I’ve definitely encountered my fair share of these and it’s not JUST passwords and sensitive info they ask for. The way many of these scams work is by exploiting PayPal’s systems and TOS (which, thankfully, has changed a lot over the years to try and close these loopholes… unfortunately, it’s at the expense of customers sometimes, so it has been a mixed bag). Here’s an alternate rundown of what these scammers will do:
Step one: they ask you for YOUR PayPal email to send you a friends and family transfer. They will insist on an existing amount of money, usually much higher than your going rates, and also insist on paying you up front. This does not happen with real clients. You are the one who sets the amount, you are the one who sets the timeline for your payment.
Step two: even if they say they will pay you $300, they’ll “accidentally” pay you $3,000 (or some other large sum of money). They will then demand that you pay back the extra money by sending the money to THEIR account. They might ask you to go through friends and family, or they might even ask you to directly wire them something through Zelle or your country’s equivalent direct bank transfer. THESE ARE NONREFNDABLE. NEVER SEND MONEY TO A STRANGER THROUGH DIRECT BANK TRANSFER BC YOU WILL NEVER SEE IT AGAIN. They also might send you a fake PayPal email that only looks like they sent you way too much money when in reality if you look in your account you won’t see anything at all. They’re hoping you’ll either fall for the fake email, or at least click a phishing link embedded in it so they can steal your info and access your PayPal that way. Keep in mind this step varies scammer to scammer, they have many ways of stealing money from you. The important part is they will pressure you to send them money instead of simply hitting refund or cancel transaction directly in PayPal. Never click links, always go directly to the official PayPal website to view notifications.
Step three: after you “pay back” the money, or even if you claim you can’t, they will file a chargeback through either PayPal or their credit card, claiming YOU are the scammer who stole their money. PayPal and banks typically side with the customer, not the seller, so you’re shit outta luck. So now, not only do you not get paid, you might’ve even lost money by “returning” money to the scammer. They’re hoping that you gave money directly from your bank acc or other method and won’t know how to get it back. Thankfully, this is for once where PayPal *might* have your back. If you saved evidence of your correspondence and can get in touch with an actual human customer support, they may side with you and give your money back, unless the other side has already transferred the money off of their PayPal acc to somewhere else. So act fast if you think you might’ve been scammed. Same with banks. If you used a credit card to pay them back, you may still be able to file a chargeback and get your money back, similar to how the scammers might file a chargeback to get their money back.
The best ways to protect yourself:
Always. Send. Invoices. I don’t care that PayPal has fees associated with them. Always. Send. Invoices. It is VASTLY safer than doing friends and family, and you will be protected with seller protection. Invoices also allow you to add a TOS, add an optional tip, allow partial payments, and even hide your legal name, address, and other sensitive info. If you sell digital commissions, turn off “item will be shipped” bc otherwise they’ll ask for a tracking number. You can also use other sites like Square or Stripe to send invoices, but their fee structures are a bit different. But DO NOT do friends and family unless you are actually friends and/or family with that person.