Yeppy

they commission gepard to do the art

Hello, dear lab participant.

We thank you for playing <The Ssum : Forbidden Lab>.

Recently, some lab participants are having the following problems during their chats with their special “ssum-one”.

- 20+ hours of wait time until the next chat after Day 9

- Day is displayed as Day 11 after Day 9 (This is a display error, and there are no actual chats or calls missed.)

The issues above are being looked into by our development team and we are currently working on a patch to fix them. 

We are trying our best to assist you with your inconveniences, however, the patch is expected to be ready by next week. We ask for your kind understanding and patience.

After the patch has been made, we will be compensating those of you who have been affected by the issue.

We are staying keen on the bug reports that are being filed in addition to the ones explained above, and are working on fixes for them as well.

We will soon provide another announcement on the exact date of the update patch.

We promise you once again that we’ll always do our best to allow you the best experience in studying love with The Ssum.

Hello, dear lab participant.

You may now download the new version of <The Ssum : Forbidden Lab>.

Google Play Store (Android) - link

Apple App Store (iOS) - link

*It may take some time for the application to have its review complete and be available on the Apple App Store.

This update comes with server maintenance, so you may receive 5 Aurora Batteries as Study Support upon accessing the game.

Make sure you access the Lab by 30th of August, 8:59 P.M. (KST) to get your batteries!

[Special Compensation for Study Support]

To all lab participants who have waited at least 20 hours on the 4th day:

We will specially provide 80 Aurora Batteries.

To lab participants with Rainbow/Aurora PIU-PIU:

*Addition* We will provide 1 ticket for the Time Machine and 300 Aurora Batteries.

You can make up for the gameplay you have missed with the items we will provide you, so please take your time to check the guide(click).

We are unable to recover the chats you miss by failing to follow the guide, so please make sure you check the guide.

Please check your Study Support if you happen to be one of the lab participants to receive compensation!

And the following is the details on the update we have received from the Lab.

To those who have been stabbing on the Moon Bunny… Now you can move the Moon Bunny just by pressing.

To those that received over 1000 supports… The number of supports will be displayed by two decimal places if there are at least 1000 supports.

To those that could not see their own comments made on the Bamboo Forest of Troubles… Now the comments will be displayed correctly.

To those who had no idea where to tap upon signing up to the app… We added a feather to show where to sign.

To those who have seen the end of the Shelter’s Refrigerator… Now you will get to see only what you can see.

[Others] - Renewal on planet designs and bug fixes - Bug that causes speedy level-up for some lab participants has been fixed. - Push notification has been fixed.

We apologize for those of you who had to wait due to the recent bug, and we appreciate your reports and activities you make as a part of the Lab.

Thank you.

Hello, dear lab participant!

We appreciate the passion you show for your studies on <The Ssum : Forbidden Lab>.

We will be running a quick maintenance in order to fix the bugs and issues you have reported to us. Please check below for details.

Maintenance period: 24th of August, 2 P.M.(KST) (for about 2 hours) Purpose: application update and bug fixes

You will not be able to access the application or use the game during the server maintenance.

We will always do our best to allow you the best experience with your studies.

Hello, dear lab participant.

We have received reports on the inability to proceed following the chats for Day 4 or Day 5. We understand the inconvenience and alarm you must have gone through during the weekend, and we are currently doing our best to determine the underlying cause for this error.

Once this error is fixed, we will make compensations for those of you who have experienced inconvenience due to this error.

We sincerely apologize for the inconvenience.

Hello, this is Cheritz.

v1.0.2 Android/iOS Update Info

Bug Fixes You can now link your Facebook account. You can now edit the link you submitted for ‘Spreading The Ssum’ event. The issue with notifications not arriving have been fixed. Other minor issues have been patched.

[v1.0.2 Update Released] Android: The update has been made on the 20th of August (KST). iOS: The update has been made on the 20th of August (KST).

Hello, dear lab participant! We would like to first thank you for your swift decision to be part of <The Ssum : Forbidden Lab>

To fix the bugs you have reported, we will have an urgent server maintenance. Please check the detail below.

Date: 2022.08.20 PM 12:30 ~ 2022.08.20 PM 12:45 (KST) Content: Major Bug Fix and Game Update

During the maintenance, the game will be shut. So please save your game before the update.

And we promise you we will always do our best to allow you the best experience in studying love with The Ssum.

Hello, dear lab participant!

We would like to first thank you for starting the grand history of <The Ssum : Forbidden Lab> with us.

In case you have run into one of the following issues described below during your exploration of The Ssum application, we assure you that our development team will soon complete patches to deal with the issues. So we would like to ask for your understanding.

1) Error in linking the social media account

In case you experience an error in linking your social media account (including Facebook, Instagram, etc.) to your The Ssum account, please wait until the next update patch is complete. Please be aware that you may not be able to take part in the social media linking event due to this issue. 

2) Pause in the middle of data download

In case the download pauses in the middle, you can continue downloading the data by force-shutting and restarting the application.

Please inquire with the Customer Service if this error continues.

3) Inability to edit the link for ‘Spreading The Ssum’ event

As of now you cannot edit the link once it is submitted. This will be fixed in the upcoming patch, so we would like to ask for your understanding.

We are staying keen on the bug reports that are being filed in addition to the ones explained above, and we will soon provide another announcement on the date of the update patch.

We would like to apologize for your inconvenience, and thank you for your understanding.

Hello, this is Cheritz.

<The Ssum : Forbidden Lab> has been officially launched on Apple App Store and Google Play Store!

Your special ssum-one is finally ready to talk to you according to your daily schedule and share his daily life with you - try to add some sweet, heart-fluttering experience into your life, from silly jokes to sincere words of support.

You can download <The Ssum : Forbidden Lab> from app stores right now!♡

Google Play Store (Android) - LINK Apple App Store (iOS) - LINK

Game Specification Genre: real-time messenger game Platform: Android / iOS Languages: Korean / English  Voice: full-voice for phone call system  Volume: free chats worth at least 200 days 

Download the game and start talking to your special ssum-one now!

Now that <The Ssum : Forbidden Lab> has been officially launched, all the merchandise for <The Ssum> previously stocked in Cheritz Market is now available for purchase as well.

Every product comes in limited number for initial manufacture, and please be aware that once all the items are sold out, it will take time until they are restocked.

Please check our previous announcement or Cheritz Market page for more details on merchandise for <The Ssum>.

Previous announcement on <The Ssum> merchandise : https://www.tumblr.com/blog/view/cheritzteam/682032548609769472?source=share

Cheritz Market : http://shop.cheritz.com/

-Cheritz-