gmaps?
Yes.
Description of app by Ricky.
Really smart, I assume this is all going to be helpful in saving people’s lives, right?
Also, we wanted to make construction less obstrusive.
As a pedestrian mainly, probably not, but as a driver, absolutely. My only thought is that there’s construction everywhere, so would the whole map just be peppered with orange triangles? Or like, at least, with hours (of construction), I don’t know.
Maybe we could do it in only certain areas?
Yeah, like maybe just where the roads are closed? Maybe just limit it to closed roads instead of lanes restricted. Because all of 2nd Ave would be one orange sign otherwise…
Kiosk—would you interact with it?
I probably would, especially if it was in the neighborhood where I lived. As a resident, it matters more to me than as a passerby. they have the kiosks in subways now and people use it. WE ARE AN INCREASINGLY CONNECTED AND INFORMED SOCIETY AND WE EXPECT MACHINES TO TELL US EVERYTHING WE KNOW. So, I assume people would use that.
DEBBIE
Traffic Light
Thinks it would be helpful for drivers – “prevent” “You would take another route… you should take another route”
Placement doesn’t matter
“beeter on the offside of the street because people run red lights”
“People want to see something different because they’re always looking around”
“Even pedestrians need a flag, because some people are walking in the clouds”
“Orange is a signified color of caution”
“I would want to see it in a block in advance”
“All this construction is going on in the city and they keep on reopening the streets” – “it’s a hazard” -- “nobody is caring about people”
Computer Feedback
“I think there should be kiosks everywhere” for feedback
Google Maps
Not really a user
“I think it would be useful to a lot of people”
“Whatever Google maps can do to help me safetywise”
“Systems changing all the time—directions are changing all the time”
“The app is good to help maneuver”
-RG
Prototyping Round 1: Shandy and Ryan
Shandy and Ryan Prototyping Interview
Alie: (Explanation of the application prototype interface)
Toni: What would you want to see on an application like that?
Shandy (?): Street chaos
Ryan (?): Construction times, maybe.
Alie: Are you guys bike messengers?
Shandy: Yeah. We work around everything. If this street is blocked I’ll just jump the sidewalk
Alie: Do you think you might look it up and decide to avoid that street and go somewhere else, or just go where you have to go?
Ryan: Sometimes it would be useful. It would even be useful for like parades and all that kind of crap, when they close that shit, because I got killed on last week with that whole police thing. I had to shoot back and forth- that was chaos.
Toni: So knowing that ahead of time would be super useful- parades and all of that type of stuff. So maybe you could even like use a keyword search. Would that be helpful?
Shandy: Like a hashtag, yeah.
Toni: The second thing we’d like to show you is actually something that would indicate if there is construction coming up (explains orange light around traffic lights prototype).
Shandy: Like on that specific street?
Ryan: That’s actually pretty cool.
Toni: How far away would you like to see that, like how many blocks away would you like to see something like that?
Ryan: I only need it like two- as long as I can make a left or a right
Toni: Would it be helpful if maybe it was on the side for bikers, more like eye level?
Ryan: I don’t use bike lanes, personally. Like if you had something where, you know, it indicates if there’s construction in a bike lane. That would be helpful…for someone. Some people use bike lanes.
Shandy: There’s often like construction that will send riders into the street. Some people actually use bike lanes and they’ll get nervous.
Toni: That’s really helpful. Is there anything else that you would like to tell us about something you’d like to see created about construction in New York City?
Shandy: Uh, not really.
Ryan: We see construction, we just go around it.
Construction communication provides stakeholders and shareholders a better understanding of what is going on within their respective communities. By integrating construction in the NYC landscape, community members are able to feel fully engaged in the process to innovate and beautify their city. This is what BKBX Construx hopes to create, a sense of engagement in the construction process to ensure that everyone is aware of what's ahead for their community. Our C-App and C-Light works as a systematic method to increase awareness in areas where construction is taking place!!
-DE

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Our C-Light prototype used as a visual during our interviews received great feedback and overall acceptance!
-DE
Thoughts from our Prototyping Field Interviews
We are focused on travelers in general, not just commuters.
Key quote: "When I see construction, I just go around it"- from bike messengers. A walker reinforced this by saying "We as walkers are impulsive, we see something and we walk around it." An insight for us is that drivers don't have that option- perhaps the c-lite can give drivers the equivalent of the opportunity to "just go around it" through timely warnings, right at the time when it's needed.
Travelers might also appreciate an MTA construction overlay in google maps as well. Right now, it's nearly impossible to understand underground construction.
-af
In the moment synthesis of an interview! Great ideas and thoughts were shared. - ak
Great to see some of our prototype ideas come to life! This is one called construction earphones. We didn't move forward with the idea but may be something we can revisit in the future. -ak
Interviewing around Bryant park getting great feedback on the c-light and c-app.
Next steps: iteration 2- obtain materials and construct a c-light, re design the c-app in pop app, schedule a Tuesday hangout, start the ppt, transcribe and pull salient quotes from 4 interviews.
-af

