theserverreacts

When the customer is complaining about an error on “our” server... but the IP isn’t even pointing to us.

"I’ve deleted all of the domains and their folders via ftp. But now I’m get an error saying that the site is currently not available. "

When customer says “I’m having problems with Magento 2 cacheing, so I did some research and found this tutorial on editing MX records. Please fix.”

Why provide any files at that point?

This is not on some old website. They updated it sometime in 2016 per the copyright. This is Realtek. You probably use their drivers right now.

When customer demands I migrate their website without access to the other server nor a backup.

When you spend hours fighting with a remote host’s weird restrictions, finally get the website migrated, and then the website still doesn’t work

After a cPanel migration, the original website doesn’t match the one on the new server.

When I’m trying to migrate a website from some weird custom proprietary control panel.

That “oh I hope I didn’t screw this up” feeling when you see “killing” fly across your terminal during a cPanel restore.

When I open an .htaccess and see over 30 rewrite rules.

How do people actually get any use out of File Manager without enabling the viewing of hidden files? That’s some magic.

"Can you increase php variables and give me 30 or 45 minutes execution time?"

Seeing an ad for a competitor hosting company on my client’s website.

Customer states that he’s cleaned the malware. I then find over 4000 hits in a scan and it’s only at 30%.

“I know for a fact that my nameservers are set to your nameservers.”

"Please allow them up to 24 hours to propagate globally." "Ok, then how do I do that? Can I do that from this cpanel?"