in lieu of flowers, send him back.

stebbins is the beleaguered agm who is simultaneously over- and under-qualified for the gm position that he suddenly has to fill because the last gm was transferred to another location across the state. he has not been promoted yet because he's technically still "in training," but that means he's doing twice the work for the same pay and his hours count directly towards the weekly scheduling so he can't give anyone the hours they need or hire anyone new while the major (regional manager) breathes down his neck about labor percentages.

art, collie, pete and ray are shift leaders and they're all still adjusting to the new system because corporate had them change over the software at the till and the kind of safe they use. they did not train them. none of them have food handling certifications, and if they do, it's at least a year out of date.

collie and ray threaten to walk at least once per shift. pete mostly just stands in the walk-in and stares into the middle distance for a few minutes at a time and then goes back out like nothing happened. art chainsmokes right next to the back door when he's mad at the back of house.

hank is a dishwasher who listens to his music with his airpods in but sings along out loud and vapes in the back.

barkovitch has been fired and re-hired like three times and is permanently relegated to back of house positions. control over the jbl must be wrestled from him and he plays bad music on purpose.

pearson has a panic attack in the walk-in about once a week, which he sometimes shares with harkness. he totaled his car two weeks ago and is barely being paid enough to cover his uber fees. harkness's bike got stolen.

curley's a minor so he works half-shifts and tries to weasel out of his breaks so he can eke a little more out of his paycheck, but nobody wants to violate labor laws personally so he's fresh out of luck

the a/c doesn't work in the summer months and part of the ceiling leaks. there's a teeny bit of a roach problem, but they're trying to handle it and what the guests don't know won't hurt them