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PROTOTYPE sessions continue to create greatness...introducing the C-Light.
-DE
PROTOTYPE sessions create greatness...introducing the Construction Icons, maps, route options, and application add-ons!
-DE
Sketching
Interview Template
Field Research - Interview Guide Date: Interviewers:
(+/-) What is construction? (try to get a vague definition, see if any keywords come up)
How long do you normally work at a site?
What do you think about the people who live/work near your site? Do you interact with them a lot?
Tell me about your best constructions job. Tell me about the worst.
(-)Who do you think is most inconvenienced?
What are some things you would like to see done differently?
Brief word association:
-NYC
-community
-building
-scaffolding
-orange cone
-construction worker
Interviewers:
What are 5 memorable things about this interview?
Relevant Agencies
Uniform Land Use Review Procedure (ULURP) Dept of City Planning reviews all applications for new buildings for zoning regulations and proper land use. This pdf shows the review process. Construction does not appear to fall under the ULURP review, but it’s a useful process to be aware of.
Review process mapped out: http://www.nyc.gov/html/dcp/pdf/luproc/lur.pdf ULURP webiste: http://www.nyc.gov/html/dcp/html/ap/step5_ulurp.shtml
NYC Department of Design and Construction (DCC): The Department of Design and Construction (DDC) builds many of the civic facilities New Yorkers use every day. As the City's primary capital construction project manager, we provide communities with new or renovated structures such as firehouses, libraries, police precincts, courthouses and senior centers.
http://www.nyc.gov/html/ddc/html/home/home.shtml
Community board 2, in Greenwich village often clashes with NYU construction and development plans. Communication in the village regarding construction, and community approval is very robust. http://www.nyc.gov/html/mancb2/html/home/home.shtml
Department of Buildings Info and Resources:
NYC DOB Strategic Plan: A strategy to improve NYC construction and development- This has really good stuff divided into sections on technology, quality of life, development, training and enforcement. It’s further divided by progress up to today, and plans for tomorrow.
http://www.nyc.gov/html/dob/downloads/pdf/Building_NY_StrategicPlan_2013.pdf
NYC Development Hub- Where design professional can electronically submit plans and apply for permits. It’s all digital, and the individual doesn’t have to apply for permits in person. https://a810-efiling.nyc.gov/eRenewal/loginER.jsp Hub is a huge resource for design and construction managers, and saves a ton of time. It’s also an electronic platform that can pull a ton of data. Perhaps all of this easily accessible electronic data, combined with time savings for construction managers can be used to improve communications with the community.
Construction Information Panel Law: Bloomberg administration introduced this: Local Law 47 of 2013, requires viewing panels at construction sites, and a panel with a rendering of what the site will look like. "By combining permit postings, contractor information and a project rendering into one simplified, easy-to-read, large panel, regulators have easier access to important information for enforcement - and neighbors have a quick and easy way to understand the changes underway in their neighborhoods." http://www.nyc.gov/html/dob/downloads/pdf/how_to_comply_local_law_47of2013.pdf
http://www.wnyc.org/story/go-ahead-peer-construction-site/
NYC Dept of Buildings Stalled Sites Unit: In October 2009, the Stalled Sites Program was created to encourage owners to safely maintain their sites while work stalled. Owners and developers that opted into the Stalled Sites program created in-depth site safety maintenance plans tailored to their sites’ specific challenges in exchange for being able to renew their active permits for up to four years. The Stalled Sites Program ended in July 2013 as required by the enacting legislation. http://www.nyc.gov/html/dob/html/safety/stalled_construction.shtml
App from DOB that let’s you search info on >1 million city buildings: I (alie) found a permit for upcoming renovations in my apartment building. Useful info, but perhaps not very well digested for the general population. http://enr.construction.com/technology/information_technology/2013/0311-latest-nyc-app-lets-users-search-data-on-city8217s-buildings.asp

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Saw this when walking in battery park! Communication is key :) it was nice to know what this will eventually be.
There is always a work around. With construction, you find another way. -ak