atriem

Terms of Service

ALL PRICES ARE IN NEW ZEALAND DOLLARS (NZD), PLEASE CHECK A CURRENCY CONVERTER BEFORE COMMISSIONING ME.

As the artist, I have the right to reject a project for any reason before payment is issued.   

PAYMENT

My prices are subject to change, but if they alter midway through your commission the original price will be honoured.

All commissions are paypal only. I will invoice you, please do not send me money beforehand as it will be refunded. Payment must be made either in full upfront or as a 50% deposit. The rest of of the 50% must be paid once the concept is approved by the commissioner.

PROCESS

After you send the application form, I will email you any questions I have and an invoice to either pay a 50% deposit or the full price.

You will be emailed or messaged rough concepts for confirmation/alteration before the refining process begins. Commission progress will stop until I get feedback from you.

After I get your approval, I will invoice you for the remaining 50%. I will continue with your chosen option after I have received the final payment.

I will be sending you progress shots and be in constant communication so you can get the work you want while the commission progresses.

Once I have finished the commission, I will send you the signed high-res image via email depending on your preference.

You are allowed two revisions of the final work before a fee will be added for additional changes.

REFUNDS

The client can stop a commission by notifying me as soon as possible. You will be refunded in full if the commission has not started. If you have been sent the concepts or I have already started on the commission you will not have your 50% deposit refunded. If you paid in full you will be refunded 50%.

Please remember that the result of artwork is always subjective. You are paying for my time and effort only. I am not liable for artworks that do not meet your expected criteria from me. As such, you will not be refunded if the commission has been completed while we’ve been in constant communication.  

COPYRIGHT AND USAGE

The client will have no right to use the commission until payment is met. The copyright will be retained by the artist, but the intellectual property resides with the original owner.

You cannot claim the commissioned work as your own. The client may display the commission however they must credit the artist and link back to one of my social media pages. The commissioner decides if the artist is able to share the work on any portfolios or social media. It is up to the commissioner whether they want their identity associated with the work or if they wish to remain anonymous. The commissioner decides if they give permission for the design to be sold in my online store in the future.